I would like to sincerely thank the…
I would like to sincerely thank the entire team for the five years I have been a customer.
From the very first contact, led by salesman Mathias Mosegaard, I was given a truly outstanding experience as a first-time buyer of the brand. That initial trust and professionalism ultimately resulted in the purchase of two brand-new vehicles within less than three years, which speaks for itself.
I would also like to acknowledge the entire office and customer service team, including professionals such as Mark Pedersen, who is highly competent and knowledgeable in his field and has always been available whenever I needed guidance or clarification.
On the maintenance side, Gitte consistently demonstrated efficiency and a solution-oriented mindset, always making the effort to find the best possible outcome.
A very special thank you goes to Mr. Petter Strandgaard.
Despite being aware that I had purchased a vehicle from another brand, when he learned that the car would be delivered with summer tires leaving me without a winter tire solution due to “lack of workshop availability until January”, He immediately stepped in on behalf of the company he leads.
Without any prior appointment, he offered practical support by allowing me to store the new wheels at the dealership and, on the very day I received the car from Hjner Hessel / XPeng, he was ready to welcome me and personally ensure the wheels were changed. This prevented me from risking fines or unsafe driving conditions.
In addition, I will continue to store my tires with them and carry out seasonal tire changes through their facilities.
The difference in human approach and customer care is remarkable. Finn Allan Eriksen does more than sell cars, They make you feel that the money you invest truly matters and that you are valued as a customer.
This level of professionalism, empathy, and accountability is what builds long-term trust and loyalty.

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