Visited a site that has no visitor centre of EH shop, but which itself (through signage, etc) made you want to learn more about its history (Bury St Edmunds Abbey). Swiftly found the guidebook onlin... See more
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Review summary
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Excellent customer service, I highly recommend English Heritage online shop. The website was easy to use, with plenty of choice and ordering was easy, checkout was simple and quick to use. The items I... See more
I decided to browse the shop online and found some amazing bargains and got an extra discount. My grandchildren love "Horrible Histories" that's a few presents sorted. My parcel arrived promptly and w... See more
It was very easy to order. We had previously bought the product at an English Heritage site we visited, so we were happy to order.. The delivery person, when it arrived, was very nice, friendly and... See more
Company details
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English Heritage cares for over 400 historic buildings, monuments and sites - from world-famous prehistoric sites to grand medieval castles, from Roman forts on the edges of the empire to a Cold War bunker. The proceeds from the sales of our range of gifts and items on our online shop such as children’s toys, books, jewellery and collectables will go towards the upkeep of the properties throughout England.
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4.3
Excellent
7K reviews
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Absolutely perfect experience
Absolutely perfect experience. Ordered the items got the items a couple days later. Quality. Good price.
19 June 2026
Superbly researched and illustrated guidebooks
The EH guidebooks are of very high standard. The postage seemed very high and delivery was a little slow despite that! (I think at least a week, and with Evri rather than PO from memory)
7 June 2026
The one product I like to order is the…
The one product I like to order is the blood orange marmalade as it is so good but unfortunately it seems to be out of stock often for long periods and on a few occasions.
1 June 2026
Firstly I was not given members…
Firstly I was not given members discount. When I queried it the order was cancelled ‘stock problems’ . Money was refunded promptly but they lost points on poor communication
27 May 2026
Bluestone bracelet
I bought the bluestone bracelet for a friend and it is a lovely bracelet but it would be nice if it had come in a box (or the option to buy a box) as it was just loose in a Jiffy bag. I have since ordered a small box from Amazon.
18 May 2026
Bury Book Buying
Visited a site that has no visitor centre of EH shop, but which itself (through signage, etc) made you want to learn more about its history (Bury St Edmunds Abbey).
Swiftly found the guidebook online and made a purchase which arrived within 48 hours.
13 May 2026
Gallos statue bought as a present.
I have the Gallos statue and bought one as a present for a family member who loved it. The parcel was delivered quickly and left in my designated safe place. The outer box was damaged, maybe by the carrier, but the inner package was well wrapped and safe.
12 May 2026
Firstly you didnt have what I wanted so…
Firstly you didnt have what I wanted so I suggested you send a mixed selection of goods and then you decided not to do that and credited me which is the only good thing you achieved. I wont be doing business with you again
4 May 2026
Quick shipping in the uk but…
Quick shipping in the uk but unfortunately does not ship to Canada.
27 April 2026
Shipped quicker than expected
Shipped quicker than expected. Was encouraged to follow through with purchase thanks to a generous discount code emailed after I saved the basket.
27 April 2026
It’s difficult to review a product I…
It’s difficult to review a product I haven’t yet received
23 April 2026
Products very good quality…
Products very good quality and great designs. But one item the wrong product was sent now waiting for it to be resolved. Not a quick process.
14 April 2026
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