Endicia Reviews 

342
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

This company has turned what should be a simple, reliable mailing service into a full‑time exercise in frustration. One star feels like charity. Every part of their system behaves like it’s held... See more

Rated 1 out of 5 stars

Awful. In so many ways. Their Dazzle software that used to work has so many bugs and they're super slow to fix them if at all. One example: it showed me as having obtained $100 USPS insurance on a shi... See more

Rated 1 out of 5 stars

Any payment method issues and they will shut your business down. We use a credit card rather than give them bank account access (they've been known to "accidently" double bill). If the card expires,... See more

Rated 1 out of 5 stars

BOGUS COMPANY!! Mysteriously started charging my credit card $17.99 per month. Not enough to be a red flag, but after 7 months, I noticed. Tried calling Endicia several times, but phone number states... See more

Company details

  1. Business Services

Information provided by various external sources

Endicia internet postage products allow high volume shippers, online sellers and small/medium offices print postage from any PC or Mac. Offering no fee products for printing stamps to fee based fulfillment shipping solutions for any domestic or international mail piece or package using delivery confirmation, insurance and other USPS special services. Endicia is the leading Internet Postage provider, in postage printed, with over $4 Billion in postage printed.


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1.1

Bad

TrustScore 1 out of 5

342 reviews

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1.1

All reviews

(342)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

they were almost a complete failure, til they merged with stamps.com and finished the job

the software fails 100% of the time following updates. the only time anyone answers the phone is if you select BILLING, and then RECEIVABLES, but even then they just throw you in perpetual hold. if their customer support AND technical support don't know what they're doing (and it happens a LOT) they throw you back in hold ot disconnect you. every single call for help takes at LEAST 40 minutes, i'm currently on hold, have been for the past30 minutes, and i spoke to TWO live human beings who said they were going to get me help LOLOLOLOLOLOLOLOLOLOL! it's literally faster to get a job at the post office, rise through the ranks to post master general, retire, take a job at endicia to fill your spare time, and get your answer, than it is to get someone to help you at endicia.com
OR stamps.com

22 April 2021
Unprompted review
Rated 1 out of 5 stars

Cancelled Subscription, still getting billed.

Used company for about 6 months. Cancelled subscription I didn't know I was paying. Still tried to bill me the next month for $17, but CC stopped it.

Then tried to bill me again the NEXT month for $53.97 when I haven't used it since I cancelled my subscription. CC stopped it, since it seemed suspicious.

Where'd the $53 fee come from if I haven't even used it? If it was for monthly billing they haven't resolved it'd be $34 at the most! The charges make no sense at all.

Will never do business with this company again. Something is definitely fishy.

10 March 2021
Unprompted review
Rated 1 out of 5 stars

FRAUD!!

FRAUD!!! 8 charges from this company yesterday on my debit card! Never heard of them!! Called credit union, reported fraud, cancelled cards! Started with $1, $25 and several for $300 each. All on a debit card my spouse has never used! How are they getting our information? I’m all for a class action lawsuit!

21 January 2021
Unprompted review
Rated 1 out of 5 stars

FRAUD

FRAUD. I found six charges for $300 each pending on my credit card this morning, preceded by a $1 charge, so they could check my account for viability, I assume.

11 January 2021
Unprompted review
Rated 1 out of 5 stars

Crooks

Company attempted to charge my debit card when I've never done business with them in my life. I don't even have a reason to so business with them. This company is crooked.

9 January 2021
Unprompted review
Rated 1 out of 5 stars

Endicia is the worst

Endicia is the worst. I used the app happily for years, with almost no problems, but then they stopped supporting it and made everything go through their website. It regularly refuses to even connect to the label printing application, doesn't print correctly, every problem one could imagine. Reprinting a mis-printed label is nearly impossible. They give you one chance, and then you have to just destroy the label and request a refund. Good luck with that. I'll never use Endicia again.

5 January 2021
Unprompted review
Rated 1 out of 5 stars

Recurring charges for a service I did not sign up for and did not get any emails from them about

I noticed a recurring charge from Endicia for 17.99 and originally thought it was for postage overage from the post office. I then realized it was an unauthorized charged and called Endicia. I was told that I had signed up (I did not) and they sent confirmation but when they checked ALL the emails they sent to my email account (active and correct email) were returned and they just continued charging. I did not sign up. Did not receive confirmation of signing up, did not receive monthly notices of charges OR receipts. This is really sketchy and from the look of the rest of the comments here this is a normal practice for them. Very unethical. I am going to dispute the charges.

