eezyimport Reviews 643

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's responsiveness, patience, and genuine helpfulness. Many people found the entire process smooth, organized, and easy to follow, making a significant difference, especially for those dealing with regular imports or who are first-time users. The quick response times to questions and the efficient handling of forms are frequently mentioned as key benefits, contributing to an overall excellent user experience. Consumers appreciate the ease of use of the website and software, noting that it simplifies what can often be a complex import process. The support team is often described as attentive and proactive, providing clear guidance and assistance with various aspects, including ISF filings and customs clearance requests.

What people talk about most

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the responsiveness... See more

User experience

Reviewers highlight the positive aspects of the user experience, consistently praising its simplicity and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Response time

Users describe positive interactions with response times. Customers consistently report quick responses... See more

Service

Clients share positive opinions on service, highlighting its reliability and efficiency. Many reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

As a regular client of Eezimport, we can confidently say they’ve been consistently excellent 👏 What keeps us coming back is how simple and hassle-free they make everything. The entire process... See more

Company replied

Rated 5 out of 5 stars

I'd never imported anything before my Japanese Kei Truck. The folks at Eezyimport handled everything and set my mind completely at ease. They handled all my missteps with grace and kept me squared... See more

Company replied

Rated 5 out of 5 stars

This is my third time using eezyimport.com to handle my own customs clearance. I hit a snag with the ISF filing and they immediately assisted me through chat and always respond immediately. The snag w... See more

Rated 5 out of 5 stars

Everything went very smooth. The web interface is simple and the Q&A section is very informative, if there's were any additional questions that I had I could just direct message and get an immediate r... See more

Rated 4 out of 5 stars

The quick response to my questions was excellent. I had trouble uploading a document. Reached out to them and received the help needed right away. They also review your forms and help you fill them ou... See more

Rated 5 out of 5 stars

Honest review time, I used eezy import from start to finish with my import process. The forms are indeed very easy to fill out and the staff is more than helpful. I had a question about the form and c... See more

Company replied

Rated 5 out of 5 stars

We had never imported anything and bought a Sambar from Japan. They talked me through filling out the info and the broker was very responsive via the chat feature. Will use them again when we import... See more

Company replied

Rated 5 out of 5 stars

I love working with Eezy Import! This is the best platform for filing US customs documents - I've been using it since 2023 with no issues! The team is quick to respond to any questions and even conta... See more

Rated 5 out of 5 stars

I have never imported anything before, but they helped me get my car here and it was actually quite simple. It's not as cheap as doing it yourself but it's way easier and you don't actually have to go... See more

Company replied

Rated 5 out of 5 stars

Very efficient and easy software to work with. Also, team is very attentive and proactive to offer any support we need. It’s been a couple of years we are using eezyimport and extremely satisfied. Kee... See more

Rated 5 out of 5 stars

Intuitive and user friendly. As a first timer, very easy process. Also, the team stepped in to guide me. Very quick to respond. I submitted the information yesterday afternoon, and received the ISF t... See more

Company replied

Rated 5 out of 5 stars

I submitted my entry forms and ISF with eezyimport and they had such a smooth interface and UI with their website it really was a breeze and made a complicated part of importing easy. I also really ap... See more

Company replied

Rated 5 out of 5 stars

Customer support is amazing! They are very willing to help with all the questions I had as a first time importer. Highly recommend them to anyone that needs import broker services.

Rated 5 out of 5 stars

I had an urgent ISF issue, and their streamlined service collected and verified all my data. I sent a support message to confirm my application with them, and a human support rep contacted me with a f... See more

Company replied

Rated 5 out of 5 stars

For someone who has no experience with the ins and outs of shipping eezyimports support staff was really helpful and patient throughout my process making sure to guide me through every step and made... See more

Company replied

Rated 5 out of 5 stars

I was going to give them a 1 star, because i was having a bad experience with the whole custom already. But Jegors, and his team went above my expections😭. I wanted my goods to be released before th... See more

Company replied

Rated 5 out of 5 stars

The import process is complex with a lot of moving parts and critical timing for anyone who hasn't done it before. I could call or email eezyimport anytime and get an immediate answer. For me that is... See more

Rated 5 out of 5 stars

My broker helped me quickly with a last minute customs clearance request. I would recommend this broker to anyone looking to import a kei truck from Japan.

