Had three windows open with three different ticket providers when trying to order Peter Kay tickets and Ents was by far the quickest and less hassle than the others. Didn't have to jumpt through hoop... See more
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Review summary
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I cannot praise this company enough. I booked tickets to a UB40 event in Southampton, and I wasn't at that aware that they issued different tickets for disabled people until a few day's before the... See more
very easy to get on the site booking tickets for my friends bday bash - janet kaye & carol thompson are amazing - good prices & excellant seats right up front, can't wait
Absolutely Amazing! Thank you so much for saving the day. I did not want to miss getting standing tickets for Foo Fighters, so was very early in the waiting room on a rival site. I got to the front of... See more
Company details
About Ents24
Information provided by various external sources
The UK's home of live entertainment.
We'll help you buy tickets easily and safely, through our own online shop or one of our trusted ticket partners.
If you'd like to track your tickets online, please visit our customer service centre or email help@ents24.com.
Contact info
Bristol, United Kingdom
- help@ents24.com
- www.ents24.com
4.5
Excellent
14K reviews
Replied to 84% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Happy customer service
Had trouble getting our tickets with the email we had and had good customer service trying to sort it out and done it for us with less stress
14 December 2024
Easy to book
Easy to book, good price for the gig I wanted to see. Happy with experience of purchasing with this company.
13 December 2024
Great gig guide
Great place to find events and easy to book tickets. Normally competitively priced.
12 December 2024
Good service
Good service, easy to understand and operate. Back in the day I would have trawled the ads in the melody maker. Now the gigs are beamed on to my phone. Loving the 1979 prices that they put up for grabs!
11 December 2024
Easy process to use 👍
10 December 2024
Incompetent.
Incompetent.
Sent attendees Tickets with Doors Open 12:00 Noon - but Event starts 20:00 Hrs
Long way to travel to stand in cold for 7 to 8 Hours.
This shows them up to be paper pushers for their Fee But never read the script!
9 December 2024
Reply from Ents24
Thank you for your review.
The times that are shown on the tickets are provided by the concert promoter or event organiser.
If you see something like this that you're not sure about, please drop us an email at help@ents24.com so we can contact the promoter, check the details for you and inform other customers if necessary.
a first time customer
As a first time customer I was pleasantly surprised at how well everything went and ease of application thanks
6 December 2024
So much easier to navigate than…
So much easier to navigate than Ticketmaster. No bother checks or clunky apps.
6 December 2024
The efficient service of Ents was fantastic
The efficient service of Ents was brilliant and we were successful in purchasing our tickets smoothly. Such a relief when you panic trying to buy them. Other sites are not as efficient. Thank you very much.
6 December 2024
Nice and easy website for the ordering…
Nice and easy website for the ordering of the tickets.
6 December 2024
Easy to use site and events advised in…
Easy to use site and events advised in a timely manner.
6 December 2024
Shame about the high fees charged.
Shame about the high fees charged.
Also, why does a more expensive ticket have a higher fee, surely the process is the same
6 December 2024
Reply from Ents24
Thank you for your review.
The majority of our costs don't come directly from processing individual orders but from running the website in general. Most of that is staff wages. Charging a percentage allows us to keep these charges to a minimum on cheaper tickets (and zero on free tickets) and in line with other ticket sellers.
Some of our costs do increase with the price of tickets, of course, such as card processing charges.
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