EdPlace Reviews 848

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers find the platform to be an excellent learning tool, appreciating the clear explanations of concepts and the challenging questions. They highlight its ease of use, the good range of resources across subjects, and its effectiveness in boosting children's confidence and supporting independent learning. People also find the content to be of high quality, with lessons that are easy to manage and engaging for children. However, some people were dissatisfied with the subscription model and reported issues with customer service, including unaddressed inquiries. There were also concerns regarding the user experience, with some finding the interface confusing, assignments not registering as completed, and the recommended assignment feature not working as advertised. A few other people also felt that some questions were unclear, badly designed, or had incorrect answers marked as wrong, and noted difficulties with the search function and the lack of a dark mode.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers praise the platform as easy to... See more

Product

Reviewers highlight positive aspects of the product, with many praising it as an excellent learning tool for... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers report a lack of response from customer... See more

Subscription

Users describe negative interactions with subscription. Many customers express disappointment with the annual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Edplace helped my grandaughter when she couldn't attend school due to severe anxiety. She felt included knowing that she was able to study English, Maths and Science. It gave her a routine and helped... See more

Company replied

Rated 5 out of 5 stars

Great lessons easy to manage for my 11 years old son. Easy to understand. A lot of assessments to assign.

Company replied

Rated 5 out of 5 stars

I like how it explains concepts before it delves into the questions and I like how the questions are challenging no matter the age or grade.

Company replied

Rated 5 out of 5 stars

Could do with a mid week report just as a extra push to help busy parents like myself keep on track

Company replied


Company details

  1. Educational Institution
  2. Educational Supply Store
  3. Educational Testing Service
  4. Software Company
  5. Study at Home School

Written by the company

EdPlace is an online educational resource provider designed to help parents, teachers and tutors support children throughout their education journey in English, maths, science and 11+ preparation for students in Year 1 to GCSE. Every resource on our platform is written by teachers, with five or more years experience, for students, to support the learning process that takes place in school and at home. Our thousands of resources in Key Stage 1- 3 are fully aligned to the requirements of the National Curriculum, and at GCSE and 11+, we cater to the specifications of all major examination boards (OCR, Pearson EdExcel, AQA, Eduqas, CEM and GL). Students can access resources at any time, via our website or iOS and Android apps, to ensure that learning really can take place whenever and wherever students choose. We believe that every parent and educator should have access to top-quality educational resources to enable children succeed. If used regularly, EdPlace students make on average 50% more progress in a school year compared to their peers - now that's smart learning!


Contact info

3.7

Average

TrustScore 3.5 out of 5

848 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars
EdPlace logo

Reply from EdPlace

Hi Helena, 
Thank you for your kind words. It really means a lot to us that you have found our material engaging.
We’re here to help and support you and your child every step of the way. If you need any help at all, just email us at help@edplace.com (mailto:help@edplace.com). 
All the best, 
The EdPlace team

Rated 5 out of 5 stars

I am homeschooling my son and this is…

I am homeschooling my son and this is really helping him, with his work that he has to do for the age he is at and there is a variety of topics to learn about for each subject. They also help with marking his work and with letting you know what your child needs help on and could improve. They reward your children with badges and you can also set up a points reward and set up a treat for hitting their target.

5 March 2023
EdPlace logo

Reply from EdPlace

Thank you for your kind words. It really means a lot to us that you have found all our activities to be a vital part of your sons learning. It's so great to hear how engaged you are with your child's education and enjoying using our Rewards feature, this is a great way to keep your child motivated! We’re here to help and support you and your child every step of the way. If you need any help at all, just email us at help@edplace.com
All the best, 
The EdPlace team

Rated 1 out of 5 stars

I don't rate the Macbeth short answer…

I don't rate the Macbeth short answer questions soon Macbeth and Banquo's speech very highly. There are a lot of short answers to give and that doesn't mirror GCSE questions.

