Elise Store Reviews 

2,263
TrustScore 1.5 out of 5

1.7

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Rated 2 out of 5 stars

Poor quality shoe that looked much better online - looked to have a sturdy clasp but in reality it’s just a piece of white elastic. Super tacky.

Rated 1 out of 5 stars

The worst quality i have ever seen in shoes and clothes , cant believe i fell for this scam , no response on my emails to return so just gave up , dont get fooled like i did , all the reviews here are... See more

Rated 1 out of 5 stars

Shoes VERY POOR QUALITY!! Did not quite resemble the advertised article and terrible fit. Returned the very next day to somewhere in Albania, at vast expense. Took many emails, weeks and patience to g... See more

Rated 2 out of 5 stars

My own fault, should have known the products would be rubbish for the price. The photos don't match the quality. It's a "posh" version of Temu!..

Company details

  1. Shopping & Fashion

Written by the company

LET OP: Wij zijn geen Elise Amsterdam of Ellis Moré. Wij zijn gevestigd in Amersfoort.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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1.7

All reviews

(2,263)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam company

Scam company, not in Dublin. Waiting weeks for a product that i haven’t received yet. Very deceiving using Dublin in their address.

6 January 2025
Unprompted review
Elise Store logo

Reply from Elise Store

Heey Vanessa,

Thank you for this review.

Sadly we don't have an order on your name and we don't ship to Dublin. Maybe you're mistaken us with an other company.

We would appreciate if you can delete this review.

Kind regards,
Team Elise Store

Rated 1 out of 5 stars

This company has a very poor costumer…

This company has a very poor costumer service. They order the items from China and sell it under the name of Dublin. They quality is very poor compare to what they show online. I ordered a hair dryer to take it as a gift to a friend in another country. I paid double the price just because I thought they are in Dublin and they will deliver it in few days. Unfortunately my order arrived after 20 days from China and I missed the opportunity. When I asked for compensation they offered me 30% refund or alternate to post it to China and pay a huge amount.
I even did not accept this refund but they already issued the 40% and closed the case. BE ALERT AND DONT BUY FROM THEM.

3 December 2024
Unprompted review
Rated 1 out of 5 stars

I wish there was a No Star option. SCAMMERs

I wish there was a No Star option. Stay away from this scam company. Advertised an item on line as “Under Armour” pants…when the order confirmation arrived it was for “Rudy” pants which I never heard of. Immediately contacted the “company” with several emails to cancel the order as no option on line to cancel….no reply for two days…after which I received a “sorry your order is in transit” I checked by tracking my order and it was not in transit. Several more emails asking them not to ship. Received a reply asking me to wait and see when my order arrives…I have repeatedly told them I do not want the order and I have asked for the return details of which there are none. I am beginning the process of a bank charge back. Do not use these scammers and part with your money

30 November 2024
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. Got 3 bras for price of 2 for over €45. Wanted me to keep them and they’d give me a 40% discount on something else. Then wanted me to keep them and give me 30% refund which they did even though I said I didn’t accept it. Now they want me to post them to China though there’s a portlaoise address on envelope. Scumbags of highest sort. Be warned.

27 November 2024
Unprompted review
Rated 1 out of 5 stars

Bad quality and customer service

Stating on website and on ads that 30 days money back guarantee- NO NO NO!!!!!
After several emails they offered 30% money back only.
Item came from Portlaoise,very bad quality- but to return it you have to send it to China- not worthed to pay for return more than item cost.
Lost €45 payment for very bad quality boots.
My advice-don’t deal with this store.

17 October 2024
Unprompted review
Rated 1 out of 5 stars

Ordered work trousers last week

Ordered work trousers last week. Got email this morning saying out of stock.
We can offer a refund in the form of a voucher to purchase something else from them.
Cheek feckers.
Deposit refund back into my bank account

6 November 2024
Unprompted review
Rated 1 out of 5 stars

Terrible quality

Ordered two coats and they were called Hampton Sherpa. The name denotes quality and luxury ….lol. They arrived after weeks and they are of terrible quality and they weren’t that inexpensive. I’ve messaged them about getting a refund but there was no returns docket in the bag. The website is Elyse Dublin but they are coming from China…

29 October 2024
Unprompted review
Rated 1 out of 5 stars

Extremly bad quality & bad customer service

Extremly bad quality
Very bad customer service - it takes ages before they reply, they answer partially your questions, not helpful at all. Return policy also is catastrophic. Really don't recommend any of their products

28 October 2024
Unprompted review
Rated 2 out of 5 stars

My own fault

My own fault, should have known the products would be rubbish for the price. The photos don't match the quality. It's a "posh" version of Temu!..

24 October 2024
Unprompted review
Rated 1 out of 5 stars

Horrible track/leisure outfit

Horrible track/leisure outfit. Size Small would fit extra large, shapeless and the material so cheap. It’s horrible. Nothing like advertised. Waited over a month for it to arrive. Fit for the rubbish bin. Helen Scully Linehan💩

16 October 2024
Unprompted review
Elise Store logo

Reply from Elise Store

Hi Helen,

Vervelend om deze review te lezen. Ik kan geen bestelling vinden onder jouw naam. Zou het kunnen dat je bij een andere shop hebt besteld? Wij worden helaas dagelijks verward met andere shops zoals Elise Amsterdam en Ellis Moore.

Wij verzoeken je om deze review te verwijderen en contact op te nemen met het bedrijf zelf.

Liefs,

Elise Store

Rated 1 out of 5 stars

The customer service is horrible

The customer service is horrible. They prefer to argue with customers vs working/resolving issues. The clothes are cheap and run very small. Don’t waste your time, money or energy. Oh and they don’t do returns or exchanges. Beware!

22 October 2022
Unprompted review
Rated 5 out of 5 stars

Supersnelle levering en de laarzen…

Supersnelle levering en de laarzen waren top 👍🏼

23 February 2021
Elise Store logo

Reply from Elise Store

Hi Jolanda,

Fijn om te horen dat u tevreden bent over onze service en producten. Super bedankt voor je review :)

Liefs,

Team Elise Store 🌸✨

Rated 5 out of 5 stars

Super snelle levering en product is…

Super snelle levering en product is zoals op de foto.

1 February 2021
Elise Store logo

Reply from Elise Store

Hi Vera,

Allereerst wil ik je bedanken voor je bericht. Fijn om te horen dat u tevreden ben over onze producten en service. Wij hopen u weer in de toekomst te verwelkomen op onze webshop.

Liefs,

Team Elise Store 🌸✨

Rated 5 out of 5 stars

Super leuk jacket.

11 September 2020
Unprompted review
Elise Store logo

Reply from Elise Store

Hi Sylwia,

Allereerst wil ik u bedanken voor u bericht. Wij zijn blij om te horen dat u blij bent met onze producten.

Liefs,

Team Elise Store 🌸✨

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