Eonon Reviews 

843
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 305 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and easy, "plug and play" installation, often fitting perfectly. Many appreciate the enhanced sound quality, responsive touchscreens, and fast connectivity, contributing to a seamless user experience. The customer service is also widely commended for being attentive, quick to respond, and very helpful in resolving minor issues. However, some customers noted issues with product functionality, such as units stopping working shortly after installation or features not performing as described, including poor screen quality. A few people were dissatisfied with customer service, citing unresponsiveness, repeated questions, or difficulty reaching a human technician for assistance.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising its quality, features, and ease... See more

User experience

Customers had positive experiences with user experience, frequently highlighting the ease of installation and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the exceptional, quick, and... See more

Quality

People report positive experiences with quality, with many reviewers expressing satisfaction with the sound... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought the VWX6S Pro for my Volkswagen Passat. Best upgrade I have bought for years. It was very easy to install including the reversing camera. It worked first time with no major issues. The minor... See more

Rated 5 out of 5 stars

I recently upgraded my original Eonon GMSXM7 unit with the GMSX6S2 model which includes the fiber optic cable. Wow what a difference, sound quality and the connection is amazing!!!!!! Eonon is the way... See more

Rated 5 out of 5 stars

6 years and still happy. Honestly I've used this company a few times for HU for my VW vehicles and it has always been a great experience. Started purchasing them on the recommendation of a fellow VW... See more

Rated 5 out of 5 stars

I purchased a single din X3U from Eonon as they were recommended on a number of car forums. I specially wanted a simple plain design that would fit with my vehicle interior. Though there was a small m... See more


Company details

  1. Car Stereo Store

Written by the company

Established in 2002, Eonon leads in cost-effective car stereos, car cameras, in-car entertainment systems and other automotive electronics products, boasting more than 20 years of expert experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

843 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(843)

324 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m genuinely impressed with the Eonon

I’m genuinely impressed with the Eonon E90A13. The build quality is excellent, the screen looks fantastic, and everything feels very well made.

Installation was surprisingly easy and straightforward everything fit perfectly and the instructions were clear. The screen is bright, responsive, and really upgrades the whole driving experience.

I’m a big fan of this product and can honestly say it exceeded my expectations. Great value for money and a really solid, high-quality unit. Highly recommended

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love it.

All my questions were answered when I asked one.
They even provided a system update to make the screen dimmer at night.
UX6S - Is a fast and responsive unit.
Sound quality is decent and it had no issues turning on my Audi BOSE amps.
It has wireless android auto or it can split screen apps on its own.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

MAZDA 3 2013 Unit

I had initial difficulty removing my manufactured head unit, but was able to sort it out after perusing the Mazda forums. I appreciated the clear labeling of the unit’s wiring and the ease of costumer service’s assistance.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Eonon Double Din-UX6S Head Unit

I bought the Double Din-UX6S head unit. It works great! I've had no issues setting it up or using it. Eonon responds to emails very quickly and are always helpful. I would highly recommend.

5 February 2026
Unprompted review
Rated 4 out of 5 stars

Great carplay X3 unit

Ordered an X3 carplay unit for my son's VW Polo 2008, it was a Christmas present, arrived quickly. Fitted it easily on Christmas Day. Had an issue with the battery draining as the stereo unit was connected to constant live. After some after sales advice from Eonon and some info online we installed a fuse tap and now it works great. My son is very pleased with his new X3 and I recommend this company and product.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Penny of EONON Customer Support Five Star Service *****

Penny of EONON Customer Support has been working with me on a credit/refund for a 2011 Mazda 3 EONON radio return order. She was very courteous and helpful. I was able to buy a new EONON Tacoma Radio and Dash Camera A100 and am very please with the delivery and quality & features of the new EONON Tacoma Radio. I plan to buy more EONON products for my other cars.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

doesn't respond to inquiries when product is bought on Amazon UK

doesn't respond to inquiries if their device isn't bought from their website. I bought it on Amazon UK and the initial response was fast but then only silence. Other people mentioned that the company only answers when the product was bought in their online store but not anywhere else.
I am close to sending the product back since customer service is underperforming.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

The stereo works great fits really well…

The stereo works great fits really well in the dash and we pretty darn easy to connect. I had a little trouble getting the hazard button to fit, but otherwise happy with the purchase. The back uo camera addition is awesome!

27 January 2026
Unprompted review
Rated 4 out of 5 stars

i purchased the VWA12-6GE

i purchased the VWA12-6GE
installing quiet simple and easy
headunit worked great sound is amazing
problem with my headunit not working & died but i'm super understanding person things happen
contacted eonon they offered to send me a new head unit straight away with an upgrade!! whoohoo!
the lady from eonon has great customer service & is very helpful & compassionate
thank you eonon for helping me & being so understanding over all headunit is really good
i absolutely loved mine can't wait for my new one to be on it's way thank you again eonon
overall support & customer service is amazing

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Eonon VWX6S head unit 👌

Ordered a Eonon VWX6S head unit for my golf r, easy to fit and clear instructions for connecting to existing wiring, fits in the oem position with the oem surround, looks great in the car and keeps the cars features working as they should. Fast to operate no lag and apple car play works flawlessly. All round happy with the product no issues at all.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Great head unit, perfect customer service

I bought a car head unit from Eonon, the device is great and I had couple questions about self instal, customer service was pretty responsive and supportive. I definitely recommend Eonon for their products.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Service - Single Din X3U

I purchased a single din X3U from Eonon as they were recommended on a number of car forums. I specially wanted a simple plain design that would fit with my vehicle interior. Though there was a small manufacturing fault with the first stereo, after contacting Eonon support they offered to replace free of charge. This is a great service and a credit to the business.

22 January 2026
Unprompted review
Rated 3 out of 5 stars

Radio looks nice

Radio looks nice. Installs super easy. Cons are piling up. Major glitches. When is cold outside it freezes and stays in the reverse screen. Now there is a task bar at the bottom of the screen in android auto mode that covers the android task bar. Unit is cheap. I wouldn't refer anyone to buying it.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a double din stereo for my…

Ordered a double din stereo for my Lexus IS200 from 2004. Works and fits perfect! The screen is very responsive and stereo connects to bluetooth and carplay very fast.

The customer service is outstanding! Very helpful.

20 January 2026
Unprompted review

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