Engage Reviews 

242
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely attentive, highly professional, and exceptionally quick to respond to any website design requests. People also love how simple and exceptionally smooth it is to collaborate closely with the team on building, updating, and launching new business websites. Some reviewers were not happy with unexpected domain transfer fees, missing promised features, or poor communication experienced during their service. Others felt that the support staff could improve overall responsiveness and better respect all individual client requests throughout the entire project process.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the helpfulness, professionalism,... See more

Service

Customers report overwhelmingly positive experiences with service, highlighting great value and affordability... See more

Website

Clients share positive opinions on website design, noting that platforms turn out amazing and are delivered... See more

Customer service

People report positive experiences with customer service, expressing gratitude for the helpful and supportive... See more

Price

Reviewers highlight ambiguous aspects of price, showing a wide range of differing financial experiences. On... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've only been working with them for a while but I must say my Acct. Manager Nicolas is awesome. He's attentive, helpful and super responsive. Whenever I need something done, he's on it right away.... See more

Company replied

Rated 5 out of 5 stars

Best price with the best look❗️ I saw a website that I was quite impressed with and I wanted it copied in color and look and Engage and Tanner did a great job. Tanner has been the most attentive to... See more

Company replied

Rated 5 out of 5 stars

Serena Visser is the best. Knowing that I had no time to review my site in depth she moved forward and got it transitioned. And she improved the site. Admittedly my website is simple and I wanted to... See more

Company replied

Rated 5 out of 5 stars

Working with Engage has been great! They were very responsive to any inquiries or requests that I made. My website turned out AMAZING and was done quickly. I really love that I don’t have to do any... See more

Company replied


Company details

  1. Website Designer
  2. Media Company
  3. Technical Service

Written by the company

Custom website design, development, optimization and management. Get a modern, mobile responsive, custom-designed, search-engine optimized website - and a team to manage it - all without paying large setup fees or expensive monthly rates. Whether you are looking to improve your current presence, or start a new one, Engage will create you a stunning website built to rank high, impress visitors, and convert clients. Contact us today to learn how we can help you!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

242 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(242)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I apologize for leaving this company a…

I apologize for leaving this company a bad review yesterday on Jan 22, 2025 I said that they was dum I was wrong there website was down so that's why the changes I requested wasn't addressed they called the next morning and explained everything and they also made the changes for me why we was on the phone this is the best company to choose if you need a great website built I apologize America I was wrong and it takes a real man or woman to admit when there wrong

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Engage has done everything as they…

Engage has done everything as they promised. I've have used 8 other companies to manage my web and SEO in past and they have delivered. Been very pleased with with the product they offer and the service level has been top notch. My company MacGyver's Handyman Services™ is looking forward to the future of our digital presence.

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Cassi was amazing

Cassi was amazing, Cassi and engage was professional at all times, also the set the date when it be done and they delivered well before deadline. Overall they do great work and I will highly recommend me them to others as well.

13 December 2024
Unprompted review
Rated 1 out of 5 stars

Engage basically stole my money

Engage basically stole my money. They say I hired them to take over my website but I actually hired another company. We they sent me the billing on it I thought it was the company I hired because I get 50 calls a day about doing my website design. That was my fault I concede to that. They continued to bill me even thought they had no administrative access. That means they had no access to change or do anything with my site. They will not give me the money back even though they've done nothing.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Staff Interaction.

Everyone I have dealt with at Engage so far has been extremely professional, polite and friendly. My account manager Serena has been attentive to the needs of my account and has continued to follow-up in an effort to produce the target solutions we have set.

9 June 2024
Unprompted review
Rated 5 out of 5 stars

We left Web.com because our website was…

We left Web.com because our website was never up, specific functions of the site worked occasionally and there was NEVER anyone to answer questions, help fix the issues.
We have been EXTREMELY please with Engage! From the get-go we have had our own account manager who is extraordinarily responsive and helpful to any and all questions. Responses have been within HOURS not WEEKS! He is so good I started putting in the subject line that he didn't need to do anything until Monday, didn't matter, got a response immediately. I am VERY please with our website both in design and functionality.

THANK you Joris and Engage from rescuing us from web.com!

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Solid performance

I have found Engage to be attentive up front with fees and did great work on my website. I was paying more than 3x a month for the same service and getting no hits. Since switching I have received inquiries through my site which is a pleasant surprise.

1 May 2024
Unprompted review
Rated 1 out of 5 stars

Attention!!!Say “NO” to Engage.

Attention!!!Say “NO” to Engage.
This company does not have a Hotline, no Facebook page but only via TEXT and Email!!!
The company collects fees without providing invoices, and when stopping the service, they will block the customer's website to force the customer to continue. That's hooligan!!!
They charged my service for 6 months and continued to charge me every month until the 13th month.
When I discovered it and sent an email 30 days in advance asking to stop, they blocked the Webside. (This is the Webside I already have.) If you want them to serve you, I advise you to ask them to provide a contract and return your Webside access rights after stopping service, or better, do not do business with this company because it is ineffective and will waste money. (I have informed thousands of hair and nail salon owners across the United States about this company on all social networking sites to avoid being deceived by Engage company.)

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Engage is awesome!

Engage is awesome! Great customer service, which is rare these days. They are patient with my limited abilities and busy schedule as I get information to them. Thanks Engage for doing such a great job. Business is increasing. Visitors have mentioned how impressed they are with the website & we aren't even finished with it.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Very efficient and helpful!

Very efficient and helpful!
We highly recommend them! Andrew and Kelly are really great and constantly communicating with us from day 1. Our website looks better than before. It was up and running in just a couple of days. Thank you Andrew the wonderful website!

20 March 2024
Unprompted review

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