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See what reviewers are saying

Rated 1 out of 5 stars

Appalling service, unable to contact via telephone. They set up contracts with companies we never heard of with our gas and electric and then direct debited us and dis not pay the suppliers. Ofgen h... See more

Rated 5 out of 5 stars

We spend circa £2Mil a Year and these guys deployed their knowledge by providing us with a solar and energy combined deal which was extremely beneficial for us! Thanks!

Company replied

Rated 5 out of 5 stars

Got put on them by a broker. They came in way lower than the competition even with being renewable and havent had an issue with customer service compared to other giants. 5/5

Company replied

Rated 1 out of 5 stars

Just tried to call this company and the call got rejected. Emirati is the trading name for Rainman Collateral Ltd. According to companies house they had a winding order "This company has receiv... See more

2.8

Average

TrustScore 3 out of 5

21 reviews

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Rated 1 out of 5 stars

I can’t find zero button but I’m sure…

I can’t find zero button but I’m sure it’s proper ply fraud company Emirati energy, urban energy, rebel energy, all set up, same people same crew, perfect fraud people Report on criminal agency and go to solicitor best thing you can do

1 November 2023
Unprompted review
Rated 1 out of 5 stars

Appalling service

Appalling service, unable to contact via telephone. They set up contracts with companies we never heard of with our gas and electric and then direct debited us and dis not pay the suppliers.
Ofgen have stated that they are shut down, so why are the banks allowing them to take DD's?

5 March 2024
Unprompted review
Rated 1 out of 5 stars

This company has recieved a winding up order

Just tried to call this company and the call got rejected. Emirati is the trading name for Rainman Collateral Ltd.

According to companies house they had a winding order "This company has received a HM Courts Winding Up Petition" - Name of Practitioner
"SEFE Energy Limited" this was formerly Gazprom.

If you are unfortunate to have worked with this company you have likely been misold a contract.

1 January 2024
Unprompted review
Rated 1 out of 5 stars

Shambolic company

Avoid! After welcome letter and into 2nd month of contract, cancelled the contract as "we have been unable to takeover your gas meter successfully. Due to the change in the current climate, we are regretfully unable to honour the rates originally agreed which does mean that we are unable to act as your energy service provider." This is after agreeing rates months ago, signing contract. Diabolical, deceitful with no communication at all to at least warn us!! Stay away!! Looks like you only respond to positive feedback, so I don't expect a reply, seems you can't seem to handle negative feedback.

4 October 2023
Unprompted review
Rated 1 out of 5 stars

AWFUL AWFUL AWFUL

AWFUL AWFUL AWFUL, AVOID AVOID AVOID!

DODGY LOOKING FROM THE OFF, I WENT AGAINST MY BETTER JUDGMENT AND PROGRESSED WITH THIS COMPANY AND IT'S SISTER RENEWCO, NOTHING GOOD TO SAY ABOUT THE EXPERIENCE WHATSOEVER.....FOR YOUR SANITY AVOID

22 August 2023
Unprompted review
Rated 1 out of 5 stars

Where are you

Paid 5 months now and still previous company is billing me as Emerati not sending final meter read. No one answering phone. Emerati you are not replying to emails - Or answering phone. - it is you I’m concerned about. The previous supplier in contact with us daily. If you want to speak to me call me. Very concerned so have had to cancel direct debit until resolved. Will happily remove review when someone has contacted me

19 July 2023
Unprompted review
Emirati logo

Reply from Emirati

Good Morning Customer,

Can you please contact your account manager with your account number. We are not in control of what your previous supplier is completing and as you are aware, we are a service provider so may need relevant information from you in order assist the regulated supplier taking over your meter.

If you can provide us with your details so we can contact you today to get your query resolved in the interim?

Elijah

Rated 5 out of 5 stars

We spend circa £2Mil a Year and these…

We spend circa £2Mil a Year and these guys deployed their knowledge by providing us with a solar and energy combined deal which was extremely beneficial for us!

Thanks!

