absolutely rude and inconsiderate customer service!!! My advice is don not buy from them on line. I placed an order which was confirmed and payment taken. I then received a message telling me they w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No communication. Placed order over 48 hours ago - order still not dispatched. Have email several times with no response, tried calling their number only to be greated with an automated message saying... See more
do not use this company !!! i ordered x3 ghd brushes and only 1 came . tried calling to speak with someone and no answer . The only communication is via email. "Apparently " my missing items have bein... See more
Company replied
Placed order. Got dispatch email. Items never arrived. Phoned up, got an explanation of sorts then one of the items sent out next day. Was told on that day I was being refunded for the other item. Wai... See more
Company details
Information provided by various external sources
Edwards Menswear have the latest menswear from premium brands including Adidas, Armani, EA7, Hugo Boss, Ralph Lauren, Fred Perry, Superdry, Pretty Green, Gant, and more.
Contact info
King Street 35, CA11 7AY, Cumbria, United Kingdom
- info@edwardsmenswear.co.uk
- www.edwardsmenswear.co.uk
1.2
Bad
172 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great wouldn’t ask for more recommend…
Great wouldn’t ask for more recommend for anyone
2 November 2019
Unprompted review
Excellent services - will definitely be a returning customer!
Excellent service - very pleased with the product, the help on the phone and the delivery was on time/early. Product is fabulous and at half the price of everywhere else online! Thanks to all involved!
10 October 2019
Unprompted review
Reply from Edwards Menswear
Hello,
Thank you for taking the time to leave us a lovely review, we truly appreciate it. We’re so glad you were happy with your experience at Edwards. 😊
Keep an eye on our website… we have some fab deal upcoming over the festive period:
https://www.edwardsdesignerwear.com/collections/sale
Thanks again.
All the best, from Team Edwards.
Men's jacket
Very happy with item a big saving! , was despatched quickly and arrived on time.
10 October 2019
Unprompted review
Reply from Edwards Menswear
Hello,
Thank you for taking the time to leave us a lovely review, we truly appreciate it. We’re so glad you were happy with your experience at Edwards. 😊
Keep an eye on our website… we have some fab deal upcoming over the festive period:
https://www.edwardsdesignerwear.com/collections/sale
Thanks again.
All the best, from Team Edwards.
Great clothes at great prices
Great clothes at great prices. Item arrived as described in good time. Will definitely use again.
9 October 2019
Unprompted review
Reply from Edwards Menswear
Hello,
Thank you for taking the time to leave us a lovely review, we truly appreciate it. We’re so glad you were happy with your experience at Edwards. 😊
Keep an eye on our website… we have some fab deal upcoming over the festive period:
https://www.edwardsdesignerwear.com/collections/sale
Thanks again.
All the best, from Team Edwards.
Quick delivery
Quick delivery, great quality.
Would buy from them again
5 October 2019
Unprompted review
Reply from Edwards Menswear
Hello,
Thank you for taking the time to leave us a lovely review, we truly appreciate it. We’re so glad you were happy with your experience at Edwards. 😊
Keep an eye on our website… we have some fab deal upcoming over the festive period:
https://www.edwardsdesignerwear.com/collections/sale
Thanks again.
All the best, from Team Edwards.
Would definitely recommend this site I…
Would definitely recommend this site I ordered a jacket that was to small..but I got a different colour as it was the only one in my size but I was more than happy with the quality of it and the fit.👌
4 October 2019
Unprompted review
Reply from Edwards Menswear
Hello,
Thank you for taking the time to leave us a lovely review, we truly appreciate it. We’re so glad you were happy with your experience at Edwards. 😊
Keep an eye on our website… we have some fab deal upcoming over the festive period:
https://www.edwardsdesignerwear.com/collections/sale
Thanks again.
All the best, from Team Edwards.
First order I received had no invoice…
First order I received had no invoice in and had to order a second item and surprise surprise no invoice in there. So as first item is to be returned I had to get a returns form printed. Shabby!!
3 October 2019
Unprompted review
Reply from Edwards Menswear
Hello Anita,
Thanks for taking the time to leave us a review and thanks so much for your custom.
Unfortunately we aren't able to put paperwork into our parcels. We do offer a downloadable returns form on our website however:
https://www.edwardsdesignerwear.com/pages/support
If you ever need any assistance in the future do let us know at info@edwardsmenswear.co.uk. Our Customer Service team is always happy to help with any queries.
Kind regards,
The Edwards Team
Fantastic service very quick with…
Fantastic service very quick with delivery would use again
2 October 2019
Unprompted review
Reply from Edwards Menswear
Good Afternoon Tracy,
Thanks for leaving us such a lovely review- we really appreciate it.
We're always adding new stuff to the site.. including some new womens wear too!
https://www.edwardsdesignerwear.com/collections/new-in-1
If you ever need anything in future do let us know, our Customer Service team are always happy to help.
