Enzocavalli Reviews 

402
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting the soft materials, excellent construction, and stylish appearance of the shirts. Many found the ordering process straightforward and appreciated the detailed tracking information provided for their purchases. The customer service team also received high marks for being helpful and responsive, especially when assisting with exchanges or issues. However, some customers noted that delivery times could be longer than expected. A few people also felt that sizing could be inconsistent, leading to items being too large or too small. Additionally, some reviewers expressed concerns about the quality, mentioning issues like thin or see-through material, buttons falling off, or a synthetic smell, and occasionally finding labels missing or requiring delicate care.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the quality, fit,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent material, fit, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick delivery times,... See more

Order

People report positive experiences with the ordering process, finding it easy and straightforward. Many... See more

Customer service

Users describe positive interactions with customer service, consistently praising the team for being amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm very happy with the polo shirts that I bought. The first time I wore one I actually got three compliments on it, the third from my drinking 'buddies' who wanted to know where I got it. This is unp... See more

Rated 5 out of 5 stars

Everything was as advertised. A great looking polo shirt. Very light, extremely comfortable and stylish. The delivery took a little longer than anticipated, however I was in no rush. It arrived wel... See more

Rated 5 out of 5 stars

Very pleased with the quality, colour and feel of the Polo Shirt. I ordered a large, which is my normal sizing, but perhaps should have chosen Medium. I did feel that delivery was longer than expecte... See more

Rated 5 out of 5 stars

We ordered a polo shirt, it was great quality and felt so soft. Unfortunately it didn’t fit, we hadn’t checked the size guide. We were also given different options on returns and refunds. We opted for... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

402 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(402)

399 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

We ordered a polo shirt, it was great quality and felt so soft. Unfortunately it didn’t fit, we hadn’t checked the size guide. We were also given different options on returns and refunds. We opted for a refund.we received it really soon after requesting that option. Customer services were excellent. Great service

12 May 2026
Unprompted review
Rated 5 out of 5 stars

These are the best fitting polo shirts…

These are the best fitting polo shirts i have ever bought. I took advantage of the generous offer and bought 4 shirts. They arrived just over a week after ordering and my first impression was Wow! The feel and quality is great and they are very stylish. I will definitely be back for more.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

Tracking of my order was detailed and informed me where my shipment was, unlike some other companies. The order arrived within 7 days and the quality of the Soffice Polo shirts I ordered are great. The recipient of them is hard to please sometimes with clothing, but he was extremely happy with them including the quality and fit.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with the quality

Very pleased with the quality, colour and feel of the Polo Shirt. I ordered a large, which is my normal sizing, but perhaps should have chosen Medium. I did feel that delivery was longer than expected but I was kept informed at each stage so kept relaxed about it. I am a little concerned about the cleaning of the garment required delicate treatment. I normally just throw clothes either in the white or darks wash so this may be a challenge for me.
The material is very soft and lightweight but feels good quality.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Buy the tops!

My husband loved both the tops I got him. Very impressed, we are going away to a hot country so thought these would be great and light to pack.

2 May 2026
Unprompted review
Rated 2 out of 5 stars

Poor quality for the cost

The polos look great on website but what I received seemed bit inferior. V odd that labels sewn in did not have the brand name. Just a M for size and washing instructions. They dont seem good quality for what they cost Have asked to return them but no response yet. I'm expecting returns process to be v lengthy and will cost me in shipping.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!

BEWARE! ANOTHER SOCIAL MEDIA SCAM! Ordered an XS Soffice which was massive (likely at least a M or L - no size on the t shirt) They offered to give me a discount if I paid for shipping to send back to the US or credit of the same value with a code to apply to my next purchase. The code hasn't worked. Now waiting to hear back. I'll update my rating if it gets sorted.

4 May 2026
Unprompted review
Rated 1 out of 5 stars

Received an email from company to give…

Received an email from company to give them a review. The shirt I purchased had some issues but I was not going to leave a review and just donate the shirt, but they asked for feedback before you give a bad review. I thought I would do the right thing and give my honest feedback (see my feedback below) but they never responded back to me. Oh well!

“The sizing was small and the white shirt was nearly see through. Not a great experience for me.”

29 April 2026
Unprompted review

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