Elite Supps - GOLD COAST Reviews 13

TrustScore 4.5 out of 5

4.3

Brisbane Road 147-189, 4216 Biggera Waters, Queensland, AU


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Rated 5 out of 5 stars

Great quality celtic fine sea salt is hard to find. So when I found some on your website I leaped and grabbed 3 pkts. Excellent price too. Fast shipping as well.

Company replied

Rated 5 out of 5 stars

I originally went in store and the service I received was excellent. The sales assistant listened to my needs and was so helpful. What I love about Elite is their availability! They are accessible t... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Elite Supps for all nutritional needs to maintain fantastic health. The service was above expectations and exactly what I needed. Please go see them at Harbour Town today!! Steve

Company replied

Rated 1 out of 5 stars

I ordered 2 x Ultra advance passionfruit at the end of June just gone and I received on the 30th June both of them with expiry Ju e 2023... I opened one and it was already discoloired and half the... See more

Company replied


Company details

  1. #12 of 21 best companies in Online Marketplace
  2. #4 of 5 best companies in Fitness and Nutrition Service
  3. #1 of 1 best companies in Herb Shop
  4. #12 of 20 best companies in Vitamin and Supplements Store

Information provided by various external sources

Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!


Contact info

  • Brisbane Road 147-189, 4216, Biggera Waters, Queensland, Australia

  • (07) 5529 3249

4.3

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great quality celtic fine sea salt.

Great quality celtic fine sea salt is hard to find. So when I found some on your website I leaped and grabbed 3 pkts. Excellent price too. Fast shipping as well.

27 January 2026
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Reply from Elite Supps - GOLD COAST

Hey Christine

We're happy to hear that you found the quality Celtic sea salt you were looking for on our website. We appreciate you noting the excellent price and fast shipping!

Elite Supps

Rated 5 out of 5 stars

Good store

Good store. Good workers.

22 September 2025
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Reply from Elite Supps - GOLD COAST

Hey Brodie

We're glad you enjoyed your experience, and we appreciate your positive feedback about our store and workers.

Rated 5 out of 5 stars

Very chill and straight to the point…

Very chill and straight to the point with helpfull advice

16 June 2025
Unprompted review
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Reply from Elite Supps - GOLD COAST

We're happy to hear that you found our advice helpful and our approach straightforward Robert. Thank you for your positive feedback; we appreciate it. 💜

Rated 5 out of 5 stars

Great service and fantastic products!

I originally went in store and the service I received was excellent. The sales assistant listened to my needs and was so helpful. What I love about Elite is their availability! They are accessible through multiple channels (chat, phone, email, social media).

4 May 2025
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Reply from Elite Supps - GOLD COAST

Hi Nikki,

Thank you so much for your kind words! We’re thrilled to hear our team was helpful and that you’ve had such a positive experience both in-store and online. Being accessible is something we pride ourselves on — we’re always here for you!

The Elite Supps Team 💜

Rated 5 out of 5 stars

Elite Supps fantastic service

I highly recommend Elite Supps for all nutritional needs to maintain fantastic health. The service was above expectations and exactly what I needed. Please go see them at Harbour Town today!! Steve

29 August 2024
Unprompted review
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Reply from Elite Supps - GOLD COAST

Hi Steve,

Thank you so much for the glowing review! We’re thrilled to hear that you’re happy with our service and products. 🌟

Your recommendation means a lot to us, and we’re glad we could meet your expectations. If you ever need anything else or have more feedback, don’t hesitate to reach out.

Thanks again, and we hope to see you at Harbour Town soon!

Alex from Elite Supps 💜

Rated 3 out of 5 stars

My package arrived damaged and…

My package arrived damaged and contaminated and then tried to blame me..

24 June 2024
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Reply from Elite Supps - GOLD COAST

Hi Christopher

We apologise for the inconvenience and frustration caused by your recent order. At Elite Supps, we take customer satisfaction very seriously, and we regret that your experience did not meet your expectations.

We want to clarify a few points to address the concerns raised in your review:

We sincerely apologise that your package arrived in a damaged state however it was not contaminated. We understand how disappointing this can be. As soon as we were informed of the issue, we sent a replacement free of charge and expedited the shipping to ensure you received it as quickly as possible.

While you did not opt for Easy Protection Insurance, we still went ahead and provided a replacement at no additional cost as a gesture of goodwill. This was done to demonstrate our commitment to resolving the issue promptly and to your satisfaction.