Rated 5 out of 5 stars

Every time I use eezyimport I am amazed at the ease of use and the prompt reply of their support staff. They are there to answer questions and help you get over any hurdles in the import process. I wi... See more

Rated 5 out of 5 stars

First step in the import process - filing the ISF. eezyimport made it a breeze. Now on the Entry Summary... Thank you for the online system and thank you for the excellent support!

Company replied

Rated 5 out of 5 stars

Normally takes days to apply for a CPB account and is complicated navigating the website, but on this site it automatically fills out the forms from documents you upload and saves hundreds of dollar... See more

Rated 5 out of 5 stars

I am the first time user. Their quick service and reasonable charges really impressed me. I definitely recommend them who so ever need such service.

Rated 5 out of 5 stars

I was importing something from India for the first time and was very no vice user but was guided fully with all questions answered at smallest details.

Rated 5 out of 5 stars

Guided me through the ISF process. I have never done one and they were able to answer several questions and provide assistance. Great work!!

Company replied

Rated 5 out of 5 stars

Well, honestly, it wasn't very easy at 1st. I did not understand any of the terminology. That was the hardest part for me. Thanks to your team, they answered all my questions. I lived through the proc... See more

Company replied

Rated 5 out of 5 stars

Customer survive has been amazing! First time Ive imported and they've guided me with ay questions I've had.

Company replied

Rated 5 out of 5 stars

Best company to use when importing a JDM RHD car/truck from Japan. Super easy straight forward process. 5 Stars. A+.

Rated 5 out of 5 stars

Easy to follow online instructions with support help a chat away ! WOW ! Will continue to use this service !

Rated 5 out of 5 stars

Eezyimport has made it soooo easy to import my Kei vehicles. Excellent communication and super fast! Thabk you to everyone at Eezyimport for the awesome service!

Company replied

Rated 5 out of 5 stars

EASIER, THE SUPPORT WAS FASTER, IT WAS MY FIRST TIME DOING THIS PROCESS AND BELIEVE ME, YOU CAN DO IT BY YOURSELF.

Company replied

Rated 5 out of 5 stars

Excellent customer service and professional help on the phone with my Latvian friend from Israel. He was so helpful for my first time importing a car.

Rated 5 out of 5 stars

They are extremely easy to use and very helpful. Every time I have a question, they respond quickly and provide me with all the information that I need.

Company replied

Rated 5 out of 5 stars

Needed a bond quickly, and called customer service and received a prompt call back, and was taken care of within hours. Good Job!

Company replied

Rated 5 out of 5 stars

It was easy and great! My customs broker doesn’t work on the weekends and I had no one to turn to for filing an ISF with the deadline looming. Glad I found this online service.

Rated 5 out of 5 stars

Since last year we are using this service and we have nothing but all the great things to share with this company. Highly recommend!!

Rated 5 out of 5 stars

Great experience extremely helpful. Answered all of my questions and on top the most affordable

Company replied

Rated 5 out of 5 stars

Quick easy assistance when questions came. Very low hold time when contacted on the phone.

Company replied

Rated 5 out of 5 stars

This was my first import by boat. It was a nightmare. I must say, though, the company was extremely helpful every time I needed extra help.

Rated 5 out of 5 stars

Eezyimport makes the importing process so much easier than working with a traditional customs broker. Streamlined online process and very responsive live chat support whenever needed.

Company replied

Rated 5 out of 5 stars

Customer service is great, easy to work with, even if problem was not on their end.

Rated 5 out of 5 stars

These guy were very patient with me. The regulations are not clear and easy to follow. I am very grateful.

Company replied

Rated 5 out of 5 stars

The assistance I received was outstanding. The individual provided clear, step-by-step guidance with immense patience. His understanding and accommodation of my vision-related challenges made all the... See more

Company replied

Rated 5 out of 5 stars

I am new in this trade business and really this platform is extremely easy to use.

Company replied

Rated 5 out of 5 stars

Quick response, helped with issues related to getting the ISF approved.

Rated 5 out of 5 stars

We have been using this platform for last 2 years and they are the best!!

