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I ordered a new premium fridge. One of the shelves broke, I contacted customer service to get a replacement and they told me that they don't have any spare pieces.
As the fridge was still under guarantee, they offered a partial refund to compensate but they never transfer any money back
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Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
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Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
