endgamegear Reviews 

108
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the items offer top-notch quality and impressive performance that significantly improve their daily gaming setups and overall experience. People also appreciate the straightforward software design and the extremely helpful support team that quickly resolves any technical issues. However, some customers also noted issues regarding delivery packaging, mentioning that shipping labels were placed directly on product boxes without any outer protection. Some people also felt that unexpected delivery delays or occasional product flaws could be quite frustrating during ownership.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the impressive build quality,... See more

Quality

Consumers find quality to be positive, highlighting the top-notch build, durable scroll wheels, and excellent... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising impressively fast... See more

User experience

Users describe positive interactions with user experience, highlighting smooth handling, fast delivery, and... See more

Customer service

Customers had positive experiences with customer service, often praising the fast and professional assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought the OP1 8K V2 mouse in Dark Frost, EM-B mousepad, and KB65HE 8K keyboard. All three of them are incredible, and together they have taken my gaming to the next level! Massive step up from my wir... See more

Company replied

Rated 5 out of 5 stars

I had Razer deathadder v3 wired mouse. Same polling rate, but I can definitely feel the difference. Much smoother, way more accurate and most of all, razer has the worst most fragile scroll button. Th... See more

Company replied

Rated 5 out of 5 stars

After some months of use, my op1 8k that i bought on a used market started having the classic issue of rapid disconnects and reconnects. After talking with staff and sending video proof of the issue... See more

Company replied

Rated 5 out of 5 stars

I'm pleased that EndgameGear offered me a full refund very quickly when I picked the wrong mouse design, and I offered thanks by quickly buying the right mouse design. Other companies would be less cu... See more

Company replied


4.3

Excellent

TrustScore 4.5 out of 5

108 reviews

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4.3

All reviews

(108)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seemless Experience

Quick delivery, consistent delivery updates, quality product with a quick setup.

11 September 2026
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Reply from endgamegear

Hi Avi,

This is what we aim for! Thank you for the review! 💛️

Rated 5 out of 5 stars

Rin OP1 8K

the inclusion of extra switches and skates, is nice, and the performance and build quality of the mouse is perfect. also the grips matching the new mouse color was a nice touch, along with the new skates being the best stock skates I have tried.

1 September 2026
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Reply from endgamegear

Hi Callen,

Thanks for sharing your review! We put a lot of thought into the extras that come with the Raw Input Edition, so it’s good to know they’re being put to good use. We appreciate it! 💛️

Rated 5 out of 5 stars

i bough the Op1 8K v2 Raw Input…

i bough the Op1 8K v2 Raw Input version, since i am a Fan of Viscose and the Raw Input group, ive purchased it after like 1 Day after it came out and i love it, no Issues at all, Perfect Shape imo, and my aim got much smoother on this mouse.

2 September 2026
Unprompted review
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Reply from endgamegear

Dear Customer,

Thanks for the review! It's great that our newest release has been a good fit, especially as a fan of Viscose and Raw Input. The shape seems to be working really well for you, and it’s nice to hear your aim feels smoother with it. Sounds like this one lived up to the hype!

Rated 5 out of 5 stars

XM2 8k V2 , a masterpiece ..!!

I bought an XM2 V2 8K version from a supplier. This is simply the best gaming mouse I have ever had (and I have tried many from other brands). In terms of feeling/ shape - precision, and consistency in tracking smooth , is the best mouse at the market ..!! Endgame has realy delivered a masterpiece here...!! My compliments ..!!

11 September 2026
Unprompted review
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Reply from endgamegear

Greetings! Coming from someone who has tried plenty of mice, we really appreciate the compliments. The XM shape has been with us from the beginning, so it’s always nice to see it still getting this kind of response. Hope the XM2 8k V2 stays in your rotation for a long time! 🖱️

Rated 1 out of 5 stars

Mouse left clicked stopped working and…

Mouse left clicked stopped working and I emailed support with the videos and receipt pics as they requested but just no response.

2 September 2026
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Reply from endgamegear

Hey Nicholas,

Thanks for sharing this with us. We’ve taken another look at your support ticket and have reopened the case so we can follow up with you directly.

With the button issue developing after only two days of use, we’d like to get this properly resolved rather than leave you stuck with a mouse that isn’t working as it should. Our team will continue with you through the ticket and make sure there’s an appropriate solution.

Rated 4 out of 5 stars

Product is great but shipping was questionable

Product is great, shipping time was as expected, but they did not put the mouse in a box. They put a label on top of the mouse box and marked pen ink onto the box as well. Shipped in a cardboard box would be better

2 September 2026
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Reply from endgamegear

Dear Customer,

We’re sorry about how your order arrived. The mouse was not intended to be shipped with the label applied directly to the product packaging, and we understand why the additional pen marks made that even more disappointing.

We’re currently reviewing what happened with the affected shipments. We’re glad the product itself has been great, and we appreciate you pointing out the packaging issue.

Rated 5 out of 5 stars

Mouse arrived perfect earlier than…

Mouse arrived perfect earlier than expected and feels great to use.

1 September 2026
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Reply from endgamegear

Hi Robert,

Thanks for the review! Glad to hear the mouse arrived earlier than expected and feels great to use. Enjoy!

Rated 5 out of 5 stars

First time ordering their product crazy…

First time ordering their product crazy fast came in 2-3 days free shipping W

1 September 2026
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Reply from endgamegear

Dear Customer,

Thank you for your interest in Endgame Gear products! I am glad that your order arrived promptly and that your first experience ordering from us was a smooth one. Hope you like your new mouse!

