Edenmoor Reviews 

1,792
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 334 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and taste of the products, often finding them superior to supermarket options. Many appreciate the wide selection, including items difficult to source elsewhere. The packaging is frequently highlighted as superb, ensuring orders arrive in perfect condition, even in hot weather. However, some people experienced delivery delays, with products occasionally arriving partially or fully defrosted. A few reviewers also reported issues with customer service responsiveness, noting unanswered emails or calls, and sometimes receiving incorrect or missing items in their orders.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing the meat as delicious, tender, and... See more

Quality

Customers consistently note positive experiences with quality, frequently describing the meat as excellent,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the quick and... See more

Order

People report ambiguous experiences with order, with many customers praising the quick arrival, efficient... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers expressing satisfaction,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The parcel arrived on the date stated, perfectly packed with ice packs and bag. Thought the mince would have started to defrost in this heat but no, The chicken is delicious cooked very simple with ne... See more

Rated 5 out of 5 stars

Fast delivery, put meat straight into freezer. Lovely beef bone broth and pork/ parmasan cheese sausage rolls. Got a short rib and a free range chicken to try soon. Excellent quality will be ordering... See more

Rated 5 out of 5 stars

Excellent company with high ethical standards for their produce. If you eat meat you owe it to the animals to ensure they have had a good life and Edenmoor do this! Yes, it is more expensive but a sm... See more

Rated 5 out of 5 stars

So far so good. I've only used EDENMOOR twice, but the delivery was excellent with alloted days to choose your delivery and the meat is delicious! I want meat from farms not supermarkets, a good ch... See more


Company details

  1. Butcher Shop
  2. Farm Shop
  3. Fish Store
  4. Frozen Food Store
  5. Meat Products Supplier
  6. Meat Wholesaler

Written by the company

At Edenmoor, a multi award winning online butcher, we believe great meat starts with the way animals are raised. Working with a network of trusted British farmers who share our commitment to high welfare standards and traditional farming methods. From grass-fed beef and free-range pork to naturally reared chicken, we choose meat for its quality, flavour and provenance. We're passionate about connecting people with better meat that's been produced responsibly and with care. Every order is expertly prepared and delivered nationwide, giving you access to premium cuts and everyday favourites you can feel good about serving at home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,792)

332 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tastes amazing

Easy to order, delivered as expected, perfectly packaged and the most important part its all tastes amazing. Looking forward to my next order.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Pipers made my Christmas!

Pipers deliver again. In what is such a busy time of year, I had a last minute change to my order. The lady on the other end of the phone was fantastic, the order arrived on time and Pipers made my Christmas. The Turkey was the best we have ever had and don’t get me started on the pigs in blankets. Well done to the Pipers team

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Mouthwateringly good...

I've been using Piper's Farm for a couple of years now and really no other place compares. The produce is delicious, comes quickly and efficiently and packed well. I particularly love their chicken thighs and the Picanha steak is mouthwateringly good and great for feeding lots of people. You get great rewards for loyalty which I enjoy too :)

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Always had lovely meat from Pipers

Always had lovely meat from Pipers, and the duck breasts are amazing. Also excellent customer support when needed.

I do think there’s been some “shrinkflation” over the years with some of the meat portions - they seem to have gotten smaller recently, my lamb cut was 85g (about 3oz) and tiny, I need bigger portions to feel satisfied (works out expensive to use two portions), so do check the portion sizes when buying. It would be better to have the option to pay a bit more for a 4oz cut.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful tasting meat & a high quality service.…

I have bought 2 orders from Pipers farm, Christmas Turkey joint and more recently a Roast Beef joint. The quality and taste of the meat in both cases was superb and they tasted delicious. Both orders arrived on time and were very well packaged and arrived in top condition. Pipers farm provides a top end service.

16 January 2026
Unprompted review
Edenmoor logo

Reply from Edenmoor

Hi Dave,

Thank you so much for the kind words and also for the 5 star review!

I am very happy to hear that you've enjoyed your recent orders with us and that the service has matched the high standards we want our customers to hold us to.

We look forward to sharing plenty more delicious products with you.

Best Wishes,
James

Rated 5 out of 5 stars

The order from start to finish was…

The order from start to finish was fantastic, although one item could not be delivered we were told prior to delivery and a swift refund was received, packaging of the product was great, will definitely be ordering again.

15 January 2026
Unprompted review
Edenmoor logo

Reply from Edenmoor

Hi Jason,

Thank you so much for the kind words and 5 star review!

I'm really pleased to hear that you found everything to be enjoyable, as we do like to think that the whole experience from start to finish should be just as enjoyable as when you finally sit down at the table to enjoy our wonderful products.

Best Wishes,
James

Rated 5 out of 5 stars

Fabulous food with great principles

Fabulous food with great principles. I’ve used them many times, but we especially love the goose at Christmas and the wild game stew/pie packs.

22 December 2025
Unprompted review
Edenmoor logo

Reply from Edenmoor

Hi Michelle,

Thank you so much for the 5 star review!

We are incredibly happy that you've been enjoying the Goose along with the other products like the Wild Game Pie Mix. We look forward to sharing plenty more delicious meals with you.

Best Wishes,
James

Rated 5 out of 5 stars

What’s not to love about Pipers Farm

What’s not to love about Pipers Farm?
Fantastic range of Chicken and cuts of meat. I’ve been a customer for many years now.
A personal favourite of mine is the chicken wings and selection of different burgers.
Recently tried the Duck breast which is also fantastic

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Best meat you can buy

I can't eat meat or chicken from any other shops except Pipers Farm, the quality, service, packaging and delivery are all first class as for the taste of the meat, any kind of meat is so tasty, the taste of the goose this Xmas was excellent, my grand children loved it and Sora (8) made me laugh saying "it 's the best meat I ever had in my entire life" 😆😆. Highly recomended for a very healthy food. Thank you Pipers Farm for all your hard work and all the best.

25 December 2025
Unprompted review
Rated 3 out of 5 stars

Usually great service, sadly only 9/10 this time…

I'm a long time customer and big fan of Piper's Farm and normally have no complaints whatsoever. Unfortunately my last order on 2January (PFS470322) included a request for boneless chicken thighs and I received bone-in chicken thighs.

2 January 2026
Unprompted review
Edenmoor logo

Reply from Edenmoor

Hi Lynda,

Thank you for taking the time to leave a review and I am sorry to hear about the incorrect item in your delivery.

I can see that my colleague was in contact with you yesterday and I do hope that the goodwill discount code makes up the for the mistake.

Best Wishes,
James

Rated 5 out of 5 stars

Great food in a sea of poor quality

There is so much food on sale that is less than beneficial to our health that it can be difficult to find food that has been healthily raised, fed and cared for in its journey to us.
I tried Piper's Farm products after seeing one of their adverts and was very impressed with the food I ordered. Superb meats, excellent flavours, fine textures.... just what you want!
Delivery was quick and reasonably-priced and hte food arrived in good condition in their keep-cold packaging.
Overall I'm very happy with Piper's Farm products, and it's great to see them extending their range in recent times.
It's not the cheapest, but I firmly believe you get what you pay for... and if you have a petrol car for good performance, you wouldn't put diesel fuel in it!

15 November 2025
Unprompted review

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