At no point did we place blame on you for the damage. Our mention of potential courier handling issues was to explain possible causes and not to deflect responsibility. We operate a sharps-free warehouse to ensure product safety and quality, and we strive to maintain the highest standards.

We appreciate your feedback and hope to regain your trust. If there are any further issues or if you would like to discuss this matter in more detail, please feel free to contact us.

Thank you for your understanding and continued support.

Alex from Elite Supps 💜

Rated 3 out of 5 stars

I thought when we spend money online to…

I thought when we spend money online to get free shipping and samples we would receive nice samples, not just one simple sample. But that's ok. All the supplements came in good condition and it was really cheap.

Thanks Elite Supps

23 November 2023
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Reply from Elite Supps - GOLD COAST

Hi Eduardo,

Thank you for taking the time to share your feedback with us.

We appreciate your honest review and would like to apologise for any disappointment caused by receiving one sample in your order, although this is exactly what the lucky dip sample is, it is one sample sachet which all our customers receive on every order.

We value you as a loyal customer and we cannot thank you enough for choosing to shop with us, and we look forward to doing business with you again in the future to come!

Ben + the Elite Supps Fam 💜

Rated 5 out of 5 stars

Shipping was very prompt

Shipping was very prompt, it was nice to have update emails to let me know where my order was at. Shopping experience online was easy to navigate

24 August 2023
Unprompted review
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Reply from Elite Supps - GOLD COAST

Hi Rachel! Thanks so much for the review from all of the Elite Supps team!

Rated 5 out of 5 stars

Great team at elite supps I am so happy…

Great team at elite supps I am so happy with all my orders and the team I have been chatting with via email. I already feel like a whole new person and can’t wait to see where I end up from here all thanks to Elite Supps thanks guys

9 August 2023
Unprompted review
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Reply from Elite Supps - GOLD COAST

Hey there,

Thank you so much for taking the time to leave us a review and 5 stars, much appreciated!

We are so glad you are loving all your goodies!

Exceptional customer service is our number one priority, so that we can ensure our awesome customers, like yourself, have the best experience with our customer success team.

We look forward to doing business with you again in the future to come 💜

Rated 1 out of 5 stars

I ordered 2 x Ultra advance…

I ordered 2 x Ultra advance passionfruit at the end of June just gone and I received on the 30th June both of them with expiry Ju e 2023... I opened one and it was already discoloired and half the powder was hard.
I contacted body science direct and they replaced them.
Not good for stock rotation. It was even on my invoice the expiry date.... a bit rude if you ask me.
I love this product thought I would buy local... not a good 1st experience.

21 June 2023
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Reply from Elite Supps - GOLD COAST

Hey Kym,

Thank you for taking the time to leave this review. We're so sorry to hear that you found your first experience shopping with us to be not a great one. This is not the experience we strive for.

Looking into your order, you purchased these two products at a heavily discounted price, as they were close to their Best Before date. This date was clearly stated on the product listing when you selected to purchase these products. It was also stated in the product description when these products were added to your cart, in your order confirmation email, and as you stated, on the paper invoice that you received with your order.

As these products have Best Before dates, not expiry dates, they are still completely fine to consume after said date. It is a very common practice for all kinds of stores, not only ours, to heavily reduce products that are close to their Best Before date. This gives the supplier a chance to sell remaining stock, and gives the customer a chance to buy their products at a heavily discounted price.

If you have any further questions or queries Kym, please don't hesitate to reach out to our friendly customer success team, we are always here to help😊 Love the team at Elite Supps💜

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery
Every time I order it comes perfectly

14 January 2022
Unprompted review
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Reply from Elite Supps - GOLD COAST

Hey Lucas!

Thank you for taking the time to leave us such an amazing 5 stars review! We are so pleased to read that despite the crazy time, your delivery time was very fast!

Thank you for shopping with us and all your support! 🙏

Take care Lucas! 💪

Laura & the Elite Team 💜

Rated 5 out of 5 stars

Very happy

Very happy with the updates and emails, product came as stated, delivery because of covid took awhile but expected.

Still a happy customer and will repurchase again

12 July 2021
Unprompted review
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Reply from Elite Supps - GOLD COAST

Hey there Taesha! We love being able to turn a customer into a repeat one! Im glad the team kept you up to date 💜
- Paige @ the Elite team xoxo

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