Eflorist Reviews 

292,897
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 6,060 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the beauty and freshness of the flowers received, often noting they arrive in bud and blossom beautifully. Reviewers frequently commend the efficient and timely delivery service, with some highlighting good communication about the order status. The ordering process is often described as easy and straightforward on the website. However, some customers also noted significant issues with the quality and appearance of the flowers, reporting them as wilted, sad, or not matching website images upon arrival. A number of people experienced problems with delivery, including late arrivals, non-delivery, or packages being left in unsuitable conditions. Additionally, some reviewers mentioned missing items like chocolates, vases, or gift cards from their orders.

What people talk about most

Product

Clients share ambiguous opinions on product quality and presentation. Many customers were disappointed,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising timely and efficient... See more

Order

Reviewers highlight ambiguous aspects of order, with many finding the ordering process easy to navigate and... See more

Quality

Customers had ambiguous experiences with quality, with many expressing disappointment regarding the quality... See more

Service

Users describe ambiguous interactions with service, with many praising the professional, quick, and excellent... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The flowers were fresh and waiting to fully open, but when they did the spray (this was not a bouquet as advertised) looked nothing like the picture on the website, and within 2½ days some stems wer... See more

Rated 3 out of 5 stars

Delivery was good and on time but as I have said previously in another review and sent a picture. The roses petals all fell off except for one after 3days. They were delivered on Thursday for my sis... See more

Rated 3 out of 5 stars

Items were missing when I let you know about it I was given a 5 pound credit voucher what use is that to be fair I won’t be buying flowers anytime soon

Rated 4 out of 5 stars

Flowers were absolutely beautiful but in all honesty the size of the bunch of flowers were disappointing. They don’t look like the picture advertised.


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

We delivered our first bouquet of flowers in 1947 and haven't slowed down since. Each bouquet from Eflorist is carefully designed with the lucky recipient in mind. With same day or next day delivery available on our beautiful collection of flowers, whatever the reason we offer a convenient solution to sending that special gift. Eflorist is committed to supporting our growers, dedicating resources to the farming communities across the world and choosing British growers where possible. We have an extensive range of courier flowers, which are carefully packaged and sent via tracked delivery. We're proud to support our local high streets, working closely with over 1,500 florist members who craft and hand-deliver our bouquets each day

Eflorist

Written by the company

Seven Day Freshness Guarantee!
By using only the finest and freshest stems for our flower deliveries, we can guarantee a minimum of seven days of freshness, meaning you can be sure your flowers will be enjoyed for as long as possible and remembered for even longer.
Same Day Flower Delivery!
When you order flowers online for same day flower delivery, your order is sent through our network of extremely talented professional local florists, handled with the utmost care and attention, hand-prepared and hand-delivered to the recipient.
Supporting Local Florists!
We aim to make it easier than ever to make your friends, family, colleagues and loved ones happy, noticed and remembered. Your order supports our network of expert, highly talented local florists across the UK & Ireland.

Same Day Delivery from Local Florists

Order Flowers Online Before 3pm for Same Day Flower Delivery

Order your flowers online before 3pm Monday to Saturday for a same day flower delivery by one of our expert local florists. All our flowers are delivered with their freshness guaranteed for a minimum of seven days!

Contact info

3.1

Average

TrustScore 3 out of 5

293K reviews

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3.1

All reviews

(292,897)

6,017 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very underwhelming quality and quantity…

Very underwhelming quality and quantity of flowers. Not representative of the photos on the website. The offer given included free chocolates which didn’t arrive with the order. I was told that the chocolates were unable to be sent to me now as the suppliers packaging process doesn’t allow it!!! I was offered compensation of a £5 credit, which is no good as I will not be using this supplier anymore and it means that I need to give them more money as there is nothing for £5,or under,on the site and to use it would mean me spending more money with them. I related this back to them but have received no reply to date. Please think twice about using
Have also noticed that there is no reply here to any adverse reviews to try and put things right, seems that they don’t really care

31 July 2026
Unprompted review
Rated 1 out of 5 stars

Flowers too small for price, and turned up late

Paid for Next Day Delivery and it turned up 3 days later, The box turned up like people had played football with it parts of the box half open and haphazardly put back together. I spent over £30 of a set of flowers that turned up half dead and what seemed to be half missing, I could have gone to the supermarket paid a third of the price and got double the size. 100% would not recommend

24 July 2026
Rated 4 out of 5 stars

Well the first person that was supposed…

Well the first person that was supposed to deliver the flowers ( Ethan ) didn’t do a great job at his job , the flowers we’re supposed to be delivered on Sunday and if it weren’t for the second delivery person Anya or Anja ( I’m sorry if I messed up on the spelling of your name ) I don’t think my flowers would of been delivered if it weren’t for her . She is always amazing at her job , please thank her and give her some sort of recognition for doing an amazing job .

19 July 2026
Rated 5 out of 5 stars

From NZ to UK

Recipients were very please with the flowers and commented almost immediately. This was a very sensitive time and the whole process was very professional. Thank you !

24 July 2026
Rated 1 out of 5 stars

The flowers were not delivered at all

The flowers were not delivered at all , could not contact you , after 4 days, completing a survey I got a response to refund.
Its appalling. Will never recommend yiu to anyone.
These were my 32nd wedding anniversary gift.
What a mess
No compensation

24 July 2026
Rated 5 out of 5 stars

Recipient was very happy.I will order…

Recipient was very happy.I will order again for an occasion. Communication was great,kept me updated with the delivery from the beginning to the end.I was really impressed & would definitely recommend. A very happy customer 😀

24 July 2026

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