Edinburgh Airport Official Parking Reviews 

24,224
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 4,518 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally friendly staff members, smooth online booking steps, and efficient vehicle drop-off procedures that save valuable time before flights. Many reviewers also mention that the remarkably close proximity to the terminal makes arriving and leaving extremely convenient for families and travelers alike. However, some reviewers were not happy with the poor signage and confusing directions, which made finding the physical location and car collection areas somewhat challenging. A few other people also felt that the overall pricing was far too expensive for short stays, noting unexpected extra charges upon final exit.

What people talk about most

Location

Reviewers highlight ambiguous aspects of location, frequently praising the facility's proximity to the... See more

Service

Reviewers mention positive feedback about service, noting it is easy to use, efficient, and very convenient.... See more

Staff

Customers consistently report satisfaction with the staff, highlighting that team members are always... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting a smooth, efficient, and... See more

Price

Clients share ambiguous opinions on price, with many reviewers highlighting reasonable, competitive rates and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to find but slightly confusing as to which park to go into at first. Prices extortionate especially if you have not pre booked. Spaces tight for modern day cars but there were plenty spaces avail... See more

Rated 4 out of 5 stars

Parking was well signposted, and pre-arrival instructions were clear. There was plenty of spaces. Shuttle bus was regular. Improvement could be made to the Plane Parking area with flat/level footpa... See more

Rated 5 out of 5 stars

Smooth and effortless from beginning to end . Online booking simple and clear . No issues on day I arrived .Staff extremely helpful and on my return car was near by and drove out without any problems... See more

Rated 5 out of 5 stars

Straight forward entry to the parking area. Parking area is great size and well laid out to park easily and safely. Shuttle bus frequency is spot on and bus stops in the parking area are well position... See more


Company details

  1. Parking Lot
  2. Airline

Written by the company

Edinburgh Airport is where Scotland meets the world. Official Edinburgh Airport website - live flights & times, arrivals & departures, news & advice, and parking at Edinburgh Airport.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

24K reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(24,224)

4,336 reviews in the last 12 months

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Rated 4 out of 5 stars

Convenient with great staff

Convenient with great staff, my gripe is that this time the Jet2 baggage drop wasn’t on the web page when I booked and on return I don’t know how the person in the car parked on my near side was expected to get in the drivers door without hitting my car. Fortunately they weren’t there before me.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Great parking place

As always it was great and very close to the terminal very secure . I realise on my return I forgot to lock the car . Nothing missing 😊 . As a regular customer for airport parking highly recommend any car parks around airport

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Staff friendly, easy to use

Staff friendly, really easy to use. Only one downside is when leaving the carpark you are issued a paper receipt to get out the barriers. The receipt being made of paper and it been very wet and windy that day it blew away out my hand at the barrier. The lovely man on the help line though let us through in seconds but that was the only issue and it was so easily solved so no effect to my rating of 5 stars.

1 August 2026
Unprompted review
Rated 4 out of 5 stars

Pre book

Easy to find but slightly confusing as to which park to go into at first. Prices extortionate especially if you have not pre booked. Spaces tight for modern day cars but there were plenty spaces available. Ideal location for dropping off and picking up travellers.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

What can I say it's a first class…

What can I say it's a first class service from start to finish, if anything it could do with a option to change your arrival time if the airline changes there times. Staff on hand to help as well.But from that it's a brilliant service 👏

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Edinburgh Airport FastParking for Weegies

The system for handing over and then getting back your car is flawless and reassuring. For some reason the cost of FastPark valet parking is always competitive, and often less than the other unsupported parking facilities. The staff are friendly and efficient. It's great value for money.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

So quick and easy to use

So quick and easy to use. We arrived at the parking and straight away got on a bus. On return at 1am we waited less than 1 minute and were back in our car and on our way home in less than 10 mins. Perfect

3 August 2026
Unprompted review
Rated 2 out of 5 stars

Trying to get a refund

Came back from hols on 24th May at 2.30am..on returning to Fast track parking no car keys in locker. After hunting round building eventually found someone to help us to be told someone will bring your car down..approx 5 mins later car appeared. On exiting..1st barrier didnt lift..took ticket..2nd barrier put ticket in machine thinking they would lift...no luck...had to pay £10 to exit. By this time we were frazzled so paid it. Contacted company next day to be told sorry ANPR hadnt recognised your Reg so we will refund your £10.....10 wks later this is the reply i got to another email...we are experiencing an issue affecting the processing of refunds for payments made through some of the payment machines in our car parks. We are working closely with our payment provider to resolve this issue as quickly as possible..well I'm sorry Fast track but 10 wks is more than ample time for a refund, and I shouldn't have to instigate a refund thru my bank when its your fault. Very disappointing.

24 May 2026
Unprompted review

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