Eco Wood Rings Reviews 

78
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional craftsmanship and unique, beautiful products, often highlighting how special and meaningful their custom rings are. Many appreciate the freedom to personalize their rings with unique materials and designs, and frequently commend the staff for their excellent communication, professionalism, and helpfulness throughout the process. However, some customers noted that after a few years of constant wear, their rings experienced damage like chipping or outer layer wear. Despite this, reviewers were very satisfied with the company's repair service, which effectively restored their rings to original condition or offered suitable solutions.

What people talk about most

Product

Customers had positive experiences with product, often describing them as high-quality, unique, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the incredible quality and brilliant... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From our 1st discussion we knew what we wanted including whiskey barrel oak and a solitaire diamond as this had sentimental value and eco rings made this possible. We also have matching wedding rings... See more

Company replied

Rated 5 out of 5 stars

From the very first communication, Steve was so helpful and made us feel so confident about what the process would be and what to expect. We wanted matching wedding rings made with very personal m... See more

Company replied

Rated 5 out of 5 stars

Masters of their craft! Created a gorgeous wooden wedding ring for our engagement with an inlay of shells we collected from a special place to us. After 5 years of daily wear (and lack of regul... See more

Company replied

Rated 5 out of 5 stars

My partner Thom proposed on Christmas Day with a gorgeously crafted ring that fit perfectly. He spoke very highly of the care, professionalism, and communication from the team at Eco Wood Rings. I can... See more

Company replied


Company details

  1. Jewelry Designer
  2. Gift Shop
  3. Jewellery Manufacturer
  4. Wedding Planner

Written by the company

Eco Wood Rings specialise in ethical engagement rings and bespoke wedding rings - from recycled gold engagement rings and handmade platinum wedding rings with wood inlays, to wooden rings with sand and mineral inlays. Their unique engagement rings and handmade wedding rings can be personalised further by including materials with special meaning to you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

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4.9

All reviews

(78)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful wedding rings

Wonderful wedding rings! We bought our wedding rings in 2022 and just loved them. We got bespoke one and received great recommendations along the way to make sure we got the best product! This year my husband s ring got damaged and thanks to the warranty Steve and Charlotte took care of it in two weeks! The process was smooth and we are so grateful! We highly highly recommend

10 October 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Thank you very much, Laetitia! It was our pleasure to help with this and we hope that you will both enjoy many happy decades of wear now - Team EWR 🌿

Rated 5 out of 5 stars

Amazing experience. We love our rings!

Eco Wood Rings is a wonderful company and it was truly a pleasure to work with them. I found them through instagram and in so happy I did. They have great communication and really gave us peace of mind when we were in the process of searching for rings. We desired a little custom work with our rings and they were so accommodating. The rings were made then delivered to the U.S. with no hassle and in a very reasonable timeframe. We love our rings and I can’t recommend them enough.

13 July 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Corbin, thank you very much for taking the time to write such a great review of our small business! We are delighted you're both so happy with the end result and that you enjoyed working with us to create such beauties. Best wishes from the Team at EWR 🌿

Rated 5 out of 5 stars

Amazing custom designed wedding rings.

Found them through their social media accounts.

They have been beyond words spectacular. The communication, emails and personal touch in every stage not only filled me with confidence but put my mind at ease when it came to designing our rings for our special day.

The quality, craftsmanship and final finish to our rings flawed us.

If you want an amazing ring to mark any special occasion then eco wood rings is the place to go.

They are fantastic.

19 July 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Wow, Tim! That’s brightened our day no end! Thank you so much for such a glowing review. It was our pleasure working with you. Huge congratulations to you both.
Team EWR 🌿

Rated 5 out of 5 stars

Genuine Excellence!

I had a custom wedding band commissioned, and I'm very happy with the results!

From the initial consultation through to delivery, it's been a straightforward and rewarding process.

Steve and Charlotte are readily available, transparent, and communicate really well through the entire process.

The finished product is excellent and completely matches my expectations.

I'd thoroughly recommend Eco Wood Rings.

12 September 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Seeing this review pop up in our inbox was such a wonderful way to end the day today, thank you! It's genuinely an honour to work with such wonderful customers and to be able to help you realise your dream designs.
We're delighted you're so happy. Mission accomplished. Team EWR 🌿

Rated 5 out of 5 stars

What a wonderful service

What a wonderful service. The communication was excellent and one can tell that great care and attention goes into the crafting of these rings. I'm very, very pleased with mine. Thank you!