1 May 2023
Unprompted review
Emirati logo

Reply from Emirati

Hello James,

Many Thanks for leaving a review and we continue to enjoy working with you. If you need anything further, please don't hesitate but to contact your Portfolio Manager.

The Emirati Team
02036873300

Rated 5 out of 5 stars

This is the third business contract I…

This is the third business contract I have done with them. No pressure, phones when he says he will, easy online signing the agreement.

28 April 2023
Unprompted review
Emirati logo

Reply from Emirati

Hello Dave,

Many Thanks for leaving a review and we continue to enjoy working with you. If you need anything further, please don't hesitate but to contact your Portfolio Manager.

The Emirati Team
02036873300

Rated 5 out of 5 stars

Brilliant Customer service

Brilliant Customer service, and the cheapest price we were offered! definitely recommend.

25 April 2023
Unprompted review
Emirati logo

Reply from Emirati

Hello Sam,

Many Thanks for leaving a review and we continue to enjoy working with you. If you need anything further, please don't hesitate but to contact your Portfolio Manager.

The Emirati Team
02036873300

Rated 4 out of 5 stars

Superb customer service

Superb customer service! Decent prices, would highly recommend

26 April 2023
Unprompted review
Emirati logo

Reply from Emirati

Hello John,

Many Thanks for leaving a review and we continue to enjoy working with you. If you need anything further, please don't hesitate but to contact your Portfolio Manager.

The Emirati Team
02036873300

Rated 5 out of 5 stars

Brilliant!

Great customer service! Would highly recommend these.

21 April 2023
Unprompted review
Emirati logo

Reply from Emirati

Hello Customer,

Many Thanks for leaving a review and we continue to enjoy working with you. If you need anything further, please don't hesitate but to contact your Portfolio Manager.

The Emirati Team
02036873300

Rated 5 out of 5 stars

Great customer service

Great customer service, very friendly and helpful.

25 April 2023
Unprompted review
Emirati logo

Reply from Emirati

Hello Kerryoga,

Many Thanks for leaving a review and we continue to enjoy working with you. If you need anything further, please don't hesitate but to contact your Portfolio Manager.

The Emirati Team
02036873300

Rated 5 out of 5 stars

Outstanding customer service to say the…

Outstanding customer service to say the least, a company that i would highly recommend.

1 April 2023
Unprompted review
Emirati logo

Reply from Emirati

Hello Chloe,

Many Thanks for leaving a review and we continue to enjoy working with you. If you need anything further, please don't hesitate but to contact your Portfolio Manager.

The Emirati Team
02036873300

Rated 5 out of 5 stars

Very cheap

Very cheap. By far the lowest prices that we were offered

20 April 2023
Unprompted review
Emirati logo

Reply from Emirati

Hello Graham,

Many Thanks for leaving a review and we continue to enjoy working with you. If you need anything further, please don't hesitate but to contact your Portfolio Manager.

The Emirati Team
02036873300

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service would definitely recommend to high users!

11 April 2023
Unprompted review
Emirati logo

Reply from Emirati

Hello Tyler,

Many Thanks for leaving a review and we continue to enjoy working with you. If you need anything further, please don't hesitate but to contact your Portfolio Manager.

The Emirati Team
02036873300

Rated 5 out of 5 stars

Cheap

Got put on them by a broker. They came in way lower than the competition even with being renewable and havent had an issue with customer service compared to other giants.

5/5

13 March 2023
Unprompted review
Emirati logo

Reply from Emirati

Hello John,

Many Thanks for leaving a review and we continue to enjoy working with you. If you need anything further, please don't hesitate but to contact your Portfolio Manager.

The Emirati Team
02036873300

Rated 1 out of 5 stars

WARNING !!

WARNING !!! This company will bill you for your ESTIMATED usage prior to you using any electricity with them, and will NOT give you the government subsidy !! My usage was over estimated by over £1700/month and they wanted paying upfront, before any electric was used. AVOID LIKE THE PLAGUE !!

1 February 2023
Unprompted review

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