Elegant Event Essentials Reviews 

359
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I cannot recommend Elegant Event Essentials highly enough! After calling them on Monday with a very tight deadline—needing custom printed tablecloths and runners by Friday at the latest. From the in... See more

Rated 1 out of 5 stars

Seller sent incomplete order, said they were running short so didn't send. Ignored all emails, didn't respond and lied about despatching when I raised a PayPal dispute. . Just takes money and doesn'... See more

Rated 5 out of 5 stars

High praises for Elegant Event Essentials! I placed 2 last minute orders which were delivered the next day by Evri (I chose standard delivery). The items were of very good quality (6ft round white ta... See more

Rated 5 out of 5 stars

Excellent speedy service, also best customer service when trying to return to items that were not needed. Even late on a Friday evening Romit helped me via the live chat. Couldn’t fault him. Still awa... See more

Company details

  1. Wedding Service
  2. also in
  3. Gift Shop
  4. Party Store
  5. Wedding Store

Written by the company

UK One-stop Wedding & Party Solution! Chair Cover,Chair Sash Bow,Table Runner, Table Skirts, Napkins to give final touch to your event.


Contact info

3.9

Great

TrustScore 4 out of 5

359 reviews

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No history of asking for reviews

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3.9

All reviews

(359)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Value for money

Value for money. Received message checking table size prior to the dispatch to confirm size needed. Also able to add on additional tablecloths to fit another sized table.

28 July 2024
Rated 1 out of 5 stars

Elegant event are scammer…

I ordered curtain lights from elegant event, the pictures on their website is different from what the sent to me . They sent string lights which is useless for my purposes. Because am in Ireland my post office could not send it back because of battery included in the light, fortunately I was going to UK and registered post the light to them. Patel received the package and signed but they refused to refund my £20 since them , I have sent many emails no reply, these people are scammers

5 June 2024
Unprompted review
Rated 5 out of 5 stars

100% recommend!!!

ordered a table runner because it was so cheap compared to other websites. High quality material and printing. I was a bit skeptical when it comes to printing my logo but the colours turned out exactly the way I wanted. I would definitely recommend them to family and friends who are starting their own small business!

25 June 2024
Rated 1 out of 5 stars

I gave then a print for the full table…

I gave then a print for the full table runner size, they decided to shrink it down without telling me to the size 4 times smaller. Their customer service was terrible and did not remedy the situation. I will not be using them again.

3 June 2024
Rated 1 out of 5 stars

I ordered some equipment

I ordered some equipment. I paid quite a lot for postage.
When I receive the items I have ordered, the colour was wrong. It's definitely a different colour !! :(
At the beginning of the exchange, I was asked to return the items at my own expense. I don't understand, they made the mistake.
I've sent around twenty emails in the last month and a half. I've heard nothing from them. When I call, they hang up on me.
When everything's going well, it's fine. But as soon as there's a problem, I don't see anyone. They run away. Customer service is non-existent. It's frustrating, especially when you have deadlines to meet, an event to be prepared for :(

19 April 2024
Unprompted review
Rated 3 out of 5 stars

Better communication would be 4 stars

Ordered a few products. Colours very different from pictures but were nice and suited purpose. Chair covers/backs matched tablecloths. One item not dispatched but was not informed of delay so I had to contact to find out where it was. When I contacted them to find out about missing order communication was prompt. Had a note been put in to say “to be despatched later” would have saved me stress and I’d have given 4 stars. One item in second delivery arrived incorrect, again contacted with quick reply and replacement despatched same day. Quality very good. Would order again.

3 May 2024
Rated 2 out of 5 stars

Very disappointed

Shipping was amazing, super quick but the quality of the work was dreadful. My image was pixelated, the fabric was not stretched when the logo was placed so there was creases which were visible on the front.

28 April 2024

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