www.eframe.co.uk Reviews 1,516

So many choices!!! So please with my experience from this professional company. I received my custom made frame in raw wood so I could colour to my requirements. I’m over the moon with the outcome.... See more

Navigating the website requires patience, but the customer service people are very helpful if you struggle. This time I wanted a double mounted frame for a "self portrait" my son did aged 5 on an IKEA... See more

Had a great experience with e-frame. I ordered a frame online and was impressed to quickly receive an email flagging that the thickness I’d chosen wasn’t ideal for the size of the frame. They explaine... See more

Definitely the best framing service around with quality frames that are always very well packed and delivered on time. I've ordered a lot of frames over the past 2 years and always the same first cla... See more

wow - thank you all for providing such superb customer service both on the phone and in production. The frames are really good quality and we are very grateful that you pulled out all the stops to me... See more

The website makes it easy to visualize my painting different frames and mounts and my latest frame was the best yet. I would have been reluctant to choose a blue frame had I not been able to see how... See more

Honestly couldnt be more thrilled with the care and time that the customer service team have taken. I placed my order last night and this morning was informed that maybe the frame might be t... See more

Extremely happy with eFrame! The frames I ordered were absolutely beautiful and arrived so quickly. The customer service was also unmatched. One of the acrylic fronts was damaged in the mail, I reache... See more

I created a panoramic photo from a series of photographs and from this I had eframe produce a large canvas print (120cm by 30cm) with a wooden frame. It was quickly made and I was informed of progress... See more

Ordered four frames in differing sizes and with different mount options. Order arrived quickly, well-packaged and exactly as described. Quality is great, frames are easy to assemble. I now have a t... See more

Omg what a company. I am mostly let down when ordering bespoke online. Not with these, all frames were perfect sizing and the mounts are stunning. I working on a picture wall at home and ordered 25 di... See more

I have been ordering from eframe for years because they never disappoint: the frames are lovely every time, exactly what I wanted, and their quality exceptional; the prints came out beautifully done;... See more

There is a recent negative review on here saying the quality of the frame is cheap and flimsy. We just received ours and I can say the complete opposite! The frame is amazing quality and the wood is... See more

I am so pleased with my frames. I’m not sure what I was expecting but the frames are much better than I imagined. Fantastic quality, dispatched quickly and great communication throughout. Would defin... See more

Ordering a bespoke size frame on the website was easy to do, just pop your measurements in chose a style and you're done. Our order was easy to track on the website (sooo much detail!) and was deliver... See more

The communication from Ysabel working in eFrame customer service was superb. She made sure the pictures were tailor made exactly to how I wanted them. One of the pictures quality was not great so she... See more

Atrocious/nonexistent quality control... Ordered 1 frame to try them out and they gave sent me a frame that had 1 edge totally different to the other 3. They arranged a collection and then quite a... See more

This was a straight forward experience thanks to clear directions on the website. A great choice of frames and mounts. Ordering was also clear and the process tracking is excellent. Item was received... See more

I want to express my sincere thanks to Natalia and Ysabel for their exceptional customer service. They were incredibly patient and helpful throughout the process of finding the right frame. Not on... See more

I recently had a slight issue with an order that I had placed and reached out to eFrame via their website. EFrame responded promptly and sent some items out to me, to address the issue, which has now... See more

Very good website, clear and straightforward. Order processed, manufactured and shipped promptly. Frame very well and securely packaged, a high quality product, easy to place picture in and hang. What... See more

Really delighted with the mounts I ordered from eframes. Quality is great and I had great customer service from eframes. I had to change some dimensions - penny dropped just after I had placed my orde... See more

I ordered my photo from eframe. There were lots of options to choose from. I went bold and I must admit it looks fantastic. Highly recommend eframe. My photo looks professional as well in the frame.... See more

Excellent from beginning to end, everything was as described and well made. I did four bespoke sizes and they all fitted perfectly. Will definitely be buying again.

