Edinburgh Airport Official Parking Reviews 

24,236
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 4,518 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally friendly staff members, smooth online booking steps, and efficient vehicle drop-off procedures that save valuable time before flights. Many reviewers also mention that the remarkably close proximity to the terminal makes arriving and leaving extremely convenient for families and travelers alike. However, some reviewers were not happy with the poor signage and confusing directions, which made finding the physical location and car collection areas somewhat challenging. A few other people also felt that the overall pricing was far too expensive for short stays, noting unexpected extra charges upon final exit.

What people talk about most

Location

Reviewers highlight ambiguous aspects of location, frequently praising the facility's proximity to the... See more

Service

Reviewers mention positive feedback about service, noting it is easy to use, efficient, and very convenient.... See more

Staff

Customers consistently report satisfaction with the staff, highlighting that team members are always... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting a smooth, efficient, and... See more

Price

Clients share ambiguous opinions on price, with many reviewers highlighting reasonable, competitive rates and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to find but slightly confusing as to which park to go into at first. Prices extortionate especially if you have not pre booked. Spaces tight for modern day cars but there were plenty spaces avail... See more

Rated 4 out of 5 stars

Parking was well signposted, and pre-arrival instructions were clear. There was plenty of spaces. Shuttle bus was regular. Improvement could be made to the Plane Parking area with flat/level footpa... See more

Rated 5 out of 5 stars

Smooth and effortless from beginning to end . Online booking simple and clear . No issues on day I arrived .Staff extremely helpful and on my return car was near by and drove out without any problems... See more

Rated 5 out of 5 stars

Straight forward entry to the parking area. Parking area is great size and well laid out to park easily and safely. Shuttle bus frequency is spot on and bus stops in the parking area are well position... See more


Company details

  1. Parking Lot
  2. Airline

Written by the company

Edinburgh Airport is where Scotland meets the world. Official Edinburgh Airport website - live flights & times, arrivals & departures, news & advice, and parking at Edinburgh Airport.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(24,236)

4,336 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mid Stay Parking

Mid stay car park was just a 5 minute walk from the terminal! Easy to find a space. Well sign-posted from the entrance to the airport. Would use again!

9 August 2026
Unprompted review
Rated 4 out of 5 stars

Frequent bus to and from plane parking

Frequent bus to and from plane parking. Good value. On the airport site.
I went to the wrong parking area at first, it can be confusing. Was assisted at barrier.
The car park was almost full.
You don't need to get a ticket as it recognises your reg at barrier.

2 August 2026
Unprompted review
Rated 1 out of 5 stars

Fly somewhere else. Anywhere else.

Swissport at Edinburgh Airport have had 2.5 (two and a half) hours to deliver our baggage to the correct terminal. My airpod shows the bags haven't moved for 1.5 hours. Although the problem is with Swissport, Edinburgh Airport accepted this excuse for a company as baggage handling agents. Edinburgh Airport is equally culpable for the shocking service.

10 August 2026
Unprompted review
Rated 4 out of 5 stars

Easily done

Easily done, been there a few times now. If we needed assistance it was not a problem. Definitely worth giving it a try.

8 August 2026
Unprompted review
Rated 1 out of 5 stars

Ripped off

Return flight from Catania was cancelled due to Mount Etna volcano erupting with volcanic ash cancelling all flights for a few days. We eventually managed to return 2 days later after very expensive & chaotic travel arrangements. When we returned I had to pay £50 extra which was sort of expected. But on final exit I had to pay yet another £10 to leave. No idea why. No-one was available on the exit intercom so I had no option but to pay. Also the Edinburgh airport parking website would not let me change my extended booking online despite the website advising this should be done. Next time I fly, which is frequent, I’ll go back to my old favourite SECURE AIRPARKS, despite the short transfer on the bus. Edinburgh Airport Direct Parking has lost me as a customer

9 August 2026
Unprompted review
Rated 5 out of 5 stars

Convenient car parking

This has been by far the easiest parking experience we’ve used . We did miss the turning to enter the car park but were excused at the barrier via the telecom . Car located easily on return .

31 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look