EnChroma Reviews 

443
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the product, finding the glasses effective in enhancing color perception and improving daily life. People frequently praise the helpful, responsive, and prompt customer service, noting the high quality of materials and craftsmanship. However, some customers noted the glasses did not significantly improve their color vision or, at times, even worsened it. A few reviewers experienced dissatisfaction with product quality, citing issues like frames cracking or bending easily. Other concerns included customer service issues such as a lack of phone support or order delays, and problems with the website or color blindness test.

What people talk about most

Product

Consumers find the product to be positive, with many expressing delight and satisfaction with the glasses'... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the product and... See more

Customer service

People report positive experiences with customer service, often describing it as amazing, great, and... See more

User experience

Clients share ambiguous opinions on user experience, with many expressing delight and excitement over... See more

Order

Users describe ambiguous interactions with order, with some finding the ordering process easy and smooth, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The glasses came on time: they fit perfectly and they seem to meet my prescription exactly. I now have a bit more colour in my life! The only negative is that delivery was made by UPS. This means th... See more

Rated 4 out of 5 stars

Some where along the line my order got lost in the shuffle. After contacting Enchroma things suddenly got processed. The glasses arrived today and seem to be good.

Rated 4 out of 5 stars

The glasses did not correct my color blindness; they work for some, not for others. However, EnChroma made good on the money-back guarantee.

Rated 5 out of 5 stars

I have purchased several of the Enchroma glasses and they work really really well. I use them for my Art work and for outside color applications. I find that the colors are much richer and brighter... See more


Company details

  1. Sunglasses Store

About EnChroma

Written by the company

Enchroma are an independent, Berkeley, California-based company that develops leading patented lens technology to improve the lives of people with color vision deficiency (color blindness). Invented by a Ph.D. glass scientist and UC Berkeley trained mathematician, EnChroma’s revolutionary color vision solutions combine the latest in color perception neuroscience and lens innovation to bring colorful possibilities to all.

EnChroma received a SBIR grant from the National Institutes of Health (NIH) and earned the 2016 Tibbets Award from the U.S. Small Business Administration in recognition of the firm’s innovative impact on the human experience through technology. We offer a collection of color blind glasses for outdoor and indoor use in a range of modern styles for adults and kids 5+. The glasses are specifically designed for anomalous trichromats, helping those with deuteranomaly and protanomaly improve their color vision. Imagine you're listening to music, and some sounds are too loud and muddy, making it hard to hear all the different instruments clearly.

An equalizer (EQ) on a stereo can turn down just those specific muddy sounds. This actually helps you hear the other instruments and details in the music much better. EnChroma lenses do something similar for color. For people with color blindness certain colors overlap and look confusingly alike. These lenses filter down very specific, narrow bits of light that cause this confusion. Discover our ground-breaking color blindness glasses engineered to bring vibrant color to your world. 60-Day Money Back Guarantee.
Try EnChroma Now
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Contact info

4.0

Great

TrustScore 4 out of 5

443 reviews

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Replied to 16% of negative reviews

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4.0

All reviews

(443)

193 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy return process

Upon receiving the glasses, my husband discovered they were not progressive. I contacted Enchroma and spoke with Belle and immediately started the return process. She was very helpful and responsive. We returned the glasses the next day and are awaiting the go ahead to reorder his new glasses with the correct lens. Overall a pretty stress free experience.

10 February 2026
Rated 5 out of 5 stars

Great product and service.

Test was easy and repeatable. Ordering was smooth. Fulfillment was quick. Product is great! Major improvement in performance over my earlier unit from 2018.

4 February 2026
Rated 4 out of 5 stars

More colour in my life

The glasses came on time: they fit perfectly and they seem to meet my prescription exactly. I now have a bit more colour in my life!
The only negative is that delivery was made by UPS. This means that I was charged over $30 in fees by UPS in ADDITION to the normal import duty. I then even had to pay more tax on this extra charge! $30 fee just for sending me a tax bill is not reasonable.

2 February 2026
Rated 5 out of 5 stars

Great customer support

Great customer support. I had an issue with my prescription and customer support was prompt to assist. I received my glasses a day earlier that anticipated and everything was perfect. This is the second pair thst I have purchased over the years. Could not be happier with the product. 10 out of 10.

16 January 2026
Rated 5 out of 5 stars

My experience with EnChroma was great!

My experience with EnChroma was excellent. I had an issue with a pair of glasses and emailed them to see how it could be resolved. They got in touch with me immediately to fix the problem and replaced the glasses right away with no hassle. The staff was very friendly! Honestly, they not only sell high-quality products but also have outstanding customer service, which is just as important as product quality these days.

15 January 2026
Rated 5 out of 5 stars

Exemplary Customer Service

Honestly, at first, I was not thrilled with how things were going with my order of prescription glasses with color-blind features. In my online order, I filled in everything requested of me, & even received an email that gave me an order number for the glasses. When I didn't receive any further information regarding the order, I emailed the company asking why I hadn't received anything as of yet. I immediately received an email explaining what was going on. They even waited at work for me to provide them with the necessary information, so my order could be processed that same day, ensuring I would receive it as quickly as possible. That was 12/30/25. I received the glasses on 1/12/26. That type of exemplary customer service should be copied & pasted to any & every company that has customers ;)

30 December 2025

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