Company replied

Rated 5 out of 5 stars

prompt feedback and help from support team made the process easy

Company replied

Rated 5 out of 5 stars

Everything was super easy and the customer support was very helpful.

Rated 5 out of 5 stars

Ease of use of the application once the shipper has all the information


Company details

  1. Customs Broker

About eezyimport

Written by the company

eezyimport.com



eezyimport’s mission is to provide a digital Supply Chain platform that puts the shippers in the driver’s seat.
We are driven to simplify the Supply Chain process, enhance customer profitability on every shipment, and disable the reliance on multiple mediators.
We are constantly expanding the community of independent shippers and now, our clients who already chose the “eezy way,” are driving demand for future eezyimport applications.


Contact info

4.9

Excellent

TrustScore 5 out of 5

643 reviews

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Rated 5 out of 5 stars

Eezyimport has made it soooo easy to…

Eezyimport has made it soooo easy to import my Kei vehicles.
Excellent communication and super fast!
Thabk you to everyone at Eezyimport for the awesome service!

11 November 2025
eezyimport logo

Reply from eezyimport

Thank you so much for your fantastic review! We’re thrilled to hear that importing your Kei vehicles was smooth and easy. Our team is passionate about providing fast, clear communication and top-notch service - so it’s wonderful to know it made a difference for you. We truly appreciate your trust and kind words!

Rated 5 out of 5 stars

Do it yourself import!

I have never imported anything before, but they helped me get my car here and it was actually quite simple. It's not as cheap as doing it yourself but it's way easier and you don't actually have to go to the specific port to do a bunch of paperwork a week before it arrives. Chances are, if you're importing a car this is the best way to do it without spending a ton on a professional

26 July 2025
eezyimport logo

Reply from eezyimport

Thank you for sharing your experience! We’re so glad to hear that we could make your first car import smooth and simple. Our goal is to remove the stress and paperwork from the process so you can focus on what matters - getting your vehicle home safely. We truly appreciate your trust and recommendation!

The Eezyimport Team

Rated 5 out of 5 stars

Impressive

Wow, outstanding communication and customer support! I am very impressed and appreciative!!

4 November 2025
eezyimport logo

Reply from eezyimport

Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that our communication and customer support exceeded your expectations. Our team is dedicated to providing fast, friendly, and reliable assistance, and it means a lot to know it made a difference for you!

Rated 5 out of 5 stars

The great website

4 November 2025
eezyimport logo

Reply from eezyimport

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying our website and finding it easy to use. We’re always working to make the eezyimport experience as smooth and helpful as possible!

Rated 5 out of 5 stars

Customer survive has been amazing

Customer survive has been amazing! First time Ive imported and they've guided me with ay questions I've had.

29 October 2025
eezyimport logo

Reply from eezyimport

Thank you so much for your wonderful review! We’re thrilled to hear that our team was able to guide you through your first import experience. Helping new importers feel confident and supported every step of the way is exactly what we strive for. We truly appreciate your trust in eezyimport!

Rated 5 out of 5 stars

Excellent and prompt customer support

Excellent and prompt customer support. Thanks Mark.

27 October 2025
eezyimport logo

Reply from eezyimport

Thank you for your kind words! We’re so glad to hear that you had a great experience with our customer support team. Providing fast, reliable, and helpful assistance is one of our top priorities, and we’re thrilled it made a difference for you!

The Eezyimport Team

Rated 5 out of 5 stars
eezyimport logo

Reply from eezyimport

Thank you for your awesome feedback! 🙌 We’re so glad to hear that eezyimport made your importing process easy and stress-free. That’s exactly what we aim for: simple, smooth, and efficient every time!

Rated 5 out of 5 stars

Amazing Communication

I submitted my entry forms and ISF with eezyimport and they had such a smooth interface and UI with their website it really was a breeze and made a complicated part of importing easy. I also really appreciate their support through email and phone, they had timely concise and useful information, and were patient with all my dumb questions. I'd highly recommend using eezyimport for anyone importing a vehicle to the United States!