14 March 2023
Unprompted review
EdPlace logo

Reply from EdPlace

Hi Marion,

We’re sorry to hear that you feel that way regarding the Macbeth resources. Please contact our support team at help@edplace.com to provide us with further information and we will be very happy to look into this further. 
All the best, 

The EdPlace team

Rated 5 out of 5 stars

Excellent app for home education

Excellent app for home education. There are plenty of activities for core subjects which track the national curriculum. At the end of each week we get a summarised progress report for all the subjects/activities, and also an emailed report at the end of each day. Would definitely recommend.

3 March 2023
EdPlace logo

Reply from EdPlace

This is fantastic! 
Your feedback means the world to us.  We’re really happy to hear how useful you find our National Curriculum aligned activities. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you.
All the best,
The EdPlace team

Rated 4 out of 5 stars

Great website

Great website, my daughter really enjoys it and can use it independently. There is the odd question that she's answered correctly, but has been marked wrongly for, but that's down to wording I believe.

10 March 2023
EdPlace logo

Reply from EdPlace

Hi Choc,
Thank you for your valuable feedback.
It's so great to hear that your daughter is enjoying EdPlace and we hope this continues. We're constantly working hard to improve our content to offer all our customers the best learning materials to support their needs.  If you need any help at all, just email us at help@edplace.com. 
All the best, 
The EdPlace team

Rated 5 out of 5 stars

Fabulous website

This is a really well run company and great website with regular core subject activities for my three children. Two of whom use the site to supplement their school work and one who homeschools. I would highly recommend this website

7 March 2023
Unprompted review
EdPlace logo

Reply from EdPlace

Thank you for your kind words. It's so great to hear that your children are enjoying the website and we hope this continues. We're constantly working hard to improve our content to offer all our customers the best learning materials to support their needs. Keep up the amazing work!
All the best,
The EdPlace team

Rated 5 out of 5 stars

My daughter has re-engaged with…

My daughter has re-engaged with homework again, and enjoying it. She finds the app fun and interesting.

24 February 2023
EdPlace logo

Reply from EdPlace

Hi Adrienne, 
This is fantastic! We’re so happy to hear that your daughter is finding our activities fun and interesting and that these activities have enabled her to re-engaged with her homework again.  Keep up the amazing work!
All the best,
The EdPlace team

Rated 4 out of 5 stars

Supportive,understandable explanation a…

Supportive,understandable explanation a little bit difficult but all the the time teachers tried well as far as I am concern the kids are happy with Ed place many thanks

24 February 2023
EdPlace logo

Reply from EdPlace

We are delighted to hear that your children are enjoying EdPlace! We believe that immediate feedback is an essential part of a child's learning journey so we are pleased that you have found our automatic marking and immediate teacher feedback to be useful. Keep up the great work at your end!
All the best, 
The EdPlace team

Rated 5 out of 5 stars

Brilliant online site to help with…

Brilliant online site to help with curriculum learning and revision. Good communication from the help team and customer services as well. Highly recommend.

1 February 2023
Unprompted review
EdPlace logo

Reply from EdPlace

Hi Michelle,
Thank you for your kind words. It really means a lot to us that you have found our site to be helpful in following the National Curriculum and the revision sections to be a vital part of your child’s learning. We're constantly working hard to improve our content to offer all our customers the best learning materials to support their needs.
Keep up the hard work at your end!
All the best,
The EdPlace team

Rated 5 out of 5 stars

My daughter has special needs and has…

My daughter has special needs and has zero attention span. We both love how these modules are short 10 questions then she can have a break. On second week and she is smashing it. ☺

10 February 2023
EdPlace logo

Reply from EdPlace

Hi Natalie,
We're so pleased to hear EdPlace is working well for your daughter! Tell her to keep up the amazing work from us. If you do need any help at all, email us at help@edplace.com.
Best wishes,
The EdPlace Team

Rated 2 out of 5 stars

Needs a lot of new features

Great curriculum and layout but really difficult to keep track of what work kids have done.
Test are also usually just a few questions.

