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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the luxurious and niche brands available, as well as the excellent sample service that allows them to try fragrances before committing to a full bottle. People frequently commend the fast and reliable delivery service, often noting that orders arrive sooner than expected. The service is also highly appreciated for its personal touches, such as beautiful packaging, handwritten notes, and complimentary samples and treats, which make the experience feel special and thoughtful. However, some customers experienced issues with delivery, citing instances where couriers failed to deliver or packages were delayed. A few other people also felt that the quality of some sample sprayers was poor, with some being faulty and causing leaks, leading to dissatisfaction with the product's functionality.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and variety of niche... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Order

Consumers generally express satisfaction with their orders. Many reviewers highlight the quick shipping, with... See more

Service

People report positive experiences with service. Customers consistently praise the fast and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the premium products, noting... See more

Based on these reviews

Rated 5 out of 5 stars

I love ordering samples from Edulge! It feels like such a treat because they package with such care in beautifully presented gift boxes. I ordered a ridiculous amount of samples on Black Friday and as... See more

Rated 5 out of 5 stars

The one reliable online store that stocks fragrances that do not fit the norm of the High Street. The availability of sample packs make finding new styles much more doable without the risk of wasting... See more

Rated 5 out of 5 stars

I've placed several orders with Edulge now. They have genuine niche perfumes at reasonable prices. What make Edulge stand out is their customer service. They always go the extra mile, from the... See more

Rated 5 out of 5 stars

I treat myself to Edulge shopping from time to time. It’s a bit on the pricey side, but you get what you’re paying for: it’s a truly state of art experience for “frag heads”, like me. The choice featu... See more


Company details

  1. Perfume Store

Written by the company

The British destination for curated niche fragrances for those seeking authentic, rare, individual scents. Official stockists of Kilian, Atelier Cologne, Trudon, Giardini di Toscana, Floris, Juliette Has a Gun, Edeniste, Etat Libre D'Orange, Sana Jardin, Caron, Histoires De Parfums.


Contact info

4.9

Excellent

TrustScore 5 out of 5

741 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Absolutely amazing customer treatment

Absolutely amazing. I received an unexpected gift from Edulge. So kind of you. It has the best customer service and such a great way to deal with customers and a special feature are always tge handwritten notes. Truly outstanding .

30 March 2026
Rated 5 out of 5 stars

Amazing company

The best company I have ever ordered fragrances from!!!? Amazing collection Free samples and lovely personalised message. I will always check edulge first to see if they stock any fragrances I want in the future :)!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Great selection of luxury niche fragrances

Purchased a full bottle of Skin Musk and Dubai Musk along with some sample fragrances I wanted to test. The range of luxury niche fragrances is really interesting and obviously very carefully curated. The pick and mix discovery sample set is a great idea. Delivery was super quick and the goods were well packaged. I really like this company! Highly recommended.

29 March 2026
Rated 5 out of 5 stars

I ordered the Dubai Musk and received…

I ordered the Dubai Musk and received it within a few days 👏👏 it was very nicely packed and a hand written card (nice touch) I would definitely recommend Edulge great customer service 💪

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy

Very quick delivery, well packaged and they included a free sample and a hand written note. I'll be using them again.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Cannot recommend enough!

So good! Delivery was quick and exactly what I ordered. They also leave handwritten notes which is so cute.

Really recommend, I ordered multiple samples then went back and bought the full size of my favourite. Such a great service if you’re interested in more niche brands that aren’t in store in the UK.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company! So helpful and fast at responding. I had an issue with a fragrance arriving broken and empty and they replaced straight away with next day delivery. Very happy and look forward to purchasing again from you

17 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve made a few purchases from Edulge…

I’ve made a few purchases from Edulge now. Their sample boxes are beautifully presented, the sample bottles are glass with a great atomiser. They have added a free sample or 2 each time I place an order which I love as twice now they have included fragrances I would never have chosen. I’ve loved both so much that I will be making future purchases of full size bottles. Could recommend Edulge more highly to anyone interested in trying or buying full size bottles of niche perfumes.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Great variety of brands and amazing…

Great variety of brands and amazing customer service! The last order I made turned out to be out of stock but Claire reached out immediately to discuss the options. When the order arrived, she has included complimentary set of samples. This was my second time ordering from them and everything is always nicely packaged with handwritten note - they are the best! Highly recommend getting their sample sets as they have many interesting brands that you cannot find easily in the UK!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

The best!

I love shopping with Edulge! I placed my order Friday evening and it was delivered on Sunday! Complimentary samples, a chocolate and a personalised card are such a nice touch... Thank you for this wonderful experience!

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. This company provides a great traditional personal touch to their communications with customers, responding to any queries with professionalism and care. They're fantastic, the sort of store we need more of. I've bought from them several times and will continue to do so. Thanks to everyone at Edulge.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I genuinely cannot recommend Edulge enough. Excellent automated communication throughout the delivery process, such friendly staff, and extremely thoughtful extras with full-size purchases. Packaging is also consistently sturdy and neat which is very much appreciated with the commonality of damaged and/or carelessly handled packages from many companies.

Great company for fast deliveries and feeling appreciated as an individual customer.

13 March 2026
Unprompted review

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