The DD-1A is garbage. I do not get constant flow. It pulses. Even when set on 6L, it only puts out less than 2L actually. They refuse to exchange it. The phone number for 'service' is bogus. You can o... See more
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BUYER BEWARE!! This company does not adhere to their own warranty and guarantees. If items are DOA then they will not replace as promised, and they will not refund. They ship from inside US, but requi... See more
Company replied
I bought an oxygen concentrator from ehealthy. The unit arrived in excellent shape, was easy to set up and works well. Ehealthy has been great to work with (so far). I already have an "industry leade... See more
A month passed and my product did not arrive, I asked for my money back, another month has passed and they never returned my money. It's a scam, just play with people's money and time, they should b... See more
Company replied
Company details
Information provided by various external sources
We devoted to producing, introducing and improving the professional medical health care items, while providing them with low-price and high-quality to our customers. Our products includes: Oxygen concentrator, nebulizer, air purifiers, air humidifiers, Ozone generator,dental products, and all other products about home and health. Review Elehealthy here and let more people know Elehealthy.
Contact info
ROOM 517,NEW CITY CENTRE, 2 LEI YUE MUN ROAD, KWUN TONG, KOWLOON. HK, HongKong, China
- +86-755-23011812
- info@elehealthy.com
- www.elehealthy.com
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They do not stand by thier product. Even when it's not working as shipped!
The DD-1A is garbage. I do not get constant flow. It pulses. Even when set on 6L, it only puts out less than 2L actually. They refuse to exchange it. The phone number for 'service' is bogus. You can only converse with them thru email and it takes a couple of days for an answer. I will never buy from these rip offs again.
Kim 8 slimming system
I got a Kim 8 slimming system today in the mail and once I turned it on none of the heads want to work. I would like help or a refund.

Reply from Elehealthy
I was very apprehensive buying stuff…
I was very apprehensive buying stuff from this website but after ordering a pretty expensive slimming machine and getting it so quick I was very happy. I ordered a led facial machine and also a great product. They also responded to everyone of my emails in a timely manner.
Wrong product! No refund! No exchange!
They sent the wrong product and would only offer a $100 refund and would not exchange for the correct product. Do not buy from them go somewhere else to buy your products.

Reply from Elehealthy
A month passed and my product did not…
A month passed and my product did not arrive, I asked for my money back, another month has passed and they never returned my money. It's a scam, just play with people's money and time, they should be ashamed of it.
It's a scam, they steal your money and they don't care if they sell a health item, my grandmother died and her oxygen concentrator never arrived

Reply from Elehealthy
BUYER BEWARE!
BUYER BEWARE!! This company does not adhere to their own warranty and guarantees. If items are DOA then they will not replace as promised, and they will not refund. They ship from inside US, but require items be returned to China costing hundreds of dollars. They offer "exchange" but items offered will not match what you purchased and are often lower in value. Products are cheaply made and will not last. BUYER BEWARE!!

Reply from Elehealthy
after searching all over the internet…
after searching all over the internet for the right part (a muffler for a Dedakj), I got to Elehealthy. They asked for a pic, I sent one, they said "order this part, please"
It came within their estimated time..(not bad for coming all the way from Senzchen(?). Fits fine works right. Thanks Shirley and elehealthy
Customer Satisfaction means Nothing to this Company
I received a damaged coffee roaster on Oct. 30th (product box sent in an unpadded plastic bag) and immediately contacted Elehealthy. As per their "WARRANTY and RETURN GUARENTEE", I should have received a full refund and return shipping label. After multiple emails back and forth, and a pending dispute filed with the PayPal Resolution Center, I have yet to receive any amount of a refund. Please save yourself the hassle/$$$ and DO NOT DEAL WITH THESE PEOPLE. They have offered partial refunds to keep the broken appliance. They have also offered to send me a new appliance for "free" but that's not true. Free would mean to refund my account of $89.99 and I know they have no intention of doing that! They know what to say to make it seem as if they care about you as a customer. Just look at their responses to the other dissatisfied customer reviews left on this site. DO NOT BE FOOLED. Their only concern is keeping your money.

Reply from Elehealthy
Oxygen concentrator DDT-1A
I purchased an oxygen concentrator DDT-1A. Within the first 3 hours it stopped working properly. As per warranty request I forwarded a video within 4 hours of opening the box the new machine was in.
There was a response but it was
For me to take the brand new machine (with a warning label on it to not disassemble except by a professional mechanic) apart. They offered to send me the part. I explained I needed a new machine ASAP as my daughter uses the concentrator daily. After 7 corresponding emails it ended with the same request offer to send me a part so i can fix the machine myself.
This is unacceptable and now I have to "fight" to get a full refund as i requested a refund prior but was only offered a part. I am very dissatisfied.

Reply from Elehealthy
Good bang for the buck
I bought an oxygen concentrator from ehealthy. The unit arrived in excellent shape, was easy to set up and works well. Ehealthy has been great to work with (so far).
I already have an "industry leader" upstairs so, I am familiar with the set up and operation of this type of unit. The Dedakj concentrator has several features that the other one does not and costs about a third as much. Time will tell if this unit will provide similar service.
Superior Customer response & support
I am rating Elehealthy very high based on my experience with their sterilizer unit. Initially the unit did not operate, but they stuck with me with timely response to my problems and offering solutions. Finally they sent me a new unit when I could not get the unit to operate. The new unit works fine. The customer response, and support, was superior, and in my view, deserves the above 5 star rating. RPS
Trustworthy
There was an issue with shipping. However they worked with me, and issued a refund. They were excellent about answering emails and addressing my concerns. I would not have a problem recommending them.
This is a legit place. Thanks
This is a legit place. I'm an owner of rehab and revive physical therapy in Tustin and Irvine. We needed the equipment to provide a safe environment for my staff and clients to disinfect and have great air quality. Shirley was helpful with us and expediting the shipment. Thank you
great job thank you
elehealthy love your company
elehealthy love your company, great service, Highly recommended👍👍
You don't identify what I got from you…
You don't identify what I got from you so can assume maybe the nutriceuticals that recently arrived. Delivery was quick and arrived in pristine condition.
Help my son who has cough relieve
My son is coughing very bad. The doctor give him the cough medication but he still has phlegm in his throat.this product help him relieve. It contain 2 mask. It worth the price.
Fast Service
Fast Service. DedakJ works as advertised. I would buy again.
Product was defective
Product was defective. Worked one week then stopped. Contacted Pay Pal, Ebay, and resolution center. No one helped. Tried to contact seller unable to make connection. Only wanted a replacement. Unable to get any cooperation

Reply from Elehealthy
a very smooth transaction
product was received within the stated time and has work as advertise
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