eDirectory.com Reviews 

370
•
TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

We paid in full for the Enterprise plan and the "Expert Setup" on October 8th. As of right now, we still do not have a live website, and the communication throughout the onboarding process has b... See more

Rated 5 out of 5 stars

I have recently purchased the edirectory latest version. So far Purchase process was very nice. My account manager Daniel helped me in all ways over zoom call and with multiple mails also. He was nev... See more

Rated 5 out of 5 stars

Just signed up for the platform. Daniel has been super helpful explaining the platform and answering any and all questions. excited to get started!!! This platform has some amazing features. the abili... See more

Rated 5 out of 5 stars

As a potential client the eDirectory has a lot to offer, especially their demo site with the theme "City guide" was spot on for what I was looking. Additionally, once I got to talk with Daniel for a... See more

Company details

  1. Software Company
  2. also in
  3. Computer Accessories Store

Written by the company

eDirectory.com is the leading software platform for publishing powerful directory-driven websites with ease. In just a few clicks, a stunning, beautifully designed directory website can be online, ready to generate a recurring revenue stream for any business. eDirectory’s system includes a full set of advanced features including: Pre-Built Themes, Lead Generation, Payment Processing, SEO Center, Site Management, Blogging, Email Hosting / Notifications, Native Mobile Applications, In-Depth Reporting and more! Visit us https://www.edirectory.com !


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

370 reviews

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4.4

All reviews

(370)

8 reviews in the last 12 months

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Rated 3 out of 5 stars

Everything started to go wrong when we started customizing.

I did a lot of research and found that edirectory had the best platform for what we were looking for. Everything was going well until we did some customizations. Once we did that, it has been working on and off for months and months. It takes weeks to fix it each time and then it happens again and again with no real solution in sight. Operating an online company that isn't working properly effects revenue and reputation. They don't even seem to care or offer a permanent solution. At this point, I wouldn't recommend them.

10 August 2023
Unprompted review
eDirectory.com logo

Reply from eDirectory.com

Dear Jessi,
We deeply regret the challenges you encountered with our platform's customizations. Your feedback is invaluable, and we've taken decisive steps to rectify the issues and ensure a consistently reliable experience for your online business. We're committed to exceeding your expectations and we're extending our special attentions to your project as a gesture of goodwill.
We invite you to give us another chance and see the positive changes firsthand. Our dedicated team is here to provide seamless assistance.
Thank you for considering eDirectory once more. Your endorsement would mean a lot to us.
Best regards,
Ruth Cara
Arca Solutions Customization Team

Rated 5 out of 5 stars

Simply the best!

Not only is the product amazing, the customer service is outstanding! The tutorials are some of the best I've ever used. The staff is both knowledgeable and helpful with good morale.

8 August 2023
Unprompted review
Rated 5 out of 5 stars

A Game-Changer for My Business: eDirectory Review

eDirectory has truly transformed the way I run my business, and I couldn't be happier with the results. From its user-friendly interface to its powerful features, eDirectory has exceeded my expectations in every way possible.

First and foremost, the ease of use is unparalleled. Setting up my online directory was a breeze, thanks to the intuitive design and straightforward customization options. The platform guided me through the entire process, making it simple to create a professional and polished directory that perfectly aligns with my brand.

What truly sets eDirectory apart is its robust feature set. The range of tools available to manage listings, categorize content, and control user access is impressive. I love the flexibility it offers – I can easily showcase various types of listings, from businesses to events and everything in between. The ability to incorporate multimedia elements like images and videos adds an engaging touch that captures users' attention.

Another standout aspect is the seamless integration of e-commerce functionality. I was able to monetize my directory effortlessly by offering premium listings, featured placements, and advertising space to businesses looking to increase their visibility. The payment gateway integration was smooth and secure, providing a hassle-free experience for both my users and my revenue generation.

But it's not just about the technical features – the customer support from eDirectory has been outstanding. Whenever I had questions or needed assistance, their responsive and knowledgeable support team was there to guide me through any challenges. This level of customer care has made a significant difference in my experience as a user.

Furthermore, the platform's scalability has been a game-changer for my business. As my directory grows, eDirectory scales with it, ensuring that I can accommodate more listings, users, and features without any hiccups. This flexibility has given me the confidence to expand my directory and explore new opportunities without limitations.

