edX Reviews 

Good setup. Classes are engaging. No complaints here!

Guidelines are vague/wrong, no credit given for completed modules which then prevents the exam from launching. It's so unclear that it doesn't tell you that you missed the exam deadline - rather, the way it's written, made it seem the exam wasn't open yet to be able to write it. No help available. Terrible.

I love Prof Foner!!
The History of politics taught by Prof Foner at Columbia University is the best of the best! The structure of the course, the content, and mostly the professor are exceptional. Highly recommended.
Janet Ramallo
San Diego State University

So I enrolled in Python course to learn python, go figure. In this course I spent more time listening to random people talk about Netscape, history lesson on Mozilla, and other topics none of which are related to the subject matter. For this reason I am giving Edux.org a one star rating. I am here to learn about the subject and I feel so are everyone else. This makes me feel like the education from here is a joke and not worth a single penny. Teach the subject, quit filling up the course with crap that has no relevance.

I signed up to audit English for Doing Business in Asia - Speaking, but the experience was absolutely unsatisfactory. The activities and quizzes, even auto-assessed, are unavailable for the non paying students and there is no staff to discuss the problems with the course. Feedback on discussion boards is also unavailable. So, in overall there is no point in taking this course in the audit format.

It's not worth taking this class Statistics I, where the instructor never replies to students concerns. Wasted my time and the money for nothing. I even reached out for help to the website and instead of apologizing for the unprofessional behavior of the instructor, they apologized for not rewarding me the certificate. Very unprofessional. All they cared was about money. Things are not explained well and no one is there to answer the questions. I will never recommend this to anyone to take this online course.

Very poor customer feedback and support rendered.

I applied for a course and subsequently cancelled it within the stipulated time frame. However, i was charged about 80 USD for currency conversion and admin fee. I have been chasing the edx customer rep for a response for over 2 weeks and have yet to hear back from them.

I chose to study Probability as I’d like to start studying statistics next year and I opted for a certificate. The option was available and my payment was processed. I completed my course and was then told that the period to receive certificates had closed and they could not refund my money. I think it’s absolutely ridiculous and I would not recommend them to anyone .

I am currently taking The History of politics taught by Prof Foner at Columbia U. I have learned quite a bit. I love how his course is set up. I am retired and someone told me about this, I am currently auditing. But I love how he presents the info. Thank you!!!

I took the Statistics in R Course...It was bad. There's a refinement to pedagogy that is no where to be found by the phd student leading the class. The concepts are not clearly stated, it's almost off the cuff and because of that it's hard to follow. I had trouble with the datasets, my answers often were slightly different than their answers - even when I used their exact code. I'm only auditing the class thankfully; I'd be 100x more upset if I paid for this crap. This was helpful only in that you get more comfortable with coding. You'd think a Harvard class (even one online) would be SOO much more polished than this.

This is the first time I am writing a negative review in my life.
Two main issues I have encountered with edX:
1. Course content is horrible
2. ID verification process is terrible

Course content is horrible:
I took "C++ Introduction", I completed the course in just 3 hours and learned nothing, honestly nothing!
There is no any hands-on practice, no any useful videos. There are videos on the background of C++, how it evolved, what has changed from the previous versions and so on. Crap who needs this???

ID verification process is terrible:
I planned to strengthen my IT foundation skills and decorate my shelf with a lot of IT certs in 2020. For this reason, I paid for the course. My ID verification has failed 4 times so far, because the system only allows to take a selfie shots. No attachments or front camera options enabled. What a poor service and very bad user experience!

Conclusion:
Overall, I have got nothing but stress from edX. I lost the followings:
-4 hours of my precious time
-99$ USD
-4 times ID verification submitted
Money gone, time gone, no skill or cert gained!!! What a disaster service edX. Good game, well played!

I am trying to get credits for one of the courses and I was experiencing an issue. I contacted them through the only way of customer service they have (email) and After four days I still waiting for them to answer me. I lost the chance to get the credits before the enrolment date and because of that, I will have to start the next semester. Very disappointing!!!!!!!!!

Terrible. I was constantly told that I can take the course on my own pace. I worked hard to pay for a certificate only to find out a month later that the course is archived and I can no longer receive the certificate. Some customer representatives even lied to me that I could still receive a certificate even though the tests were not active. They just tried to avoid me asking for a refund.

The courses are great, however courses ended before posted end time on every occasion. This is not much of a problem and easily remedied for future reference.

However I have told customer support has been told of this problem multiple times with pictures. They have not fixed it, and in the most recent case they haven’t even remotely acknowledged the issue, and try to deflect/blame other issues when the specific problem of “listed course end time is not actual end time” is completely ignored.

Correspondence and multiple attempts to get this issue acknowledged or fixed has been ridiculous.

Machine Learning Course
The teacher of the Machine Learning course run by Harvard simply read from a free textbook- highly unsatisfying.
EdX also did not warn me that due to my late enrolment (which was my fault), I would not have the full 8 weeks to complete, but just 2 weeks.
Due to these reasons, I unenrolled in the course and received a refund.

Enrolled in a course and needed to seek an extension deadline to submit an assignment due to the affects of COVID-19. Institution completely denied extension showing no empathy for a world-wide pandemic causing hundreds of thousands of people various forms of strain. Will never study with them again!! They only care about money, not people wanting to learn & grow. Disgusted!!

Having enrolled a "Microsoft Professional Certificate in Data Science", Edx decided not to continue the qualification which effectively prevented us from achieving the qualification after spending hundreds of dollars. Not offered any compensation, just "Sorry".That's very average.
Now I have paid for "Introduction to Python for Data Science" with Edx and passed the subject. But because of some administration error at Edx, i can't get my grade recorded against my training record. It's been several months now and no sign of it being resolved even though I have written to them several times. I have exhausted all avenues. Being treated by Edx very poorly. This will be the last subject I ever enroll in with Edx. New Students should look elsewhere for study options.
Gary Perks

Edx is a good place for those seeking knowledge. All courses they provide are both useful and helpful. I will surely suggest edx to anyone out there. It is the best of all I have used. ❤

Paid to get a certificate in 2 courses for "Inclusive Leadership" and "Communication Skills", both by CatalystX.

I was severely disappointed. I learned absolutely nothing, and the content was obvious feminist propaganda. Some of the things and situations they present were so painstakingly blatant that I could not help but laugh.

I cannot stress enough my disapproval. I have nothing against women in leadership positions, but to have obvious feminist propaganda in an educational platform, is just shameful. I hope EDX looks into this.

As I have not yet received the certificate (they need to verify my identity, and it can take up to 7 days) I hope that I can get the money refunded, as the only thing I'd do with those certificates is to move them to my trash bin.

For the support team, if you can help me getting a refund, I would greatly appreciate it. Thanks.

Paid for a course a week, ago, im apparently not enrolled, despite several exchanges w customer service.