Rated 4 out of 5 stars

I love everything EXCEPT for the fact…

I love everything EXCEPT for the fact that you guys didnt put the mouse in a box ?? It get here with not box no nothing. The label was slapped on the back and now its all sticky. Thats my only complain

1 September 2026
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Reply from endgamegear

Hello Agustin,

We’re very sorry your order arrived this way. Having the shipping label applied directly to the mouse packaging is understandably frustrating, especially for a special edition product.

This wasn’t how the order was intended to be shipped, and we’re currently reviewing the affected orders. We’re glad the mouse itself has been great, and we appreciate you calling attention to the packaging issue.

Rated 1 out of 5 stars

Zero effort in shipping Special Editions

Put a shipping label ON the special edition OP1 8K and sent it - the box is disgustingly dirty, why not take a extra 5 seconds to put it in a box? you shipped it visible to anyone who had access to it. honestly a big slap in the face.

1 September 2026
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Reply from endgamegear

Hi Christian,

We’re very sorry about this! The OP1 8k V2 Raw Input Edition was not intended to be shipped with the label applied directly to the product packaging, and we completely understand why that’s especially frustrating for a limited-edition item.

We’re currently looking into what happened with the affected orders and reviewing this internally. This clearly isn’t the experience we wanted for a limited-edition release. Thank you for calling this out.

Rated 5 out of 5 stars

Best OP1 8k v2 COLOR!!

Best color from the team and raw input podcast. One of the best shapes to blind buy!! Fast delivery from purchase, only took 2 days.

1 September 2026
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Reply from endgamegear

Hi Auraa,

Thanks for the review! Glad you're happy with the color and shape, and even better that it reached you so quickly! Sounds like the Raw Input Edition was a great pick for you.

Rated 5 out of 5 stars

Great product

Easy checkout, fast shipping, and high quality product.

1 September 2026
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Reply from endgamegear

Hello Nicholas,

Thanks for the review! Glad to hear you had a smooth order and delivery process, and that the product is meeting your expectations. Enjoy!

Rated 3 out of 5 stars

The mouse is great but they just put…

The mouse is great but they just put the shipping label on the box of the mouse and shipped it without packaging. At least have a bag or cardboard box to hold the mouse. The box is damaged which is what I wanted to keep.

1 September 2026
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Reply from endgamegear

Dear Thomas,

We apologize for the condition your package arrived in! We completely understand why having the shipping label applied directly to it was disappointing.

This wasn’t how the order was intended to be sent, and we’re currently reviewing what happened with the affected shipments. We’re glad the mouse itself has been great, and we appreciate you flagging the packaging issue.

Rated 5 out of 5 stars

UPS is my only complaint

Shame you use UPS because I only ever have problems with them, but the mouse itself is incredible. Handles like a dream, feels good, big fan.

1 September 2026
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Reply from endgamegear

Hello Raphael,

Thanks for the review! Sorry to hear you had some friction with the delivery, but we’re really glad the mouse itself has been a great fit. "Handles like a dream" is always good to hear. Happy clicking! 🖱️💛️

Rated 2 out of 5 stars

Have received product very very delayed


Havent received product very very delayed

30 August 2026
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Reply from endgamegear

Dear Customer,

We're sorry about the delay with your order! We know it’s frustrating when a delivery takes longer than expected.

We reviewed your order, and it is on the way and should arrive soon. Thanks a lot for your patience!

Rated 4 out of 5 stars

I have some minor concerns/nitpicks - Very happy overall though!

I have some minor concerns/nitpicks, but overall, so far so good. I feel happy with my purchase, though it’s only been a couple days now.

The good:
-Fast shipping
-Build quality is high
-The mouse functions as advertised
-Great value for the price
-Pleasant weight and shape, the scroll wheel feels durable/high quality

Nitpicks/minor complaints:
The box it was delivered in was the mouse box itself with a shipping sticker on the outside - It was not stolen or tampered with, but this kind of packaging makes that more likely. Thankfully it was left in my mailbox instead of at the front door.

-There’s no linux version of the configuration tool/software. This is only a nitpick instead of a genuine complaint because of the on-board memory, DPI presets, and because of workarounds like usb passthrough (Although this was a huge pain on steam deck). Because I only had my steamdeck available, with its immutable/read-only version of Linux, it turned trying to use the config software from a quick download into a multi-hour process in which I learned a lot about linux.

Not time wasted in my case, I wanted to get better at linux anyway, but from a usability perspective it could be perceived as a nuisance. I do understand the demand is probably not that high… yet.

-The configuration tool/software is a little bit confusing for new users. While I actually appreciate the simplicity and lightweight nature of the “oldschool” UI, I think it could benefit from some small (?) tooltips that briefly explain each function/option in a sentence or two - it was kind of annoying that I had to open a youtube video explaining all the settings and scroll around until I found the ones I wasn’t sure about.

26 August 2026
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Reply from endgamegear

Hello Isaac,

Thank you for the detailed review! Great to hear the mouse has made a good first impression and that you’re happy with the build quality and value. We understand your concern about the mouse being shipped in its product packaging, and honestly, I’d say that’s a pretty reasonable nitpick. We appreciate you bringing it to our attention. Our software currently only functions in Windows, so we’re glad you managed to get everything configured on your Steam Deck despite the extra effort involved. Your comments about the software UI and tooltips are useful feedback as well. Thanks again for choosing us and sharing such a thorough review!

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