Eight Asset Management Reviews 

161
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dealt with Eight Asset Management through tenancy at Clifton House. Very professional, the whole building was always kept neat and clean. Even the trash was always taken care of, never saw even flies... See more

Rated 1 out of 5 stars

Our Rugeley block was passed on to Eight Asset in January from Warwick Estates, who coincidently, have the same director. They have increase our fees by £1000 this year and say its due to inflation. T... See more

Rated 1 out of 5 stars

EightAm is a disgusting company managed by crooks and rife with incompetence. They will take your money and then allow communal areas they are responsible for to fall into disregard. They have... See more

Rated 1 out of 5 stars

These lot have to be the most inexperienced bunch of cowboys going. They do not have the skill set to manage any size property development. Their accounting practices are laughable and most likely i... See more

Company details

  1. Property Management Company

Written by the company

End-to-end property and asset management for freeholders, leaseholders and developers who realise the current property management industry needs to do better. We protect your investment like it’s our own, and manage your block like we live there. We put people first and profit second because if you look after your tenants and leaseholders, the money looks after itself.


Contact info

3.4

Average

TrustScore 3.5 out of 5

161 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(161)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It is so refreshing to work with a…

It is so refreshing to work with a business professional such as Fiona Parsons . Fiona goes above and beyond to ensure client satisfaction and nothing is too much trouble for her.

Speed of response is critical in this industry and Fiona really does understand this when dealing with replies and responses.

Fiona is a credit to the block management industry and an asset to Eight Asset Management.

Luke

12 September 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 5 out of 5 stars

Great Management Company!

Rob Cox has been an asset to our development.

Rob took on our mismanaged development and has made continuous improvements in spite of a very challenging environment. It was not an easy task but Rob took the time to understand the development and identified key areas for improvement.

He has always been very pleasant to talk to, along with the rest of the 8am staff.

12 September 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 5 out of 5 stars

I have worked with Rob Cox now for many…

I have worked with Rob Cox now for many years now and can honestly say he is one of the most efficient PM's in the sector and makes the relationship between PM's and Contractors a real partnership meaning the residents/directors and block we are managing together only stand to benefit with compliance at the forefront of our duty of care. Eight Asset really do have an asset in Rob Cox and have built a strong team to take on the residential block management sector.

12 September 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 5 out of 5 stars

Highly recommend Giorgia

Highly recommend Giorgia, having worked with her for several years.
She is honest and transparent with her clients.

9 September 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 5 out of 5 stars

It’s so lovely to speak to someone who…

It’s so lovely to speak to someone who really knows what they’re talking about.
Thank you Giorgia for your great services.

10 September 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 5 out of 5 stars

Efficient & Reliable

Eight AM have managed the apartment block in London where I live for many years. They are not the first to do so; but by a large measure they are by far the most reliable and efficient managers we have experienced. They deal with every problem -- great and small -- that occurs speedily, and communicate well.

7 September 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 5 out of 5 stars

Great managing agent

Great managing agent. extremlly efficent and helpfull.
thank you.

8 September 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 5 out of 5 stars

Great Property Management company

We provide specialist maintenance services for swimming pools and gyms at some of the developments managed by EightAM and have built a great working relationship with the whole team, in particular Giorgia who we work with particularly closely. Giorgia and the team listen and take the advice we give on-board, they are consistently looking to improve and enhance the facilities and hold the health & safety of residents in the highest regard.

I could not recommend EightAM highly enough

6 September 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 5 out of 5 stars

Their property is beautiful, they are responsive and supportive

Their property is beautiful, secured with frequently reviewed security cameras and well maintained. The Management (Jairo and Emma) are very responsive, supportive, communicative and work hard to ensure that my needs as their tenant as well as other tenants are met.
They check up regularly. It feels great to know that they are just a phone call away and they will definitely respond. If I could give more than a 5, I would. Santos, the maintenance guy is also very responsive and always happy to help. Infact, you can't find a better supportive team. Thank you so much Jairo, Emma, Santos for making my stay pleasant.

16 August 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, your feedback is important to us and it is appreciated.

Rated 1 out of 5 stars

ZERO RESPONSE

I am not sure there is anyone at this company. I have sent 4 emails to Rob and Laure and the hello email addresses and not one single response. I have then call both numbers on numerous occasions and again nobody answers.
How can a property management company not work for the people who live in their properties.
Clearly not paid based on client satisfaction.

18 August 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for contacting us, we have identified your enquiry and a response has been issued to you today. We apologies for the slight delay

Rated 4 out of 5 stars

She helped me with everything needed…

Sabrina helped me with everything needed for moving my home, all the paperwork and my questions were promptly dealt with.

11 August 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 5 out of 5 stars

Absolutely professional way of working…

Absolutely professional way of working as per my experience so far...especially Sabrina​ Lartey for the way she swiftly responds/ takes care of any concerns or queries.

17 August 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 5 out of 5 stars

Excellent communication from Eight Asset Management

Our experience with Eight Asset Management has been smooth and professional, due to Giorgia’s excellent communication.

Giorgia has been able to answer all questions regarding the leasehold on my apartment and has been a pleasure to deal with.

16 August 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, it is appreciated

Rated 5 out of 5 stars

****Amazing Giorgia Woolveridge****

It is so refreshing to work with a business professional such as Giorgia Woolveridge. Giorgia goes above and beyond to ensure client satisfaction and nothing is too much trouble for her.

Speed of response is critical in this industry and Giorgia really does understand this when dealing with replies and responses.

Giorgia is a credit to the block management industry and an asset to Eight Asset Management.

Thank you for all your hard work.
JHB

16 August 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback and are pleased to note you are happy with our services

Rated 5 out of 5 stars

Clifton House

Sabrina from Belgravia managing my tenancy in Clifton House was excellent, especially when it came to the end of tenancy process and help with referencing to secure my future tenancy!

1 August 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 5 out of 5 stars

Very satisfied with our experience

I am very pleased with the way the team handled the whole moving process for us. Would really like to mention Sabrina who has been so accommodating and understanding through out the process. Finding a new place and moving in can be a very stressful process, especially if you are new to the area. Sabrina has been understanding and accomodating through the entire process by helping us do a virtual tour to fit our work schedules and and going above an beyond to help us close in on the moving within just 2 days after the reference process was completed due to our current housing situation.
Over all very happy and satisfied with our experience working with Sabrina and Eight asset management.

11 August 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 5 out of 5 stars

Clifton House

Sabrina Lartey was very helpful and made the process quick and efficient!

10 August 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 5 out of 5 stars

The team at 8AM have been great

The team at 8AM have been great. I have had various leasehold queries and they have been able to resolve each one of them and point me in the right direction for further advice. Always going above and beyond where they can.

Thanks again team

2 August 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback and are pleased to note you have been happy with our services

Rated 5 out of 5 stars

I had a good experience today with…

I had a good experience today with Sabrina, she help me a lot today. thank you so much. she done such a good job

10 August 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

Rated 5 out of 5 stars

Great customer service

Great customer service. Any queries or questions were answered quickly especially by Sabrina

10 August 2023
Unprompted review
Eight Asset Management logo

Reply from Eight Asset Management

Thank you for taking the time to leave us a review, we appreciate your feedback

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look