I was assisted by Karolina on Saturday 10th of October at the White Rose branch in Leeds. Karolina provided excellect customer service skills. Karolina was patient and went the extra mile to assist me... See more
Company replied
Location
Switch locationUnit 38 White Rose Shopping Centre, LS11 8LL Leeds, White Rose, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wanted something special for my Grandaughters 18th birthday later this month. I was recommended Ernest Jones Jewellers in The White Rose Centre, near Leeds. I was helped by the shop manager, Jo Horn... See more
Dropped into the store a long time ago to look for a new watch and have been coming back ever since , I have bought many other timepieces over the years along with jewellery for my wife and family and... See more
Horrible experience. What turned out to be ok had turned absolutely awful. The customer service handler seemed like getting a sale was priority which is fine but didn't explain the full process as the... See more
Company replied
Company details
About Ernest Jones - Leeds Shopping Centre
Written by the company
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Contact info
Unit 38 White Rose Shopping Centre, LS11 8LL, Leeds, White Rose, United Kingdom
- 01132771658
3.8
Great
66 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really friendly and helpful
Really friendly and helpful and very patient with a really choosy customer.
20 May 2021
Excellent service and quality
Was a very pleasant experience at the store and with each staff member, very tidy and to the point. Talking with the representative Liam who provided detail and information in products enough that I was able to make a comfortable decision with the chain I purchased.
Also provides a good conversation in between so it didn’t feel like he was just selling and helped me decide on future purchases I may make as well
11 May 2021
The man who served us was very helpful…
The man who served us was very helpful and polite.distancing was brilliant. Would definitely shop there again.
11 May 2021
My wedding ring from Ernest jones
Myself and future wife visited to select my wedding ring, I wanted something on the same lines as my partner, the gentleman who dealt with us selected rings as close to my specific idea.after a while one ring jumped out all the time..great service nothing was a problem..highly recommend
27 April 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.