Kind regards,
The Edwards Team
Very quick response to orders and quick…
Very quick response to orders and quick delivery always arrive before stated time
9 September 2019
Unprompted review
Reply from Edwards Menswear
Hello Michelle,
Thanks for taking the time to leave us such a positive review- we really appreciate it.
We're always adding new stuff to the site.. including some new womens wear too!
https://www.edwardsdesignerwear.com/collections/new-in-1
If you ever need anything in future do let us know, our Customer Service team are always happy to help.
Kind regards,
The Edwards Team
This is the real deal folks and like…
This is the real deal folks and like most people i was a bit wary of of ordering as too many fakes going around, however this company is legit and only sells the genuine article. I have bought 8 items so far in a matter of weeks and over the moon with the quality and price, also delivery was prompt and customer service excellent.
8 September 2019
Unprompted review
Reply from Edwards Menswear
Hello Donna,
Thanks for leaving us such a lovely review- we really appreciate it.
We're always adding new stuff to the site.. including some new womens wear too!
https://www.edwardsdesignerwear.com/collections/new-in-1
If you ever need anything in future do let us know, our Customer Service team are always happy to help.
Kind regards,
The Edwards Team
Excellent prices and delivery service
3 September 2019
Unprompted review
Reply from Edwards Menswear
Thanks for taking the time to leave us a review. We really appreciate it!
We always have new offers to look out for: https://www.edwardsdesignerwear.com/
We look forward to seeing you again soon.
Kind regards,
Edwards Team
Great purchase for price & quality!!
2 September 2019
Unprompted review
Reply from Edwards Menswear
Thanks for taking the time to leave us a review. We really appreciate it!
We always have new offers to look out for: https://www.edwardsdesignerwear.com/
We look forward to seeing you again soon.
Kind regards,
Edwards Team
Good variety and easy to order
2 September 2019
Unprompted review
Reply from Edwards Menswear
Thanks for taking the time to leave us a review. We really appreciate it!
We always have new offers to look out for: https://www.edwardsdesignerwear.com/
We look forward to seeing you again soon.
Kind regards,
Edwards Team
Excellnet customer service quick…
Excellnet customer service quick delivery 5 stars
2 September 2019
Unprompted review
Reply from Edwards Menswear
Thanks for taking the time to leave us a review. We really appreciate it!
We always have new offers to look out for: https://www.edwardsdesignerwear.com/
We look forward to seeing you again soon.
Kind regards,
Edwards Team
Extremely fast delivery
Extremely fast delivery and great communication throughout. Excellent A+++
2 September 2019
Unprompted review
Reply from Edwards Menswear
Thanks for taking the time to leave us a review. We really appreciate it!
We always have new offers to look out for: https://www.edwardsdesignerwear.com/
We look forward to seeing you again soon.
Kind regards,
Team Edwards
Excellent price quick delivery decent…
Excellent price quick delivery decent website
4 August 2019
Unprompted review
Reply from Edwards Menswear
Good Afternoon Derek,
Thanks so much for leaving us a lovely review!
We have a fantastic Bank Holiday sale coming up with up to 70% off and with new items added, including new season BOSS.
Keep an our on our site for the best deals: https://www.edwardsdesignerwear.com/
Enjoy the long weekend!
Kind regards,
The Edwards Team
As always great service.
4 August 2019
Unprompted review
Reply from Edwards Menswear
Good Afternoon Amanda,
Thanks so much for leaving us a lovely review!
We have a fantastic Bank Holiday sale coming up with up to 70% off and with new items added, including new season BOSS.
Keep an our on our site for the best deals: https://www.edwardsdesignerwear.com/
Enjoy the long weekend!
Kind regards,
The Edwards Team
Good quality garment at good price
Good quality garment at good price, delivered quickly
2 August 2019
Unprompted review
Reply from Edwards Menswear
Good Afternoon Alex,
Thanks so much for leaving us a lovely review!
We have a fantastic Bank Holiday sale coming up with up to 70% off and with new items added, including new season BOSS.
Keep an our on our site for the best deals: https://www.edwardsdesignerwear.com/
Enjoy the long weekend!
Kind regards,
The Edwards Team
Excellent service
Excellent service, great products and fast reliable delivery.
2 August 2019
Unprompted review
Reply from Edwards Menswear
Good Afternoon,
Thanks so much for leaving us a lovely review!
We have a fantastic Bank Holiday sale coming up with up to 70% off and with new items added, including new season BOSS.
Keep an our on our site for the best deals: https://www.edwardsdesignerwear.com/
Enjoy the long weekend!
Kind regards,
The Edwards Team
Four stars good quality and my sons…
Four stars good quality and my sons happy but I haven’t washed it as yet
1 August 2019
Unprompted review
Reply from Edwards Menswear
Good Afternoon Sharon,
Thanks so much for leaving us a lovely review!
We have a fantastic Bank Holiday sale coming up with up to 70% off and with new items added, including new season BOSS.
Keep an our on our site for the best deals: https://www.edwardsdesignerwear.com/
Enjoy the long weekend!
Kind regards,
The Edwards Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.