Ensar OudReviews 

972
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 227 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their uniqueness and the mastery involved in their creation. Many consumers appreciate the swift and dependable delivery service, often noting the impressive speed and careful packaging. The customer service is frequently described as outstanding, with staff being responsive, friendly, and helpful. However, some people mentioned that the scent profile of certain products did not match their expectations or descriptions, leading to disappointment. A few other people also felt that the strength of some oils was not as potent as previous versions, and there were occasional reports of broken perfumes due to poor packaging or empty samples.

What people talk about most

Product

Customers had positive experiences with the product, often praising the authenticity and high quality of the... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the exceptional quality of... See more

Delivery service

Reviewers consistently express high satisfaction with the delivery service, frequently highlighting its... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, speed, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed my order last night and it was already handed over to DHL and shipped the next day. That kind of speed is rare and genuinely appreciated. What really stands out is that all taxes and duti... See more

Rated 5 out of 5 stars

I had my first purchase with Ensar Oud and wow, what can I say! I am pretty sure no one who is used to smelling synthetic perfumes will understand the experience but it’s beautifully raw, overwhelmin... See more

Rated 5 out of 5 stars

Before stating anything about the perfumes. The customer service you have is astonishing. They response and help as possible. The perfumes itself is literally a different story. I bought this one as a... See more

Rated 5 out of 5 stars

My experience with Ensar Oud has Always been satisfying and SAFE !! Safe= Trusted Source for quality Oud REAL OUD!! the industry today is producing all types of "stuff" claiming to be 100% oud bu... See more


4.8

Excellent

TrustScore 5 out of 5

972 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(972)

223 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Away from the excellent quality of the…

Away from the excellent quality of the oud oil, I'm really surprised about how generous Ensar is, i ordered a sample set of 5 and i got 3 more samples and i ordered oud oil and 2 more samples i got. For sure it won't be the last time to buy form Ensar. Marketing people, you are really smart.

16 January 2026
Rated 5 out of 5 stars

Oud That Speaks to Those Who Truly Know It

It is not easy to impress someone who has spent many years collecting and experiencing some of the finest oud oils and woods. The Cambodian Oud Oil and Ariani Oud wood from Ansar Oud genuinely exceeded my expectations in quality, depth, and authenticity — particularly the Cambodian oud oil, which made me feel, even if only momentarily, as though I had never truly known Cambodian oud before. This comes from someone raised in a region where oud, in all its forms, is deeply valued, widely used, and culturally understood.

27 December 2025
Rated 5 out of 5 stars

I have been a customer of Ensar's since…

I have been a customer of Ensar's since the Oriscent days in 2006. The products and customer service are top notch and the quality unmatched. Shipping is extremely fast and Adam and Josh are always great to deal with.

22 December 2025
Rated 5 out of 5 stars

Zestina :I ordered recently from a semi…

Zestina
I ordered recently from a semi bespoke order sample in which Ensar did 5/5 stars then.

Zestina oud oil is so dark! I freaking love it. It is extremely wood resinous smelling. Having a much more substantial amount than the sample, I can pick up a lot more of the resinous oud nuance. It’s marketed as Fruitopia. I agree with this term, but add deep resinous wood. At the very end of the aroma when you put your nose in, this Fruitopia is slightly fermented smelling but it never leans foul. To me it is a base in oud from this region and now starting to realize these notes have similar qualities to other recent Cambodian ouds used by Ensar.

I’ll buy again. Oo also on the opposite end of the world and got to me within a week. Cheers to your team. Thank you :)

24 December 2025
Rated 5 out of 5 stars

The website and descriptions of…

The website and descriptions of products are descriptive and amazing. You paint a picture of what you're giving the customer that allows them to truly imagine by words what they'll be smelling and using.

27 December 2025
Rated 5 out of 5 stars

Thumbs up!

The team behind Ensar Our are very responsive, informative and helped me pick out a scent that was right for me. All in all, the experience was amazing.

3 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look