29 August 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Thank you very much for your wonderful review just now, Simon. It has warmed our hearts and it is so wonderful to know that our services are so well received and that your Eco Wood Ring is something which you will treasure forever! Team EWR 🌿

Rated 5 out of 5 stars

Wonderful service

Wonderful service, from a video consult to help us design our wedding rings, to clear and consistent communication when refinishing mine

28 June 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Thank you very much for your kind review highlighting different areas of our business. We're very happy you are so pleased with the services we are able to provide! All the best from Team EWR 🌿

Rated 5 out of 5 stars

Absolutely amazing service and…

Absolutely amazing service and beautiful, well-crafted rings. We can’t recommend them enough!

We had our rings for our weddings three years ago and have just had them reconditioned. Amazing!

15 August 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

We really do love to end the week with a brilliant review! Thank you, Jade! It was lovely to see your beautiful rings again and to apply some TLC and have them looking just as magnificent as they did 3 years ago! Everyone's wonderful reviews mean so much to our small business. Thanks again, Team EWR 🌿

Rated 5 out of 5 stars

Beautiful ring

Beautiful ring - just what I wanted, and great customer service.

14 July 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Thank you very much, Matthew! It was our pleasure creating such a personal and meaningful ring for you, filled with materials which represent so much. Congratulations to you both from the Team 🌿

Rated 5 out of 5 stars

Beautiful rings

Beautiful rings, and good service.
My ring is 6 years old now and still looking great.
My wife's ring got some damage, but the team have repaired it and it looks bran new again.

7 August 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Thank you very much, Bob! It was lovely to be able to restore this beautiful ring back to its original glory and we are delighted you're so pleased with the final result. Thank you for taking the time to review us... It's so appreciated - Team EWR 🌿

Rated 5 out of 5 stars

Lovely ring

Lovely ring, exactly what we were looking for. Great customer service and kept us updated throughout the whole process. Would recommend.

31 July 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Thank you so much for a fab review! We really appreciate each and every one and it makes what we do feel all the more rewarding when we hear such positive feedback! Thanks again, Team EWR 🌿

Rated 5 out of 5 stars

Eco Wood Rings

Eco Wood Rings , found by not looking as an advert appeared for them and I am so grateful.
Fantastic, friendly service , great communication and the rings are absolutely stunning.
When the order was placed it was to a tight timescale and nothing was too much trouble.
So happy with rings and made out amazing day even more special

4 May 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Thank you Sarah, what a wonderful review! We're very pleased an advert introduced us and we absolutely loved creating your rings and including the brilliant engravings too! Congratulations to you both, Team EWR 🌿

Rated 5 out of 5 stars

Incredible craftmanship and customer…

Incredible craftmanship and customer service. Eco Wood Rings were amazing from start to finish. They were true experts in designing and creating exactly what we wanted without having a full picture in our heads. Steve took the time to meet with us online to understand what we wanted and helped come up with the perfect design. The final rings are breathtaking and will be treasured. We can't compliment them enough!

19 July 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Thank you both so much for taking the time to write such lovely words about your beautiful rings and our little business! We're truly touched. We wish you the very best for your big day. Best wishes from Team EWR 🌿

Rated 5 out of 5 stars

Beautiful ring and amazing experience

I bought an engagement ring recently and it is an absolute work of art. I was delighted to be able to provide the wood for myself (I used oak) and Steve was great in helping me piece together the rest of the design with speedy responses and lots of pictures of past work. The ring is beautiful and the overall buying experience was excellent. I couldn't recommend the EWR team highly enough and I'm already chatting to them about making our wedding rings too!

21 June 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Thank you so much for your brilliant review! We’re delighted you’re both so pleased and we’re honoured and very excited to be helping with your wedding rings too! Team EWR 🌿

Rated 5 out of 5 stars

Japanese Mizunara Oak & Rose Gold

Earlier this year Eco Wood Rings made my husband a beautiful Japanese Mizunara Oak and Rose gold ring, I loved it……… And just like that he’s just presented me with a matching one. Stunning work. Thank you both.