17 February 2023
EdPlace logo

Reply from EdPlace

Hi Osman, thank you for your review. Our approach across our website is little and often but students can choose what suits them! You'll notice our Q&A activities are 10 questions long, whilst the number of questions in our dynamic assessments increase as they get older and their attention spans get longer! I'll pop you an email with a few top tips about how to track progress but feel free to reach out to us too on help@edplace.com.
Best wishes,
The EdPlace Team

Rated 5 out of 5 stars

My daughter is really enjoying Ed place…

My daughter is really enjoying Ed place and I like that the work gets marked and sends a report each week.

10 February 2023
EdPlace logo

Reply from EdPlace

Hi Claire,
Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations. We're here to help and support your daughter's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team

Rated 5 out of 5 stars

I think it’s an excellent site the work…

I think it’s an excellent site the work sheets are really good I’m really happy my son is learning more each day very good for homeschooling

3 February 2023
EdPlace logo

Reply from EdPlace

Hi Amanda, 
We are really pleased that you’re enjoying using the EdPlace resources! If there is anything we can do for you, just let us know at help@edplace.com.
All the best, 
The EdPlace team

Rated 5 out of 5 stars

Great App that lets you stay on track…

Great App that lets you stay on track of your child’s progression

3 February 2023
EdPlace logo

Reply from EdPlace

Hi Michelle,
That's so awesome!
It really fills us with great joy knowing how you feel about our App.  The weekly progress reports and score features are excellent ways to track your child's progress and we are so happy to hear you have found these helpful. We hope that we continue to exceed your expectations. Keep up the great work at your end!
All the best,
The EdPlace Team

Rated 5 out of 5 stars

Use Edplace within our Home schooling

Use Edplace within our Home schooling - it's a very useful addition and the support team are responsive and actively resolve problems,

7 February 2023
Unprompted review
EdPlace logo

Reply from EdPlace

Hi John,
Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations. We're here to help and support your child's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team

Rated 5 out of 5 stars

My daughter loves using Ed Place

My daughter has just started using Ed place she loves it learning different subjects & taking tests online would definitely recommend this for children to learn & improve. Definitely Great for homeschooling. Ed place email you their progress & scores very happy we use Ed place.

3 February 2023
EdPlace logo

Reply from EdPlace

Hi Michelle,
Thank you for your valuable feedback.
It's so great to hear that your child is enjoying the website. We're constantly working hard to improve our content to offer all our customers the best learning materials to support their needs.  We're so pleased to hear that the weekly progress reports and scores have been a key factor in helping you to see how your child is progressing.
Keep up the hard work at your end!
All the best,
The EdPlace team

Rated 5 out of 5 stars

My daughter has improved with the core…

My daughter has improved with the core subjects needed and is finally starting to catch up on work

25 January 2023
EdPlace logo

Reply from EdPlace

Hi Emma,
This is amazing! 
Thank you for sharing your feedback with us. It really means a lot to us that you have found our curriculum-aligned activities to be a vital part of your child’s learning. It fills us all with so much joy to know how well your daughter is doing. 
Keep up the great work at your end!
All the best, 
The EdPlace team

Rated 5 out of 5 stars

Made my daughter like working again an…

Made my daughter like working again an very useful

25 January 2023
EdPlace logo

Reply from EdPlace

This is fantastic! We’re so happy to hear of the progress your child is making with our activities. We’re here to help you every step of the way of your child’s learning journey. 
All the best, 
The EdPlace team

Rated 5 out of 5 stars

User friendly and a great resource

EdPlace is a great learning environment, suitable for all. Easy to navigate and user friendly. Perfect for home education or to support school learning.

27 January 2023
EdPlace logo

Reply from EdPlace

Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations. We aim to be the very best education partner for home educators, tutors and schools and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com
Keep up the amazing work!
The EdPlace team

Rated 4 out of 5 stars

My daughter Jasmine is doing well…

My daughter Jasmine is doing well settled in well been very helpfull she's concentrated well on work

20 January 2023
EdPlace logo

Reply from EdPlace

Hello Jackie,
It's so great to hear that your daughter is enjoying using EdPlace resources and we hope this continues. We're constantly working hard to improve our content to offer all our customers the best learning materials to support their needs.
Keep up the hard work at your end!
All the best,
The EdPlace team

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