Why does it take so long to amend a booking, plus virtually impossible to contact escape 2 it's a joke would not recommend ever again they are a joke
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See what reviewers are saying
First class service from the team at Escape2 - couldn't have asked for me, very helpful, completely went out of their way to source a particular North Face Ladies White Ski jacket and in a medium size... See more
Brilliant service. There was a problem with the card payment service that escape 2 use which prevented order confirmation emails getting sent out. When I phoned escape2, I got through to a real pers... See more
Great company. I buy almost exclusively North American brands - The North Face and Arc'teryx mostly - I wouldn't even consider using anyone else. I always get a great deal, delivery ti... See more
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The perfect shopping experience
North Face Descendit jacket was the last in stock so rang up to check it was still available. Spoke to Jen on the phone who was lovely, chatty and extremely helpful. She very kindly checked it was still available and held it for me while I ordered online. Ordering at lunchtime it was with me in North Wales the next morning- no small achievement.
Great company, great customer service and great gear. 10/10. Couldn't recommend highly enough
Excellent customer service
I purchased a Arc'teryx jacket from Escape to just before Christmas, and needed it to arrive on a specific day, literally the day before I had to travel on my trip. The team, and their delivery company, went out of their way to help make sure the item would reach me on time. The delivery company had a 'no deliveries' day just after Christmas, yet they were happy to drop off the package to me regardless. So many thanks Alan, and APC team!
As it turns out the jacket was a too large for me, so I posted it back to Escape2. My return was handled immediately, and I got refunded within a few days.
Safe to say, I will be ordering from them again.
Top quality kit with great service
Had no trouble with these guys, I really liked the look of their range but had never encountered the store before. I decided to give them a try and I certainly don't regret it. I didn't pay a thing for shipping and my stuff arrived next day. Rare.
I'm very happy and I'll definitely be going back for more! I'd be happy to recommend escape2 to anyone.
Excellent Customer Service, Cheapest Prices and Quality Products
First class service from the team at Escape2 - couldn't have asked for me, very helpful, completely went out of their way to source a particular North Face Ladies White Ski jacket and in a medium size for me. Couldn't be happier with the coat, fits like a glove - all the usual qualities from TNF, lovely colour, love the gold hints and the fur collar, I'll look the part on the slopes this winter! Super price, couldn't find it cheaper any where else and delivered within 2 days! So all round...super service and big smiles from me! Many many thanks, highly recommended company! :)
High quality products, helpful customer service & superfast delivery.
Great range of high quality products. Really friendly & knowledgeable company who are happy to give advice! Many thanks for your help & such a speedy delivery. I will be recommending you & am looking now at the Arcteryx ski jackets!
Prompt satisfactory service
The fleece I ordered from this company came promptly. fitted well and I was satisfied with my dealings with them.
First class product...
.....well described and great delivery service. I couldn't ask for more.
Quick and Easy!!!
A good website, easy to navigate. Easy to order too. Plenty of information about when it is going to arrive, and it arrived when they said it would.
What could be better - Quick and Easy!!
Very good service, 10 out of 10.
Would recommend Escape2 to all my friends. Really fast service and was kept up to date all the way through.
FIRST CLASS SERVICE
GOODS DELIVERED PROMPTLY AND WAS ABLE TO TRACK ON FEDEX. GOOD PRICE ON SOURCE GOBI WOMENS SANDALS IN OLIVE COLOUR. VERY GOOD SERVICE AND WOULD USE SITE AGAIN FOR OUTDOOR CLOTHING/FOOTWEAR
Awsome service and great prices
A I can say is they are a great company, fantastic delivery, I needed my purchases in a hurry and everything arrived safely and on time.
Highly recommended!!
Did more than was expected
Customer service is more than 5*. I would definately use again and service more than excellent.
Excellent service!!
Product arrived as ordered and very promptly. Would definately recommend to others!
Look no further...
Great company.
I buy almost exclusively North American brands - The North Face and Arc'teryx mostly - I wouldn't even consider using anyone else.
I always get a great deal, delivery times are excellent and on the rare occasion I need to return something, absolutely no problems whatsoever.
Alan and his wife are knowledgeable and great to deal with.
Can't speak highly enough of this excellent company.
Fast, efficient delivery and great prices - what more could you want?!
Brilliant service, called before I ordered to check my postcode was within the 2 day delivery area. It was, so placed my order. A little over24 hours later my order arrived.
Very happy, thank you.
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