Easy to order, great range of choices and prices, quick to arrive and easy to mount. I love the way it fits my painting and it's exactly as I imagined which for an obline purchase is extraordinary.

Just received my specific size frame for my poster. Great service, great quality, very well packing and fast delivery. I am happy with eFrame and highly recommended.

Really easy to place an order and customise the frame. The final product and photo were of a very high quality. There was also a live update tracker which showed when the frames were cut, fitted, etc... See more

The flimsy lightweight products I received from eframe are worth no where near what they are charging. For their prices you would expect good sturdy quality. What you get is cheap and lightweight. I... See more

After reading the details on how to measure correctly and leaving 5 mm for the wood of the frame the print fitted perfectly. It was easy follow when the frame would be made and delivered.

I’ve used E Frame 3 times and they’ve been perfect every time. The website tool/process for getting the custom size you need is simple and well explained throughout. The frames come fast, delivered b... See more

Very easy to select and order the right sized frame, arrived carefully wrapped in the time stated, and was very accurately made - my large map (119 x 80 cm) fitted perfectly in the frame.

Brilliant! I wanted a framed canvas to use as a guest book for my wedding but wasn’t sure if the canvas would be too textured to write on so they sent me a free sample. I decided it was fine so bought... See more

The site was easy to use. I was kept informed at every stage of my order and the finished frame was exactly what I wanted. Will definitely use this company again if I need a non-standard frame, or jus... See more

Positive reviews are to be trusted. Ordered a custom made wooden frame for a very good price and got exactly what i wanted. Very fast work done to a very good standard and delivery was tracked and... See more

Kept me informed over the Christmas break. Advised delivery information and delivered on time. The frame was as ordered and easy to add my picture.

Easy to navigate website. Prompt deliver my of good value, quality product. Customer service also excellent at resolving my queries when their 3rd party payment partner had technical issues.

Frames arrived in a timely manner with good communication from the company, however the quality is awful. Flimsy and cheap despite the price. I’m upset I wasted my money here. I assume the ‘positive’... See more

I ordered a bespoke metal frame from Eframe. From ordering to delivery, the experience was flawless. I was kept updated about progress, and was delighted when the frame arrived (through their dedica... See more

Extremely quick and precise process with caring employees who will make sure you are getting the best out of their service! Really useful for artists who need odd sized frames.

Wonderful from start to finish. Lovely and efficient staff when I had questions to the quality of the frame once received. I'll definitely use again.

Great choice of frames. Easy to filter / search for the frame I wanted. Frame was very well packaged, and it looks great. The whole process from ordering to delivery was very smooth and straightforwar... See more

Placed an order, then double checked with eframe online chat, that the measurements were correct. Only to receive the wrong size frame. I have tried to contact this company via email & online chat, bu... See more

Very helpful customer service who knew the details about their frames (where many competitors didn't!). Wonderful frames which were exactly as I wanted.

Very quick delivery on made to measure frames. Well packaged, and a great price. Thank you - we finally have our daughters’ graduation photos on the wall!

Used eframe , a few years ago and so grateful I can still order the same style of frames to match my existing pictures. Quick and easy to order and delivered on time.

I had an issue with an order. The quality was quite poor considering the price. There were a few marks as if it was dropped or spare material was used to assemble it. I contacted the support using th... See more

Very nice frame made to a high quality. Made and delivered in good time and the communication was excellent. Will definitely use again

Excellent, upgraded my frame to a sturdier one for free when the original one couldn't work with my size. Love the frame and great service

Quality frame made to exact requirements and am overall very pleased with the service received. Would buy from eframe again

Perfect frame for a piece of Japanese art - a gift from Kyoto. Unusual size required but ordering process was easy and frame received exactly to specifications.

Go elsewhere for your art needs. Long delivery times and incorrectly measured frames supplied. Absolutely useless. When asking for a refund you will receive a not-so-polite response. Don’t waste your... See more

Actual frame works very well, and absolutely perfect size. For the price, this was a brilliant service. Only reason that it doesn't get 5* is that the images used on the site aren't all that easy to c... See more