In conclusion, eDirectory has proven to be an invaluable asset to my business. Its user-friendly interface, comprehensive feature set, exceptional customer support, and scalability make it the ultimate choice for anyone looking to create a top-tier online directory. I highly recommend eDirectory to entrepreneurs, businesses, and organizations seeking a powerful solution to streamline their online directory management.

Pros:
-Intuitive and user-friendly interface
-Versatile customization options
-Robust feature set for managing listings and user access
-Seamless e-commerce integration for monetization
-Outstanding customer support
-Scalable to accommodate growth

Cons:
-None to mention.

7 August 2023
Unprompted review
Rated 5 out of 5 stars

I am very impressed with the…

I am very impressed with the sophistication of this product. And thus far support has been very good. I have tried other directory software options but this is by far the most advanced. It seems they have thought of everything you need to build a successful directory business.

7 August 2023
Unprompted review
Rated 5 out of 5 stars

We have been looking for this platform for a long time

Leading up to the decision to go with eDirectory was a pleasure. Daniel always gave prompt and clear answers. Arrived at a flexible pricing model which works for us, and we are all set to make this platform the missing element our organisation has been looking for. Let the fun begin ;¬))

3 August 2023
Unprompted review
Rated 5 out of 5 stars

Software fit our needs perfectly

Software fit our needs perfectly. Fulfilled all our needs for a directory and came at an affordable price. The staff have also been very helpful and have already given over significant time to make sure that we're happy with the product.

31 July 2023
Unprompted review
Rated 5 out of 5 stars

Just signed up

Just signed up, daniel is really good and explains things clearly. I did alot of research and edirectory generally has alot more functions than other providers. Looking forward to getting going.

25 July 2023
Unprompted review
Rated 4 out of 5 stars

System Usage

The eDirectory system is straightforward and easy to use. This make it easier to launch website and applications in no time.

17 July 2023
Unprompted review
Rated 5 out of 5 stars

This Is Not for Everyone…

Daniel Storm was very helpful and gracious with all our questions, even before we were quite ready to buy. All of our questions were answered graciously and insightfully. We definitely don't want to recommend this company to our competitors in our niche, but we definitely recommend edirectory for everyone else looking to build an online directory! :-)

21 July 2023
Unprompted review
Rated 5 out of 5 stars

While there are many platform options for our needs, eDirectory's speedy communication and support is what made them stand out most against the rest

We work in an incredibly fast environment, and while we've been hard at work reviewing platforms for some time, our sales rep Daniel at eDirectory was always the fastest to respond back, provide what's needed, and send answers to all of our questions. Speedy communication is most important to us, and that's exactly what we've gotten so far with eDirectory - hence why the needle moved and we locked in with eDirectory today. Looking forward to leveraging eDirectory for our platform and presence needs.

28 March 2023
Unprompted review
Rated 5 out of 5 stars

A well-designed platform for your next city guide

As a potential client the eDirectory has a lot to offer, especially their demo site with the theme "City guide" was spot on for what I was looking. Additionally, once I got to talk with Daniel for about 30-mins i was able to further understand that the platform has items i was looking for. 1. The platform 2. the sales team (Daniel) made me choose between eDirectory and other platforms.
I especially like the Page Editor. Looks easy and I will definitely try some more and probably come back for further feedback
Thanks, Indrit

27 March 2023
Unprompted review
Rated 5 out of 5 stars

The absolute best online directory software solution

The people here are fantastic. The software solution is very intuitive and robust. The welcoming process very thorough. Overall, a very well put together operation. I am very grateful to be a customer. I can't imagine the time that it would have taken me to build something like this. Looking at it from an ROI perspective the value is unmatched and the quality of the experience A+.

4 March 2023
Unprompted review
Rated 5 out of 5 stars

Professional Team, Intuitive Site

eDirectory has all the necessary features such as classifieds, events, deals, banner ads, languages, maps and much more. The site is fully customizable with a very intuitive easy-to-use admin panel. The team is very professional and helpful and is easy to communicate with.

25 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazing or what!?

What i like about this company beside the amazing product is the service. Always avalaible, always on time. Thank you to all of you!

27 January 2023
Unprompted review

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