The store is a joke
The store is a joke. I ordered a product that I paid for in advance. Only after contacting me did I find out that it was unavailable, I was offered another one at the same price, I agreed. The shipment of the new product was constantly postponed and suddenly one day someone kindly replied that it would not be delivered and the order would be canceled, of course from the moment of cancellation there was no contact to refund the money. All these opinions on the feedaty website are clearly bought. I advise against and warn against the operation of this pseudo store
Reply from EquiSportMania
Dear Customer, we are sorry for the inconvenience and understand your dissatisfaction. Unfortunately, the product you ordered was unavailable from our supplier, who did not inform us in a timely manner. As soon as we became aware of the issue, we contacted you to inform you of the unexpected inability to proceed with the shipment. We then canceled the order and refunded the full amount via a reversal on your credit card through PayPal within a few days. We would also like to clarify that, until now, we were unaware of this Trustpilot review profile, as we have always used Feedaty for collecting certified reviews. There, we proudly hold a 5/5 rating based on genuine customer experiences. We apologize again for the incident and remain available for any further clarification. the EquiSportMania.it team