Elife Reviews 9,128

Booked the ride with hoppa, and the next intermediary was elife limo, wouldn't recommend.
Before we left for our flight, the drivers kept changing, and it was troublesome to contact them.
As we arrived to the destination, Turkish Airport, we had trouble finding the driver, needed help from locals who offered to call the driver.
On the way back, the rider did not show up, and we couldn't find a way to contact them, hoppa couldn't help in any way (driver not answering and did not show up). All that after being informed that the same driver missed a pick up in the morning, disgraceful.
For resolution (here's less clear what's happened already as I spoke to hoppa, not elife) - the reply from hoppa team eventually said "the driver was there, here's a screenshot of the location at the right time" (which is most likely what they got from elife) - which clearly didn't happen, unless a car managed to hide under a pebble and waited patiently.

We called the driver, Ramón, to pick us up earlier than arranged and he was very kind to be there as soon as posible. He answered our questions about the city and made our journey more enjoyable

I don't recommend, you will pay so much for extra stress, they put so much pressure, the timing doesn't respond to the emergencies you could face in your trip, all they want is extra fees and only extra fees, the cars are not as expected, I really don't recommend it especially in Cairo Egypt, it is so expensive; using alternatives; will offer your better transportation experience plus you will save your money and especially your peaceful state.

I have already given a 1 star review and was contacted to say that the" department" was looking into it. I have emailed several times since and still no progress. ( issue was the driver did not have the necessary permit/ licence to transport people from Barcelona airport to the city centre where our hotel was, so we had to find out own way there.)

Excellent communication prior to pick up and then a smooth journey to our destination. Highly recommend!

I had a very pleasant ride, thank you very much!

They were great in communication with pick up location, vehicle description, and driver information. They were always on time for each service.

Best pilot ever Extremely punctual even early, excellent driving and comfort

Our driver Gina was really on time. She was nicely opening conversation and made us really comfortable during the journey

Clear communication, friendly yet professional! Definitely a happy customer!

Ramón was very kind all the time. He recomended us some places, we really enjoyed the ride to the hotel.

Honesto, and modern taxi

The driver is so nice. She always update about the pick up.

Do not book. Save yourself the hassle and order UBER. Driver was not at airport as described, had to call and go through hoops just for the driver to be 30 minutes late. Was hesitant on the booking back to airport so called night before to confirm driver pick up time. Guess what?!Driver never showed up and company’s solution was to call a taxi!!
Poor service all around.

The driver was exceptionally gentle and attentive, showing great care and professionalism throughout the entire trip

Everything good. The driver was particularily attentive to find each other and also to verify the destination was corect.

Amazing person took us right on time, she was super cute excellent service. She even carried 20+ kg luggages to the car. Appreciate it Kim Jina

They texted regularly to give update on the oncoming pick up. My driver Alang was very nice and professional. He was there before we landed. He kept up with us ,sent information on where he was, where to meet. I will definitely book with them again. Thank you so much guys.

Jina was great and very kind. Sweet to us and was really good at communicating with us from touchdown until we reached our hotel, messaging me and asking for updates. Really good person

Whole experience is great, the car environment is good, meeting instruction is clear.