Elm Tree Financial Services Reviews 

24
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We would like to thank ELM Trees for everything they have done for us. We’ve borrowed money to invest in housing and Kevin Barlow was exceptional, even signing in BSL so that we understood everything... See more

Rated 5 out of 5 stars

I always go to Kevin when my mortage is due for renewal. Kevin has a genuine interest in both his subject matter and his customers, a man very suited to his role. This year my mortgage was on a second... See more

Rated 5 out of 5 stars

Kevin and his team were great and assisted my wife and me considerably with our recent house move. Kevin obtained for us the best mortgage possible and also ensured we put in place adequate life and c... See more

Rated 5 out of 5 stars

Highly recommend. Kevin Barlow helped me to obtain a mortgage for my first home. From the first meeting Kevin explained everything and simplified it so it didn’t seem like such a complicated process.... See more

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4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

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4.7

All reviews

(24)

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Rated 5 out of 5 stars

Highly recommended

We are repeat customers. The quality of service and communication is always excellent. We feel very lucky to have Kevin to advise us and guide us through the mortgage process in a smooth and simple way. Highly recommended.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

I Highly recommend using Elm Tree

I Highly recommend using Elm Tree. I’ve always gone back to Kevin for his services. He makes it so clear for me to understand what the options are and the fact that Kevin can communicate in BSL. Very happy customer.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

I always go to Kevin when my mortage is…

I always go to Kevin when my mortage is due for renewal. Kevin has a genuine interest in both his subject matter and his customers, a man very suited to his role. This year my mortgage was on a second property and appeared slightly tricky but Kevin persevered and even got me a last minute change with an even better rate. A top service and lovely bloke.

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Superb advice and guidance

I received excellent support recently from Elm Tree when I was looking for a new mortgage and life cover. Kevin explained everything to me very clearly and made the whole process very easy.

7 September 2022
Unprompted review
Rated 5 out of 5 stars

5 stars

I was recommended to use Elm Tree Finance by a friend and was not disappointed. The whole process was made very easy and as stress free as possible. Very happy with the mortgage on my first home, I will use Elm Tree Finance again.

7 July 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Kevin Barlow helped me to obtain a mortgage for my first home. From the first meeting Kevin explained everything and simplified it so it didn’t seem like such a complicated process. He made me feel very confident about buying a house. He found me a mortgage that met all of my requirements, communicated with me at every step and always replied to messages quickly. I will definitely be using Elm Tree Finance again in the future. Thankyou!

7 July 2022
Unprompted review
Rated 5 out of 5 stars

Elm Tree Service: We would like to thank ELM Trees for…

We would like to thank ELM Trees for everything they have done for us. We’ve borrowed money to invest in housing and Kevin Barlow was exceptional, even signing in BSL so that we understood everything that was happening in a very complex world of finance and acquisitions. We cannot recommend ELM Trees highly enough. Excellent service. Two very pleased customer. Ian Smart and Nicola Nunn

26 February 2022
Unprompted review
Rated 5 out of 5 stars

Really great service and helpful.

I've used Elm Tree Financial Services many times for re mortgage and insurance.
Sometime you not understand or not sure. Kevin did really great service include knowledge, experience and professional. Explain what area of your questions. Made easy to understand.
If you want to good deal with mortgage or different services of finance
Wouldn't hesitate to recommend.

25 February 2022
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful. As a single person, who is also a freelancer, trying to buy my own flat was slightly tricky. Several previous mortgage advisors were not able to help me, but Kevin found me a mortgage and was so supportive during the whole process. He also put me in touch with a brilliant solicitor. I would highly recommend.

5 January 2022
Unprompted review
Rated 5 out of 5 stars

Kevin was with us all the way through…

Kevin was with us all the way through the process and it was easy to follow as everything we didn’t understand kevin was there to provide a simple explanation. This made the process easier and couldn’t have asked for a better advisor.

5 January 2022
Unprompted review
Rated 5 out of 5 stars

Unbelievably committed to the client.

Went through a turbulent few months due to COVID in the rental sector and decided it was time to own our own home. Deals were pulled by mortgage lenders yet Kevin stuck with us and managed to secure a deal for us with Barclays even though we aren't the most credit worthy. We certainly thought it was game over for us as we are in our 40s with no support. We owe everything to this man.

4 May 2021
Unprompted review
Rated 1 out of 5 stars

Took my money and I ended up with no mortgage

Showed a complete lack of understanding of mortgage products and restrictions.

18 February 2021
Unprompted review
Elm Tree Financial Services logo

Reply from Elm Tree Financial Services

Thank you for your comments and we have investigated this matter. The subject was to buy a second residential property, not all lenders will do this. After careful research an application was submitted and all agreed with the lender subject to a valuation. However when the valuation was received, this was free by the lender, it was deemed not suitable for their lending policy. We offered to look for an alternative lender at no cost but this was refused. We strive to maintain quality advice and service for all our clients.

Rated 5 out of 5 stars

Good morning Kevin

Good morning Kevin

I wish to take this opportunity for all your help, advice and guidance you gave me.

You are friendly and approachable. You are very accommodating.
You supported me fully when I was completing my mortgage application. Any follow-up correspondence, you were quick to deal with, to assist with the application.

Thank you very much for the time that you have given me. I will be using your service again in the near future.

I would highly recommend Kevin.

Kind regards TimClancy

3 February 2020
Unprompted review
Rated 5 out of 5 stars

I am extremely happy with the service I…

I am extremely happy with the service I have received from Elm Tree Financial Services. Kevin Barlow has gone above and beyond to help me with my circumstances, I can't thank him enough. My circumstances weren't straightforward and nothing was too much trouble. Kevin is very friendly and non-judgemental. If anyone requires a financial adviser try Elm Tree. Would recommend them 100%.

26 June 2019
Unprompted review
Rated 5 out of 5 stars

Best service ever.

I've used Kevin / Elm Tree Financial Services on multiple occasions for mortgage and loan advice. Never fails to impress. Really great service. Have recommended to friends and family - and all have been equally impressed. Wouldn't hesitate to recommend. Makes the whole process really simple and easy to understand.

9 June 2019
Unprompted review
Rated 5 out of 5 stars

Kevin was an amazing help

Kevin was an amazing help when purchasing our first home! So knowledgeable and informative, he put us completely at ease throughout the entire process, we couldn’t have done it without him!

11 March 2019
Unprompted review
Rated 5 out of 5 stars

I have used Kevin Barlow and his team…

I have used Kevin Barlow and his team over the last fifteen years and I’ve never had any thing less than 100 percent satisfaction elm tree are a very professional quality service and I would like to say thank you to them all .

23 November 2018
Unprompted review

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