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Express Online Training Reviews 

4,555
•
TrustScore 2 out of 5

1.9

Education & Training
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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, most reviewers were unhappy with their experience overall. Many people found the online process to be a painful and frustrating system, with assessments described as picky, vague, and excessive, often requiring specific answers not clearly provided. Customers frequently reported slow marking times, finding the online workload much heavier and more time-consuming than in-person alternatives. Reviewers frequently encountered unexpected costs, feeling misled by initial pricing and often forced to pay extra for express services or course reactivation. Many felt the service was slow, leading to additional fees, and found advertised "pay when you complete" or "express service" claims inaccurate. The website itself was also widely criticized for being poorly designed, confusing, and experiencing technical difficulties.

What people talk about most

User experience

People report negative experiences with user experience, finding the online platform outdated, poorly... See more

Service

Customers had negative experiences with service, often feeling that the process was designed to extract... See more

Payment

Users describe negative interactions with payment, frequently encountering unexpected additional fees and... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over unexpected... See more

Website

Clients share negative opinions on the website, with many reviewers finding it poorly designed, outdated, and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Being 100% honest this was a genuine painful experience for getting the RSA. I can see why people call them a "scam" because you're ultimately forced to pay for quicker marking on your assessm... See more

Rated 2 out of 5 stars

Overall learning aspect was fine - a few typos in the course notes but other than that it made sense. The assessments were very picky and required answers which weren't even in the question - w... See more

Rated 2 out of 5 stars

It didnt work properly on the phone, some Websites didnt load well. I had to use a Laptop to submit some answers. I paid 50$ for a fast answer check. Because of the Website Problems, I handed in... See more

Rated 2 out of 5 stars

I paid online thinking it would be easier and faster, but that’s totally wrong. The exercises and video assessments are really discouraging, and the online workload is much heavier than doing a real t... See more

Company details

  1. Education & Training

Information provided by various external sources

White Card (Construction) | Responsible Service of Alcohol (RSA) | Responsible Gamling Service (RSG) | Licensee and Management of Licensed Venues

Contact info

1.9

Poor

TrustScore 2 out of 5

5K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.9

All reviews

(4,555)

78 reviews in the last 12 months

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Rated 1 out of 5 stars

Look out - SCAM!

No contact details at ALL!

I did all the tests and paid, but you cannot book the last audio assessment cause there are no available dates!
This is a SCAM website, don't pay!!!
You won't be able to get your money back.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

great system

Easy to manage and question and answering system is great and easy to use

28 February 2023
Unprompted review

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