Fake service,i spend a lot of time for waiting my order 3months ,they don't care client
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See what reviewers are saying
The item I purchased didn’t take too long like i expected, but the bad thing is i had to communicate first to ask if my item has arrived till the date I texted and they tell me your package is ready b... See more
I've ordered lotion from America on 28th February, on 1st March received confirmation message and got updated that my order is under process. Till noe it's still under process. You should be honest f... See more
Company replied
I loved the overall shopping experience. The employees offer the best services, are very welcoming and guide you through the whole process. I most loved how Quick i recieved my package as the... See more
Company details
Written by the company
since 2017 we have been delivering package from the USA & China , we have shipped over 5000 packages, with over 1000 Happy customers.
Contact info
kn 87 st, beatitude house kigali rwanda, 200, Kigali, Rwanda
- 0781816180
- tuyelys2@gmail.com
- www.eeguriro.com
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Hasn’t replied to negative reviews
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Unseriousness in business
Services adequates
It takes more time than specified to…
It takes more time than specified to get your item(s).
Making orders and shipping fast
Feedack in time
this is my first time with you however…
this is my first time with you however my first experience you have mate my dreams and you accepted my order. Thank you for this, your customer care is outstanding. keep it up
Rapidity and Express
Items are derived in time and in good…
Items are derived in time and in good condition.
Also their service is very safe.
I strongly recommend this place every one.
By the way
By the way, this company helped me to get things from outside of my country. I'm Rwandan, but always I buy products from USA, DUBAI and I got them on time.
I really like how you say time and you do it. Your time is time.
Good service.
Bad service
1. Deley in delivery more than 14 days,
2. Tshirt delivered has different color compare the one I ordered.
You'll surely love working with eGuriro
I loved the overall shopping experience.
The employees offer the best services, are very welcoming and guide you through the whole process.
I most loved how Quick i recieved my package as they have promised. They have integrity.
Thank you eGuriro🙏
I sincerely appreciated how you work.
Communication is good and follow up
I've ordered lotion from America on…
I've ordered lotion from America on 28th February, on 1st March received confirmation message and got updated that my order is under process. Till noe it's still under process.
You should be honest for delivery time, it takes longer a person can't image while you say that delivery period is between 9-14 days.

Reply from eGuriro Ltd
very bad
very bad. you do not fulfil your contractual obligations fully. you charged in advance and changed prices when goods arrived.
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