5 January 2021
Unprompted review
Rated 1 out of 5 stars

$1050 in fraud in 1 day!

I had 6 charges for $25 each from USPS STAMPS Endicia and 1 charge from Stamps.com for $900.00 all in 1 day 12/07/2020. What the Holy H***! Didn't know until I got my wells Fargo bill on a card stored in a locked drawer at work! Card company charged it back and cancel card but what's going on here? This company should be investigated or be forced to investigate how people card info is being stolen and used for profit.

5 January 2021
Unprompted review
Rated 1 out of 5 stars

Fraud detected

Fraud detected. They charged $17.99 then another charge two weeks later for $12.59! So they were going to keep charging! Thankfully Bank of America alerted me in time.

30 December 2020
Unprompted review
Rated 1 out of 5 stars

Fraud

Fraud. Similar charges as other people to a Bank of America account that I never authorized...

24 December 2020
Unprompted review
Rated 1 out of 5 stars

Endicia fraud

I was just charged $17.99 on my ally card for Endicia account that I never signed up for! I am pissed that I have to get a new card but I’m glad my bank contacted me right away and canceled the charge. Reading the reviews is awful.. so many in the same boat all in a few weeks.

22 December 2020
Unprompted review
Rated 1 out of 5 stars

Fraud magnet

Fraud magnet

This company appears to be accepting hundreds of fraudulent credit card charges. I found three charges on my account from them and have reported them to my bank.

20 December 2020
Unprompted review
Rated 1 out of 5 stars

Giving one star is overkill!

Giving one star is overkill! This company has charged my and my son's account. I'm waiting on the phone now with my bank knowing that they're going to cancel my card and reissue - at Christmas time. Bummer. Why is this company still in business?

17 December 2020
Unprompted review
Rated 1 out of 5 stars

Fraudulent Charge on 12/14

I just found out that on 12/14/20 my business card had a charge of $17.99 for an automatic enrollment of their services: Endicia. I researched the company and called them. They transferred me to their security department, who couldn't find my information at all. I provided them my credit card number and they found it. They stated none of my information was provided with my card number, so they also flagged it as Fraud! They told me they had stopped the recurring billing and were going to delete the account. They asked for me to tell my bank it was fraud on their end too, so my bank could refund my money immediately. I spoke to my bank, who agreed it was fraud, they refunded my money, and replaced my card. In addition, they blocked this company by name from ever charging me again. So, I don't know what's going on because my business card was new and only the bank and 2 vendors had my information. NO one else! I have my card in my possession. I don't need their type of service, so again I have no idea how they got my information. I'm glad my bank has taken care of everything for me. I do find it interesting that so many of us are being affected by the mysterious charge...I wonder if one of their IT people created some kind of malware or something to sign us up without our knowledge...I don't know, but my bank is Bank of America and they took care of everything. Now, I'm going to be alerted about every single transaction. Anyway, call your banks and just tell them it's fraud. While I thought their customer service and security representatives were professional and courteous, I have to give them one star because it appears this is common practice for this company to charge without approvals.

17 December 2020
Unprompted review
Rated 1 out of 5 stars

We need a class action lawsuit

We need a class action lawsuit. Upvote this comment if you agree. Let's gather and discuss... I've created a Facebook Group... type in the Facebook search bar "Stop Endicia Scam" and it will pull up.

I'd like to know how this company is getting our information. There must be some website, online form, service or something where a box is inadvertently checked and we are being enrolled in a membership. I have never signed up with STAMPS.com or any sort of free trial. When i do enroll in free trials, i always set calendar reminders to cancel or cancel them right away. Something is fishy with this company. They have lied to their shareholders too.... not a good company. Time to escalate this.

16 December 2020
Unprompted review
Rated 1 out of 5 stars

FRAUD!!!!!!

I dont even know who this company is and i got charged Saturday for 17.99 from my business account

14 December 2020
Unprompted review

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