22 July 2025
eezyimport logo

Reply from eezyimport

Thank you so much for your wonderful feedback! We’re thrilled to hear that eezyimport made your importing experience smooth and stress-free. Our team works hard to make the process intuitive and to provide fast, friendly support every step of the way - so it’s great to know it made a difference for you. We truly appreciate your recommendation and are always here to help with your future imports!

Rated 5 out of 5 stars

Honest review time 10/10

Honest review time, I used eezy import from start to finish with my import process. The forms are indeed very easy to fill out and the staff is more than helpful. I had a question about the form and called the support line , the staff helped me right away and all was well, I will definitely use again in the future and recommend to anyone I know.

18 October 2025
eezyimport logo

Reply from eezyimport

Thank you for sharing your thoughtful review! We’re so glad to hear that your entire import process with eezyimport was smooth and easy from start to finish. Our team takes pride in providing clear guidance and fast support whenever it’s needed. We truly appreciate your recommendation and look forward to helping with your future imports!

Rated 5 out of 5 stars

They are extremely easy to use and very…

They are extremely easy to use and very helpful. Every time I have a question, they respond quickly and provide me with all the information that I need.

17 October 2025
eezyimport logo

Reply from eezyimport

Thank you so much for your kind words! 🌟 We’re thrilled to hear that you find eezyimport easy to use and that our team has been helpful and responsive. Providing quick, clear support and a smooth experience is exactly what we aim for. We truly appreciate you taking the time to share your experience with us!

Rated 5 out of 5 stars

EEZYIMPORT has the best customer…

EEZYIMPORT has the best customer service. Thank you

10 October 2025
eezyimport logo

Reply from eezyimport

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer service. We truly appreciate your support!

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service, fast response and nice platform

8 October 2025
Unprompted review
eezyimport logo

Reply from eezyimport

Thank you for your great feedback! We’re happy you enjoyed our customer service, quick support, and platform. We appreciate your trust and look forward to serving you again!

Rated 5 out of 5 stars

Very helpful customer service.

Very helpful customer service.
They are quick to respond and give accurate information.

5 October 2025
eezyimport logo

Reply from eezyimport

Thanks for your kind words! We’re happy to hear our team was quick and helpful. We appreciate your trust and look forward to assisting you again!

Rated 5 out of 5 stars

EEZY peezy

EEZY peezy, lemon squeezy!

2 October 2025
eezyimport logo

Reply from eezyimport

Thanks for your review :) Looking forward to helping with your next import!

Rated 5 out of 5 stars

Instant response on Chat

I had a question and got a response through chat in less than 1 minute

1 October 2025
eezyimport logo

Reply from eezyimport

Thanks for your review! Looking forward to helping with your next import!

Rated 5 out of 5 stars

Fast easy

Fast easy, no issues with customs and everything needed from them to title in PA.

Thanks

11 September 2025
eezyimport logo

Reply from eezyimport

Thank you so much for sharing your experience! We’re glad to hear the process was fast and easy, and that everything went smoothly. We appreciate your trust in us and look forward to helping you with your future imports!

Rated 5 out of 5 stars
eezyimport logo

Reply from eezyimport

Thank you so much for your kind words! 🌟 We’re thrilled to hear that our team’s patience and professionalism made a difference for you. Providing a smooth and supportive experience is always our top priority, and your feedback truly means a lot to us.

Rated 5 out of 5 stars

Fast and easy communication

Fast and easy communication. Love the service.

17 September 2025
eezyimport logo

Reply from eezyimport

Thanks, Joseph! We're happy to hear that our service and communication made things simple for you.

Rated 5 out of 5 stars

I was going to give them a 1 star

I was going to give them a 1 star, because i was having a bad experience with the whole custom already. But Jegors, and his team went above my expections😭. I wanted my goods to be released before the deadline, and it happened. Thank you so much Jegors and your team.
-Janey Decena

9 September 2025
eezyimport logo

Reply from eezyimport

Hi Janey,

Thank you so much for sharing your experience! We completely understand how stressful the customs process can feel, and we’re glad that Jegors and the team were able to turn things around for you. Meeting your deadline and ensuring your goods were released on time is exactly what we strive for.

We truly appreciate your trust in us and look forward to helping make your future imports smoother and stress-free.

The eezyimport Team

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