EmpowerRD Reviews 77

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Have used Empowerrd for a number of years. Very good service for a reasonable fee. Our account manager Hafsa has been great at answering all of our questions.

Rated 5 out of 5 stars

Empowerrd are great! Their platform is really slick so makes the data capture really straight forward and their team are very efficient and knowledgable for feedback and claims support.

Rated 5 out of 5 stars

EmpowerRD made the R&D claim process incredibly fast and efficient. From the moment we started, their team had everything organised and moved things along at a pace I didn’t expect. What would normall... See more

Rated 4 out of 5 stars

Don't let anybody be under any apprehension that claiming R&D Tax Relief is 'easy'. It's not. It's really quite painful. Fortunately, empowerRD knows what it's doing and will guide you through t... See more

Company details

  1. Tax Preparation
  2. Accounting Software Company
  3. Business to Business Service
  4. Financial Consultant

Written by the company

We’re industry-leading R&D tax credit specialists who use modern technology to deliver an improved R&D claims experience at a fraction of the cost of traditional providers. EmpowerRD was founded with the belief that too much government funding was being taken by inefficient advisors who weren’t incentivised to lower their cut. To solve this problem we’ve used technology to radically improve the experience of making an R&D claim: making it more reliable, time-efficient and cost-effective in the process. Discover more about how we can help maximise your R&D claim as quickly and easily as possible.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

77 reviews

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Rated 5 out of 5 stars

Overall Experience

Overall Experience

Our experience with EmpowerRD has been excellent. We used their platform to prepare and refine our R&D tax credit submission, and the process was clear, structured, and highly effective. The platform guided us step by step through the HMRC requirements, making it easy to translate complex technical work into language that HMRC would understand.

Platform & Process

The online platform was intuitive and very well-organized. Each section of the submission came with clear prompts, examples, and compliance guidance, which gave us confidence that our responses were aligned with HMRC’s expectations. The built-in feedback loops were especially helpful — we could draft our sections, get targeted comments, and iterate quickly.

Expert Feedback

One of the standout aspects of EmpowerRD was the feedback provided by their team. The reviewers didn’t just make surface edits; they asked smart, probing questions that helped us add clarity, specificity, and quantifiable targets to our submissions. This ensured our claim wasn’t just complete but defensible in the event of an HMRC enquiry. It felt like having both a technical advisor and a tax specialist guiding us at the same time.

Outcome & Confidence

By the end of the process, we felt confident that our submission was high-quality, compliant, and representative of the genuine R&D work carried out by our team. The combination of the platform and the expert reviewers saved us a huge amount of time compared to preparing the claim manually or through a traditional consultancy model.

Would I Recommend EmpowerRD?

Absolutely. If you’re a company carrying out R&D and want a streamlined, transparent, and supportive way to prepare your claim, EmpowerRD is an excellent choice. Their platform keeps everything organised, and their feedback ensures your submission is strong, accurate, and audit-ready.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Empowerrd are great!

Empowerrd are great! Their platform is really slick so makes the data capture really straight forward and their team are very efficient and knowledgable for feedback and claims support.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Knowledgable and patient account…

Knowledgable and patient account managers.
Hafsa provided our company with great insight to our R&D claim, along with helpful advice on submission.
Using an agent is not inexpensive but Hafsa at EmpowerRD made us realise worth the cost.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Super knowledgeable and helpful

Everyone in the company was both incredibly knowledgeable and very attentive and available. No question was too small and they really worked hand in hand with us. This was apparent from the initial claim process, all the way to more advanced HMRC inquiries. We have worked with other companies in the past, and the level of knowledge and professionalism was completely incomparable (in EmpowerRD's favour)

1 September 2025
Unprompted review
Rated 5 out of 5 stars

We have been working with EmpowerRD for…

We have been working with EmpowerRD for the past two years, during which time they have successfully supported us with two R&D Tax Credit claims. In my 20 years of experience, I can confidently say that the level of service provided has been exceptional—by far the best I have encountered.

Their platform is extremely user-friendly, making the process clear and efficient, and their team is outstanding—knowledgeable, approachable, and always ready to provide support whenever needed.

Most recently, we engaged EmpowerRD to assist with an HMRC audit relating to an R&D claim from prior years. Although the original claim had not been prepared by them, they stepped in without hesitation. Their expertise and professionalism throughout the process were invaluable, and thanks to their guidance, the audit was resolved smoothly and successfully, with HMRC accepting the outcome.

Based on our experience, I would not hesitate to recommend EmpowerRD to any company seeking expert support with R&D tax credits. They combine technical excellence with genuine customer care, making them a trusted partner for navigating both straightforward claims and more complex situations.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

EmpowerRD made the R&D claim process…

EmpowerRD made the R&D claim process incredibly fast and efficient. From the moment we started, their team had everything organised and moved things along at a pace I didn’t expect. What would normally take weeks elsewhere was completed in a fraction of the time, without compromising on detail or accuracy.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service and platform

From the start, the team was really helpful. The platforms was very intuitive and there was always someone on hand to help. The process of claiming isn’t easy, but definitely helped having EmpowerRD on board. Would highly recommend

18 August 2025
Unprompted review
Rated 1 out of 5 stars

We didn't get our money back yet after…

We didn't get our money back yet after months and months...

1 April 2025
Unprompted review
EmpowerRD logo

Reply from EmpowerRD

We're sorry to hear that you haven't yet received your payment from HMRC. Our Customer Success team is here to help—please reach out to us on claims@empowerrd.com, and we’ll work with you to follow up with HMRC to identify the status of your payment and the reason for any delays.

Rated 5 out of 5 stars

A very happy customer

The process was very simple and we were, at all times, covered by an excellent support team. I am delighted at the service that we received and the speed at which we were able to get our R&D claim submitted.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Quick and painless with a friendly team

EmpowerRD have been nothing but helpful processing our claims over the last couple of years. We're a small team and we went through the process for the first time with EmpowerRD. The platform is easy to use and the team are extremely quick at replying to enquiries and always happy to jump on the phone if extra help is needed. Their prices are also the best on the market.

31 October 2023
Unprompted review
Rated 5 out of 5 stars

Got my R+D tax claim in 6 weeks,

Got my R+D tax claim in 6 weeks,

Couldn’t believe how great and easy this service was, highly recommend!

5 October 2023
Unprompted review
EmpowerRD logo

Reply from EmpowerRD

Thanks for letting us know you enjoyed your interactions with EmpowerRD. The team love hearing their hard work is valued, and we really appreciate your feedback.

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