Ecrater Reviews 

1,661
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products received, often finding items to be as described and in excellent condition. Reviewers also frequently report positive experiences with delivery, noting quick shipping and items arriving promptly and undamaged. However, some people were dissatisfied with the overall website experience, describing it as unreliable or difficult to use. Many consumers also faced significant issues with customer contact, including unanswered inquiries and a lack of response. Additionally, a number of customers reported receiving products that were not as expected or damaged, and experienced delivery problems like items never arriving or long shipping delays.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and delivery, with some expressing... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers reporting fast shipping and... See more

Website

People report negative experiences with the website, with many considering it one of the worst for purchasing... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the condition of items received,... See more

Customer communications

Users describe negative interactions with contact, with many reporting difficulties reaching sellers or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

🌶️ CinnaMINT Natural Toothpaste (Fluoride-Free) ⭐️⭐️⭐️⭐️⭐️ — “Warm cinnamon freshness 🔥” If you’re into cinnamon, this one’s crazy good. It’s got that cozy, spicy thing going on but still feels... See more

Rated 5 out of 5 stars

My first experience using eCRATER: I ordered a Blu-ray box set from a third party seller. It was very rare and impossible to find elsewhere, so I proceeded with caution. I first contacted the seller a... See more

Rated 5 out of 5 stars

Great communication, Quick shipping, Amazing products. Worms doing great. (Got food) Anxious to plant these unique seeds in the spring. Also got Sourdough starter. I've been looking for that. Mad rive... See more

Rated 5 out of 5 stars

Excellent service with seller mikaavamovies thru Ecrater. I purchased 2 movies and was so pleased they were available and great quality. Wolf like me and United States VS Billi Holiday Planning to... See more


Company details

  1. Online Marketplace
  2. Media Company

Information provided by various external sources

free web store, free online marketplace, free ecommerce website builder, free online store


Contact info

3.0

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(1,661)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The page is a scam when I look at the…

The page is a scam when I look at the tracking number it says chargeback fraud customer
Lmao so I've defo been scammed for a dvd box set when I thought ibeas getting a bargin I've request a refund but so far been ignored do not use this site

11 October 2023
Unprompted review
Ecrater logo

Reply from Ecrater

The order was placed in 09-30-2023 21:42 PST. The buyer filed a chargeback less than 4 days after that on 10-04-2023 07:24:20 PST. As a result the merchant did not ship the order and labeled it as "chargeback fraud customer"

Rated 5 out of 5 stars

It's fantastic with amazing movies to…

It's fantastic with amazing movies to offer and I am happy and 100 percent satisfied with this seller and I hope to have more deals in the future with this great seller with great service and I 100 appreciate this seller and recommend moviemedia0001 to everyone thank you very much for everything

22 September 2023
Unprompted review
Rated 1 out of 5 stars

SCAM WEBSITE

SCAM WEBSITE! they were selling genuine office 2021 digital downloads. Never received it but they took my money. I tried contacting them. No response. Simple scam and fraud! DISGUSTING!

I have alerted PayPal who are now involved in this.

2 October 2023
Unprompted review
Ecrater logo

Reply from Ecrater

The merchant indicated that he delivered the product via email to you on 10-02-2023 14:19 PST

Rated 5 out of 5 stars

healing tea - you must try it!

the very best product was delivered on time and we couldn’t be happier. we plan to share the extraordinary healing properties of this tea with all our family and friends.

27 September 2023
Unprompted review
Rated 5 out of 5 stars

Dependable through time.

I have been buying from this seller for years. They have the best prices, fast shipping, and excellent customer service. I will continue to stay with them.

25 September 2023
Unprompted review
Rated 5 out of 5 stars

Quick response time

My computer autofilled the wrong address which I did not see until the order was complete. I messaged and Paperback Punk got right back to me and fixed my error. Will usu again!

30 August 2023
Unprompted review
Rated 5 out of 5 stars

I will buy from this seller again

I will buy from this seller again. The squirrel pecans are good quality and the squirrels love them. These are much better quality than the ones I have previously purchased from a different source. It is wonderful to have a source for pecans to feed these adorable and entertaining critters!

16 August 2023
Unprompted review
Rated 5 out of 5 stars

Telosma Cordata

I was searching for this plant every day on google. That one nursery which sells was out of stock. One day I found this ad but the plant was pending for someone. I msged the seller .. if they gave more in the future I would be like to buy. I got reply saying got few but very tiny.. said will take.. they came very well packed and healthy in this heat too. Thank You. Would buy more from this seller and strongly recommend.

20 July 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look