This was the second time that we had popped into the shop, first time we spoke to a gentleman regarding the batteries for my mum‘s electric chair. He gave us some really good advice unfortunately it d... See more
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Father in law just had a pacemaker fitted. Called in for advise re a scooter. Carol listened to his condition and circumstances in which he would use one, including the local terrain. No hard sell tar... See more
Company replied
Took my mother in law to look at stairlifts and spoke to Paul,with great patience and knowledge he explained them to her and took into account her hearing and sight difficulties in advising her. Would... See more
Writing on behalf of my grandma Sheila as she doesn't have access to online. She said she went into the mansfield store and was greeted by Paul Wilson. He was very friendly and professional and helped... See more
Company replied
Company details
Written by the company
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Contact info
Market Place 23A, NG18 1HZ, Mansfield, England, United Kingdom
- 01623 700 248
4.9
Excellent
152 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Service with a smile
This was the second time that we had popped into the shop, first time we spoke to a gentleman regarding the batteries for my mum‘s electric chair. He gave us some really good advice unfortunately it didn’t work so we popped back in and spoke to a lady called Carol. Carol was so helpful. She told us all about the batteries using her battery putting that into our chair and then realising that there was nothing wrong with our batteries she also shown my dad how to use the Chair as he totally forgotten how to use it. He was so happy that he actually rode out of the shop. Carol was so helpful, she genuinely wanted to help .Thank you Carol
24 August 2026
Unprompted review
Took my mother in law to look at…
Took my mother in law to look at stairlifts and spoke to Paul,with great patience and knowledge he explained them to her and took into account her hearing and sight difficulties in advising her. Would definitely recommend.
21 August 2026
Unprompted review
Very helpful throughout the the process…
Very helpful throughout the the process of buying mobility scooter instructions well explained before test drive very please with whole visit Carol was the assistant
28 August 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Father in law just had a pacemaker…
Father in law just had a pacemaker fitted. Called in for advise re a scooter. Carol listened to his condition and circumstances in which he would use one, including the local terrain. No hard sell targeted at the highest price model or anything that was over specified and with plenty of options and insightful suggestions later he has purchased the ideal scooter for his needs. Superb price, superb sevice from Carol.
24 August 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.
Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.
Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
trouble with scooter
been having trouble with my wife's genie auto so pop in Eden mobility Mansfield and carol was very helpful and as got me a visit from Eden Mobil service she was a star well done carol
19 August 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.
Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.
Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Excellent service from Carol and Sophie
20 August 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.
Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.
Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Great customer service
Paul was super helpful in sorting my issue.
Thanks again
16 August 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for taking the time to leave such a wonderful review. Hearing about your positive experience means so much to all of us here at Eden Mobility. We are passionate about helping our customers maintain their independence and mobility, so it is incredibly rewarding to know that we have made a difference for you.
Your kind words are greatly appreciated and will be shared with the team. We work hard to provide the best possible service, and feedback like yours reminds us why we do what we do every day. It is always a pleasure to hear that our customers are happy with both the support they have received and the products we provide.
Thank you once again for your trust, support, and recommendation. Reviews like yours not only brighten our day but also help other people feel confident when choosing Eden Mobility. We are truly grateful for your feedback and look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Great experience
Writing on behalf of my grandma Sheila as she doesn't have access to online. She said she went into the mansfield store and was greeted by Paul Wilson. He was very friendly and professional and helped her with purchasing the right product. She said she would highly recommend.
11 August 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Another positive visit
Went into the Mansfield shop to try and get a couple of Glo and Go walking sticks. Product was available so visit was a sucess. As ever, Paul was really friendly and helpful. Thanks again for all your help.
14 August 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Very helpful and polite
29 July 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Reply from Eden Mobility - Mansfield
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Visited Mansfield branch
Visited Mansfield branch, looking for shower seat. Found Paul to be very helpful in assisting me to choose one suitable for my needs, at a very fair price. I was most impressed with this level of service
23 July 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
SUPERB & EXCELLENT SERVICE FROM PAUL WILSON AT MANSFIELD BRANCH
After poor health I was unsure what sort of mobility scooter I required as Id never had one in the past, so I popped in to the Eden Mobility shop in Mansfield with my wife about 2 years ago and was greeted by Paul Wilson who showed us each scooter and then before we decided, he walked round the market with me riding it, to make sure it was not only comfortable for me but also light enough for my wife to take apart and fit in our car boot. The scooter is excellent and last week I needed something so popped in to see Paul who is always helpful and friendly and polite and he able to send me away a very happy customer. Without Paul's help and support, I dont think id have bought and scooter and would have kept struggling but Paul's advice and business it has given me alot more inpendance and less falls on to rock hard pavements.
17 July 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Purchased a few more items today
Purchased a few more items today, great service and very reasonable prices. Highly recommend.
22 July 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Eden in mansfield…
Been to eden in Mansfield we was made welcome by Paul. He showed my mum fold up mobility scooters which would be suitable for her. Paul was very professional very caring
They have a variety of mobility to suit all and other disability products . It's best to see for yourself .
Thank you Paul for making us comfortable and welcome
17 July 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you for your review!
Your kind words mean a lot to all of us at Eden Mobility. We're delighted to hear about your positive experience, and we truly appreciate you taking the time to share your feedback. Thank you for choosing Eden Mobility – we look forward to supporting you again in the future.
Warm regards,
Eden Mobility
They had what we was looking for.
They had what we was looking for.
Excellent service by Paul Wilson
14 July 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
went to buy a new bag for back of my…
went to buy a new bag for back of my scooter paul wilson was very good with me and fitted my new bag on the back of my scooter for me they have always treated me with kindness so will deff go again
2 July 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
We met Paul.he is a lovely guy.very…
We met Paul.he is a lovely guy.very helpful and he's got a great sense of humour.he has arranged for us to get a viewing at home tomorrow and hopefully we will buy the scooter .I was impressed with the shop as well nice and clean and welcoming .Margaret wood
1 July 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
Sitting on a cloud again
I needed a replacement pressure relief cushion and visited Eden Mobility in Mansfield. I explained the situation to Paul Wilson in the shop. He explained all the variations of cushion available and their qualities. In the end I selected the cushion that, given his comprehensive explanation, I felt would be most suitable and so it has proved I now have my comfortable seat back again. I cannot thank him enough for his time and effort to help me with my purchase.
24 June 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility
Just writing review say how good and…
Just writing review say how good and welcoming Paul made me feel when coming to buy my 1st mobility scooter nothing was to much trouble he even let me a ride scooter out which made the experience even better and also Paul also as so much knowledge and seeing him also with other customers he gives them 100 per cent great service every time I’ve being into store fully recommend coming and buying from here
23 June 2026
Unprompted review
Reply from Eden Mobility - Mansfield
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
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