Good product & quick delivery, let down by their mobile website experience. I’m on the latest iOS version & it was almost impossible to navigate & order & I nearly gave up! Product is good - the c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I really love the idea of "mystery" protein powders. I had a gift card so I thought, why not order three? Yes, they were all chocolate flavoured, which is the only reason I gave 4 stars, because a dif... See more
Company replied
The ease of navigating through your website. Every product has very detailed information. This won't be my last time as it's hard getting quality and affordable supliments from where Im from. The fact... See more
Company replied
Easy online shopping experience. Opted for click and collect and products were available very quickly for pick up. Was notified via text and email. Friendly staff on arrival and pick up was seamless.... See more
Company replied
Company details
- #12 of 21 best companies in Online Marketplace
- #4 of 5 best companies in Fitness and Nutrition Service
- #1 of 1 best companies in Herb Shop
- #10 of 17 best companies in Vitamin and Supplements Store
Information provided by various external sources
Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!
Contact info
42 Wollongong Street, 2609, Fyshwick, Australia
- enquiries@elitesupps.com.au
- www.elitesupps.com.au
4.3
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Placing order online was easy
Placing order online was easy, communication was prompt. Delivery was quick.
7 August 2026
Reply from Elite Supps
Hey Kirsten
We're so happy to hear that placing your order online was easy and that our communication and delivery were prompt! We appreciate your kind words.
Elite Supps
Crankt Protein Shakes…
Very disappointed Crankt Protein Shakes no longer available. Will not be ordering any more.
6 August 2026
Reply from Elite Supps
Hey there
We’re sorry to hear you’re disappointed that the Crankt Protein Shakes are no longer available. We completely understand how frustrating it can be when a product you enjoy is discontinued or unavailable. We really appreciate your support and hope we can help you find a suitable alternative in the future. 💜
Elite Supps
Reply from Elite Supps
Hi there
We’re very sorry to hear that you were unhappy with your experience and, in particular, with the outcome. We understand that this was not the resolution you were hoping for, and we sincerely apologise for the disappointment caused.
We appreciate you taking the time to share your feedback and are sorry we were unable to leave you with a more positive experience.
Elite Supps
Packaged with speed and care
Order was shipped the day after I ordered and I received in 2 days later which is a pleasant occurrence when you live in a regional area.
7 August 2026
Reply from Elite Supps
Hey there
We are so pleased to hear that your order arrived so quickly, especially since you're in a regional area! We always strive for efficient delivery.
Elite Supps
Reply from Elite Supps
Hey Sharon
We are so pleased to hear that you had such a positive experience with our quick and reliable service. Thank you for your wonderful feedback!
Elite Supps
Reply from Elite Supps
Hey Lara
We truly appreciate you taking the time to share your positive experience! We're so happy to hear you're enjoying our products and that your delivery was fast and easy.
Elite Supps
Reply from Elite Supps
Hey John
We appreciate your positive feedback! We are so happy to hear you experienced a very fast turnaround from order to delivery.
Elite Supps
Arrived promptly
13 August 2026
Reply from Elite Supps
Hey Phil
We are so glad you were happy with our delivery!
We look forward to you shopping with us in the future!
Reply from Elite Supps
Hey Brittany
We're so happy to hear you enjoyed the quick shipping and the fantastic taste of our products! We appreciate you taking the time to leave such positive feedback.
Elite Supps
Reply from Elite Supps
Hey there
We're so happy to hear you had such a positive experience from the moment you ordered right through to delivery! We appreciate you sharing your feedback.
Elite Supps
Great regular customer discounts and…
Great regular customer discounts and fast delivery service.
13 August 2026
Reply from Elite Supps
Hey there
We're thrilled to hear you're enjoying our regular customer discounts and that our delivery service is fast! We appreciate your positive feedback.
Elite Supps
Arrived quickly
6 August 2026
Reply from Elite Supps
Hey there
We are so glad your order arrived quickly!
Our team looks forward to you shopping with us in the future!
Great service quality product and very…
Great service quality product and very fast shipping
12 August 2026
Reply from Elite Supps
Hey Erin!
We appreciate your positive feedback! We are so happy to hear you had a great experience with our service, product quality, and fast shipping.
Elite Supps
Don't waste your time or money
Don't waste your time or money. Elite Supps in Albany are overpriced and employ an incompetent manager. Save yourself a lot of grief by getting your supplements at Coles, Woolies, or online.
1 June 2026
Unprompted review
Reply from Elite Supps
Hi John
We’re very sorry to hear about your experience at our Albany store and that you felt the service provided was not up to standard. We take feedback regarding our team seriously and apologise that your experience left you feeling this way.
We understand that you were disappointed with both the service and pricing, and we’re sorry we weren’t able to provide a more positive experience. We appreciate you taking the time to share your feedback.
Elite Supps
Reply from Elite Supps
Hey Jason
Thanks so much for your feedback!
We are so happy you loved our quick service!
Elite Supps
Reply from Elite Supps
Hey Robin
We're so glad to hear that your delivery was very fast! We truly appreciate your positive feedback and thank you for sharing your experience.
Elite Supps
Reply from Elite Supps
Hey Mitchell
We're glad you're finding our supplements beneficial! Thank you for your positive feedback.
Elite Supps
Reply from Elite Supps
Hey Travis
We're so happy to hear that your purchase arrived quickly and that everything matched the description on our website. Thanks for sharing your positive experience!
Elite Supps
Reply from Elite Supps
Hey David
It make us so happy you love the Customer service!
Our team looks forward to you shopping with us in the future!
Elite Supps
Reply from Elite Supps
Hi Seth
Thanks so much for the amazing review!
We look forward to you shopping with us in the future!
Elite Supps
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.