10 July 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

It was our absolute pleasure to be able to create a second, (equally beautiful), ring for you. We’re absolutely delighted that you’re so pleased!
Thanks so much for taking the time to write this, it means the world. Team EWR 🌿

Rated 5 out of 5 stars

My partner and I love our rings

My partner and I love our rings. Mine is a predesigned ring and we customised the design for my partner's ring. Both turned out great. Steve was very helpful and accomodating when I was emailing him regarding ring design.

Charlotte's handwritten note with the ring delivery was a lovely touch.

Half a year later, the rings are still in great condition and I expect they will stay beautiful for a very long time.

1 January 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Thank you so much for this great review! What a fabulous end to the week here at EWR! We're always delighted to hear that customers are so happy,,, especially two at the same time! Thanks again for taking time to share the love! Team EWR 🌿

Rated 5 out of 5 stars

Stellar customer service and an amazing bespoke ring

I can't recommend Eco Wood Rings enough. Their customer service and communication was excellent. I wanted a bespoke ring but didn't have a fully clear idea in mind yet of exactly what I wanted for that. Figuring that out was a very long process, but one that they were very happy to help me with. They were incredibly patient, kind, transparant, helpful, and knowledgeable. They always answered all the questions I had very clearly, were quick to respond, incredibly nice, and just all around seem like lovely people. At some point, I couldn't figure out what ring size I was (living abroad in a country that uses different ring sizes). In the end, I sent a dummy ring over so that they could use that for sizing the bespoke ring. However, I had accidentally sent the ring to a wrong postal code, which meant it ended up somewhere in Bath but not at Eco Wood Rings... I was incredibly stressed out and sent them an e-mail quite late in the evening, around half past 10, and very quickly got an e-mail back to see my dummy ring had made it to them safe and sound and they just wanted to reassure me right away instead of contacting me in the morning. They really care about their customers and it shows.

Apart from their excellent customer service, the bespoke ring they made for me also turned amazing. It's exactly what I wanted and how they said it would be!

7 June 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Receiving wonderful reviews like yours is just the best feeling and is genuinely so appreciated - Thank you!

It was our pleasure working with you and we’re so happy that our ‘above and beyond’ approach (that we’re extremely proud of) was so well received!

Our very best wishes, Team EWR 🌿

Rated 5 out of 5 stars

Speed of reply to questions quick

Speed of reply to questions quick, the only suggestion would be more detail on the website, whether the metals are polished, or not, and on the final order / invoice, which wood etc, as it is difficult to order matching rings independently. The rings themselves are beautiful, thank you.

7 May 2024
Eco Wood Rings logo

Reply from Eco Wood Rings

Thank you for your five-star review Nadia and for your feedback too. We're delighted you're so happy with your beautiful rings and hope you'll both enjoy wearing them, always. Team EWR 🌿

Rated 5 out of 5 stars

Beautiful and unique

A beautiful, unique engagement ring followed by two equally lovely wedding bands! The team at Eco Wood Rings have been a delight to liaise with and I happily recommend them and their wonderful products.

7 June 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Thank you so much Fiona, what a lovely way to end our week! It's been our absolute pleasure working with you both and we're delighted that you are now very proud owners of THREE beautiful Eco Wood Rings between you! Congratulations to you both, Team EWR 🌿

Rated 5 out of 5 stars

It was a great experience and great product

It was a great experience and the product is high quality. I'm satisfied with how quickly they replied to my emails and the website is very easy to navigate.

12 March 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Thank you, Seif, for taking the time to write a lovely review of our business. We're very happy that you had such a great experience and that you're so pleased with your beautiful ring. It's also wonderful to see feedback about our website! Thank you.
Team EWR 🌿

Rated 5 out of 5 stars

Beautiful wedding rings

These guys have made us the most beautiful wedding rings. We had loads of input in the design process and all communication has been wonderful! The rings arrived quickly and were beautifully packaged!
So nice to know we are supporting a local and sustainable business while getting a beautiful ring to wear!

17 May 2024
Unprompted review
Eco Wood Rings logo

Reply from Eco Wood Rings

Thank you so much, Ella! We're absolutely delighted to read that you are both so thrilled with your rings. We loved working with you and wish you both great happiness together. Best wishes from the Team 🌿

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