I recently purchased a Series 8 Samsung TV from Electrocentre. It was at price that was to good to be true. Well it was true. It was delivered on time. It was opened in front of me an inspected by my... See more
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Had been looking at getting a Samsung fridge freezer for a while, when I came across this one at electrocentre I had to check them out on-line because they were so much cheaper than anywhere else, mos... See more
Ordered for the first time from 'Electrocentreltd' - firstly the price was cheaper than any other website and the delivery was amazingly quick, i couuldn't believe it. they phoned me about half an ho... See more
Originally went to another company for my w.machine. After three weeks, still no machine, so got a refund. Found Electrocentre on Internet and price for same machine was £51 cheaper, so ordered it on... See more
Company details
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Electro Centre is one of the UK's leading electrical retailers trading for over 35 years. Excellent service with fast free delivery supplying all of the top brands such as Sony, Panasonic and Samsung.
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Quick and price competitive
Got a Bosch washing machine from them and they were the best price. Was delivery quickly so happy with it sofar
Excellent TV and Service
Really impressive customer service and delivery, highly recommended!
Excellent
Prompt delivery, phoned with a delivery day, am or pm, and on the day were able to give a 20 minute window for delivery and stuck to it.
can not fault the service
I got the product I wanted at a better price than other retailers. I ordered it at lunchtime and it was delivered by 9am the next morning and my old washer was taken away free. I would definitely use again.
Fantastic
The Electrocentreltd service is excellent, and very friendly, the item I ordered was delivered in very quick time and i will definitely buy from them again. Highly recommended.
The only good thing is the price
Delivery took over a week rather than 1-2 working days, did not return my call twice, delivery drivers were rude wanted to leave the dishwasher in the front garden packing was ripped off and I was told CHECK NO MARKS & SIGN. Packaging was left all over my flood and with his signature the driver simply walked out. No apology for the delay, no would you like me to take the packaging away. I would strongly recommend spending the £15 or so you save on buying from John Lewis and saving the hassle and rude service you'll receive here. On a positive note the bosh dishwasher is brilliant
Fridge Freezer delivered on time and working perfectly
Very pleased with ElectroCentre who communicated well on time and date of delivery and then delivered goods in howling wind and rain according to plan. Very good
Good good good cheap cheap cheap
Can't fault the service will use again thank you
Perfect!
Cheapest place I found & fast delivery, can't fault! Highly recommended.
Brilliant product and service
I brought my new indeset fridge freezer from Electrocentre Ltd, as no other web site could offer the same deal and it was cheaper than EBay by £25 I brought it on their Internet site on the Saturday and it came the following Tuesday and had a telephone call from their service team on Monday to state when it was going to be delivered and that the van driver will phone me promptly that day which they did to state they would be with me within half and hour.They unpacked fridge freezer and took my old one away. The delivery drivers was very polite and courteous and fully explained to me to check over this appliance and also that they would not be able to take the packaging away with them. The indeset fridge freezer BIA 134F work perfectly at times there is noises coming from it that is to be expected to maintain the fridge temperature but there is a lot more space in the fridge and also I like the freezer draws all four are draws and not the pull down ones which can break off. Would I recommend this company yes and the product I brought also couldn't fault the delivery drivers they were superb.
Outstanding
Originally went to another company for my w.machine. After three weeks, still no machine, so got a refund. Found Electrocentre on Internet and price for same machine was £51 cheaper, so ordered it on Sun 12th, and it was delivered 11am Wed 15th by two very pleasant young men who unpacked and checked it for damage etc. they also removed my old one FOC. Considering the logistics involved, this was outstanding service. Oh, and the machine is outstanding too !
GREAT PRICE GREAT SERVICE GREAT PRODUCT
VERY EFFICIENT. CANT SAY ENOUGH TRULY UNBEATABLE IN ALL RESPECTS
Excellent service
Was very sceptical about purchasing samsung TV from this site as it was over £125 cheaper than anywhere else. Took a chance and it paid off. Easy transaction went through PayPal (safer payment) received email confirmations. They called me the day before delivery to let me know it was coming. I called the office to confirm delivery time as I work and they a offered to give me drivers number!! good service! Amazing product at an amazing price. Would recommend.
Very prompt in arranging delivery, great price and service
They rang me very promptly to arrange my delivery and were very flexible in picking a date that suited me. Would definitely buy from them again.
wish I had found this company sooner
ordered a dishwasher on the 20th may 2013,received on the 22nd of may.Was advised morning delivery when it arrived. Cannot fault any part of the process.will certainly use this company again. Best price too
Good value, prompt delivery, only let down by drivers
Good website
Excellent prices
Quick delivery
But the delivery drivers had poor English, so really difficult to explain where we lived (although sat nav takes you to front door and not difficult to fing without). On arrival they just wanted to dump the machine and run, didn't seem to care
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