Edenmoor Reviews 

1,779
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 332 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and delicious taste of the products, often noting their freshness and superior flavor compared to supermarket alternatives. Many appreciate the ethical sourcing and wide selection, with packaging frequently highlighted for being secure and keeping items in perfect condition. However, some customers experienced issues with delivery services, including delays and certain orders being incomplete or not delivered. A few other people also felt that customer service was sometimes unresponsive or unhelpful when problems arose, such as products arriving with unclear labeling or being frozen when fresh was anticipated.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality, taste, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the exceptional quality, taste, and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising fast, efficient, and reliable deliveries,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many customers expressing satisfaction... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I highly recommend Edenmoor! Their farm products are always fresh, of exceptional quality, and absolutely delicious. You can really taste the difference. Every order arrives on time, and the... See more

Rated 5 out of 5 stars

Fast delivery, put meat straight into freezer. Lovely beef bone broth and pork/ parmasan cheese sausage rolls. Got a short rib and a free range chicken to try soon. Excellent quality will be ordering... See more

Rated 5 out of 5 stars

So far so good. I've only used EDENMOOR twice, but the delivery was excellent with alloted days to choose your delivery and the meat is delicious! I want meat from farms not supermarkets, a good ch... See more

Rated 5 out of 5 stars

Clear, easy to navigate website, good selection of cuts of meat and at reasonable prices. It was delivered efficiently and on time by DPD and was well packed. I’ve frozen most of what was delivered bu... See more


Company details

  1. Butcher Shop
  2. Farm Shop
  3. Fish Store
  4. Frozen Food Store
  5. Meat Products Supplier
  6. Meat Wholesaler

Written by the company

At Edenmoor, a multi award winning online butcher, we believe great meat starts with the way animals are raised. Working with a network of trusted British farmers who share our commitment to high welfare standards and traditional farming methods. From grass-fed beef and free-range pork to naturally reared chicken, we choose meat for its quality, flavour and provenance. We're passionate about connecting people with better meat that's been produced responsibly and with care. Every order is expertly prepared and delivered nationwide, giving you access to premium cuts and everyday favourites you can feel good about serving at home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,779)

319 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Totally scam

Totally scam, send mainly bone as brisket.

26 June 2026
Unprompted review
Edenmoor logo

Reply from Edenmoor

Hi, we're sorry to hear you're disappointed with your order.

We have reached out to you via Trustpilot but are yet to receive a response as we do not recognise your order details.

We'd really like to look into this for you. If you could send us your order number and a photo of the brisket, our team will review it and make things right if something wasn't as it should have been.

Thank you for bringing this to our attention.

Best Wishes,
James

Rated 5 out of 5 stars

I would prefer to wait awhile before…

I would prefer to wait awhile before commenting on quality. Certainly, your chicken is excellent but I want to wait until I've had steak. ( Only me & a cat these days so I don't require large amounts.) What I would like to say is that your packaging is superb - you couldn't do any better ! Everything arrived in excellent condition.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Meats.

Fast delivery, put meat straight into freezer. Lovely beef bone broth and pork/ parmasan cheese sausage rolls. Got a short rib and a free range chicken to try soon. Excellent quality will be ordering again from them.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

As always everything arrived fresh and…

As always everything arrived fresh and well packed. The chicken was amazingly tasty.

22 June 2026
Unprompted review
Edenmoor logo

Reply from Edenmoor

Thank you for your lovely review!

We're delighted to hear that everything arrived fresh and well packed, and it's fantastic to know you enjoyed the chicken so much. We take great pride in the quality of our produce, so feedback like this really means a lot to the team.

Thank you for your continued support, and we look forward to supplying you again soon!

Best wishes,

Liz
Edenmoor

Rated 5 out of 5 stars

Excellent quality meat

Excellent quality meat. I ordered pork neck and a bavette steak. Both were excellent quality. Reasonably priced and quick delivery

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic! So good that I almost don’t want to share how great they are.

11 June 2026
Unprompted review
Edenmoor logo

Reply from Edenmoor

Thank you so much for your lovely review!

We’re really pleased to hear you’re enjoying everything so much — that’s exactly what we aim for. It means a lot that you’ve taken the time to share your feedback, even if you’re tempted to keep us your little secret!

We truly appreciate your support and look forward to looking after you again soon.

Best Wishes
Edenmoor (Formerly Pipers Farm)

Rated 5 out of 5 stars

Can’t fault them

Since I found out that basically all supermarket stocks meat from one supplier that slaughters animals in the most inhumane way possible, I’ve been looking for a company that does it differently. Turns out there are only about two in the entire UK and this is one of them. I’m pleased to report that the bacon I bought from them was absolutely delicious as well. It also arrived really quickly (within a day pretty much). I haven’t tried the sausages yet but I’m sure they’ll be equally delicious. I’ll be buying all of my meat from here from now on (and being vegetarian the rest of the time).

11 June 2026
Unprompted review
Edenmoor logo

Reply from Edenmoor

Thank you for taking the time to share such thoughtful feedback.

We’re really pleased to hear you enjoyed the bacon and that your order arrived quickly. It means a great deal to know you’re happy with both the quality of the produce and the service you received.

We take huge care in working with our farmers and suppliers, and your support for that approach is genuinely appreciated. We hope the sausages live up to expectations when you try them too.

We look forward to looking after you again whenever you need us.

All the best

Liz
Edenmoor

Rated 5 out of 5 stars

Very satisfied

Great service, reliable deliveries and good produce. Lovely meat (lamb neck fillet very good) and I order their 5 seed loaves in semi-bulk- we eat no other bread now!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Always great food

Always great food. The chicken burgers really are the best
Some of the pantry items are more expensive than you can get elsewhere

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Best grass fed beef

All of the meat we have had delivered has been amazing. The best is the short ribs! Will continue to order from them. Delivery is super quick and you are kept updated with times

10 June 2026
Unprompted review
Rated 5 out of 5 stars

We received our first well packed box…

We received our first well packed box recently. We have turned beef/lamb mince into kebab strips. After cooking there are no "grisly" bits , the taste is terrific and very moreish . So far the quality of meat is very good and tasty. Will definitely be making a further order next month.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Everything I purchased was really tasty…

Everything I purchased was really tasty and tender - that’s if I cooked it correctly. The only little problem I found was that the skin the sausages were in was a little tough - easy to cut with a steak knife - but they were nice. Especially the black pudding sausages

6 June 2026
Unprompted review
Rated 5 out of 5 stars

We have been using Edenmoor for nearly…

We have been using Edenmoor for nearly a decade, since it was Pipers Farm. Over the past 8 years, the quality of meat, fish and delivery service have consistently been high standards, meeting or exceeding our expectations.
We started with barbecue meat boxes, then tried almost every item available, and it’s been fascinating to see how the business is growing. Now, we have our favourites among meat, poultry, fish, and cupboard staples.
For me, particularly important is the delivery service, as we work full-time with children. It gives peace of mind to know exactly what I will receive for the family, with the option of next-day delivery. If I am hosting a party, I can select and order meats in advance to be delivered the day before the party, meaning my fridge stays uncluttered and I can forget about prep until it's time. Christmas deliveries are absolutely the best -so easy.
The only thing we don't get is pastry, as we are trying to bake our own from scratch.

1 June 2026
Unprompted review

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