Enzocavalli Reviews 

393
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting the soft materials, excellent construction, and stylish appearance of the shirts. Many found the ordering process straightforward and appreciated the detailed tracking information provided for their purchases. The customer service team also received high marks for being helpful and responsive, especially when assisting with exchanges or issues. However, some customers noted that delivery times could be longer than expected. A few people also felt that sizing could be inconsistent, leading to items being too large or too small. Additionally, some reviewers expressed concerns about the quality, mentioning issues like thin or see-through material, buttons falling off, or a synthetic smell, and occasionally finding labels missing or requiring delicate care.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the quality, fit,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent material, fit, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick delivery times,... See more

Order

People report positive experiences with the ordering process, finding it easy and straightforward. Many... See more

Customer service

Users describe positive interactions with customer service, consistently praising the team for being amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm very happy with the polo shirts that I bought. The first time I wore one I actually got three compliments on it, the third from my drinking 'buddies' who wanted to know where I got it. This is unp... See more

Rated 5 out of 5 stars

Everything was as advertised. A great looking polo shirt. Very light, extremely comfortable and stylish. The delivery took a little longer than anticipated, however I was in no rush. It arrived wel... See more

Rated 5 out of 5 stars

Very pleased with the quality, colour and feel of the Polo Shirt. I ordered a large, which is my normal sizing, but perhaps should have chosen Medium. I did feel that delivery was longer than expecte... See more

Rated 5 out of 5 stars

We ordered a polo shirt, it was great quality and felt so soft. Unfortunately it didn’t fit, we hadn’t checked the size guide. We were also given different options on returns and refunds. We opted for... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

393 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(393)

390 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shirts look and feel great

Shirts look and feel great. I am 5'10" 170lbs with average build and am happy with the fit and shirt length of the size medium. Most shirts are too long and look like a dress, but these shirts fit just right.

11 June 2026
Unprompted review
Rated 4 out of 5 stars

Orange is the new brown

The cardigan is great, the is perfect for me, the quality is fab. The only let down is the orange stripe in the ad is in reality brown but still works any looks great.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

Order of 100 USD, never arrived.

I made an order of just above 100 USD from their website 2 weeks ago. Payment went well and I was notified of the shipment being dispatched.

After that, I never got any notifications or updates in regards to the status of the update. I decided to check on the status of the order myself by navigating through their logistics partner company. On their website it shows as if the delivery has arrived with no signature.

I never received anything and their website doesn't have any ways to file for support. Afterwards I checked on reviews of the logistics company itself, and it has incredibly bad service.

I am trying to contact both of them, bad I doubt I will ever get any replies. Most likely just lost 100 USD.

I would never recommend this to anyone, be very careful before proceeding with any purchase.

10 June 2026
Unprompted review
Rated 3 out of 5 stars

Very large sizes...

Time to deliver, quality etc all fine but shirt was far too big - never seen a medium that big before so check the size chart....

I've emailed to try and get an exchange going so hopefully will be sorted

10 June 2026
Unprompted review
Rated 5 out of 5 stars

The order process was easy and…First order with Enzocavalli.

The order process was easy and straightforward. I was update on shipping and delivery. I just received the shirts and they seem very nice. I have yet to wear them but the product seems very comfortable and nice. This is my first purchase so I hope it feels and is as durable as it looks. If so will be ordering more. Service was superior.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Polo

Order delivered on time. Quality is very good. Lovely polos

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Everything

Everything, including sizing, was as advertised. The materials and fit are incredible. Washing is easy. It is a terrific product.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Shirts are great

Shirts are great, fit well and when one had an issue a replacement was shipped out with no fuss

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Everything was as advertised

Everything was as advertised. A great looking polo shirt. Very light, extremely comfortable and stylish.
The delivery took a little longer than anticipated, however I was in no rush. It arrived well packaged and on opening the polo shirt was in immaculate condition.
I bought one polo shirt (XL) because I wanted to see if everything was as good as advertised. it was!
I will definitely being going back to EC and ordering at least another two products. Really happy.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Product

Thank you for enhancing the order of my shirts from the company. The quality of the shirts as well as the professional customer service is outstanding. I will be purchasing additional shirts from Snap Cavalli

Thank you
Steve Gutierrez

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Feedback

The tops are extremely comfortable they fit well and colours are great
I will be ordering more at some point
Only concern was the fact they come from China and whilst they are very well made a good quality there’s always that moment of doubt as to wether the parcel does actually arrive it was only through contacting your sales team that they explained the reason might pay to advise customers of that

1 June 2026
Unprompted review

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