eDirectory.com Reviews 

370
•
TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

We paid in full for the Enterprise plan and the "Expert Setup" on October 8th. As of right now, we still do not have a live website, and the communication throughout the onboarding process has b... See more

Rated 5 out of 5 stars

I have recently purchased the edirectory latest version. So far Purchase process was very nice. My account manager Daniel helped me in all ways over zoom call and with multiple mails also. He was nev... See more

Rated 5 out of 5 stars

Just signed up for the platform. Daniel has been super helpful explaining the platform and answering any and all questions. excited to get started!!! This platform has some amazing features. the abili... See more

Rated 5 out of 5 stars

As a potential client the eDirectory has a lot to offer, especially their demo site with the theme "City guide" was spot on for what I was looking. Additionally, once I got to talk with Daniel for a... See more

Company details

  1. Software Company
  2. also in
  3. Computer Accessories Store

Written by the company

eDirectory.com is the leading software platform for publishing powerful directory-driven websites with ease. In just a few clicks, a stunning, beautifully designed directory website can be online, ready to generate a recurring revenue stream for any business. eDirectory’s system includes a full set of advanced features including: Pre-Built Themes, Lead Generation, Payment Processing, SEO Center, Site Management, Blogging, Email Hosting / Notifications, Native Mobile Applications, In-Depth Reporting and more! Visit us https://www.edirectory.com !


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

370 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(370)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New Venture

I'm off on a new Venture with edirectory, even though I have no experience in building an online directory I do have an incredible amount of confidence that edirectory has given me with their amazing level of support. edirectory has given me the to tools to bring my vision to life building a new business in an industry I'm passionate about.

28 April 2022
Unprompted review
Rated 5 out of 5 stars

Great onboarding.

All of my questions and doubts were answered and cleared up. The detailed Demo plus support made the decision seamless.

28 April 2022
Unprompted review
Rated 5 out of 5 stars

Daniel was great!

Daniel was knowledgeable, patient to no end, and always willing to hear out our questions, and if he does not know the answer, always willing to check with the dev team We were really grateful to be working w him and eDirectory.

21 April 2022
Unprompted review
Rated 1 out of 5 stars

Great product, HORRIBLE SERVICE!!!

This company will pretend they are super professional and supportive but as soon as you need support, their true colors come out! The support team is a joke! They ignore your calls and take WEEKS to call or email you back when you leave a message. They have a great product, but if you are looking for a great product and great service, this is not the place to go! You will spend SO MUCH of your precious time waiting on these people. Save yourself the frustration now and go someplace else. BEWARE!!!

13 April 2022
Unprompted review
eDirectory.com logo

Reply from eDirectory.com

Hi Starkey, Emerson Travaglini here from the Marketing Team. Thank you for the chance to review your account. I'm glad to know that our billing team was able to help and we are happy that you have reactivated your service with us. If there's anything else we can do, we are available on our official support channels. Thank you!

Rated 5 out of 5 stars

Great service

Was looking for a directory and edirectory had a lot of features and good pricing. Daniel Storm was great and helpful and followed up well to set expectations.

2 January 2022
Unprompted review
Rated 5 out of 5 stars

Positive and professional experience

Positive and professional experience. Daniel spent time answering all our questions and provided straightforward and clear answers throughout the sign up process.

28 December 2021
Unprompted review
Rated 5 out of 5 stars

New Customer

I like they way staff take time to work with their customers, to ensure their understanding of the product they are about to purchase. I was scheduled for a 15 min call, that turned into a 45 minute call. I did not feel pressured to purchase or buy anything I did not need for my project, which is great for someone like me that is just starting and on a limited budget.

21 December 2021
Unprompted review
Rated 5 out of 5 stars

Great support! Great product!

Even before I bought the license I got a great support. All my questions were answered. There are a lot of material which helps with the beginning (FAQ, Support Center,...). The backend is really easy to navigate and to understand. Great choice!

24 November 2021
Unprompted review
Rated 5 out of 5 stars

Daniel was great!

Got all the answers I needed to move forward with my project. Daniel was patient and made me confident that I will get the support I need to build out my directory.

21 October 2021
Unprompted review
Rated 5 out of 5 stars

Customer Focused Company

I have greatly appreciated the dedicated time and knowledge of the eDirectory team. Also the quick response and being willing to answer any question I have. Daniel was very knowledgeable and explained clearly everything I needed to get started. They set you up for success. Looking forward to the future with them.

7 September 2021
Unprompted review
Rated 5 out of 5 stars

Just signed up for the platform

Just signed up for the platform. Daniel has been super helpful explaining the platform and answering any and all questions. excited to get started!!! This platform has some amazing features. the ability to offer our referral partners an opportunity to grow their business as well as the plug in's were the deciding factors for us

27 August 2021
Unprompted review
Rated 5 out of 5 stars

Weight Lifted

My team and I have been searching for the most effective way to connect our growing member base of over 58k across 37 states and 3 countries. We partnered with another tech company and the communication was less than satisfactory and no return on investment. Within 24 hours of reaching to eDirectory, we now have a 'one-stop-shop' for all of our needs and some we didn't know we needed. Still in the beginning stages, but has been a weight off of our shoulders.

13 August 2021
Unprompted review

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