I bought fizz eco toilet cleaners as i want a chemical free alternative. Unfortunately, they don't work at all and the marketing is misleading. They certainly don't fizz up or even clean. A bit of eco... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Always keen to buy eco products. However, won't be using this company again. 19th June: Ordered one box of compostable dog poop bags. £4.99. Realised too late that postage was £4.49, so effectively pa... See more
I have been looking for solutions to laundry plastic consumption for some time and made the move from refillable laundry liquid to Ecovibe. So far, I'm very impressed with the cleaning power of the s... See more
Company replied
I can't actually remember how I stumbled upon EcoVibe but I am SO pleased that I did! I have been using unscented laundry sheets for years but decided to switch to EcoVibe. The sheets dissolve compl... See more
Company details
Information provided by various external sources
At EcoVibe, we believe the fight against plastic starts at home. That’s why we’re committed to helping you replace plastic essentials with eco-friendly alternatives. Take a small step today towards a greener future with EcoVibe. Together, we can make a real difference.
Contact info
United Kingdom
- hello@ecovibe.co.uk
- www.ecovibe.co.uk
3.2
Average
619 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I cannot rate my purchase as not…
I cannot rate my purchase as not received yet.
10 December 2021
Unprompted review
I was disapointed that your paper…
I was disapointed that your paper christmas decorations were held together with velcro strips ( made of plastic).
8 December 2021
Unprompted review
Reply from EcoVibe
Hello Mr Fletcher,
Thank you for taking the time to write this reviews and letting us know that your experience didn't match your expectations. I have passed it onto our Product Team to look into it. We really do appreciate your support and I hope that this goes at least someway towards reassuring you that we're working on the issues you've raised. I will get in touch shortly.
Thank you once again for your feedback and I hope you'll visit us again in the future.
Kind regards
Marika
I love this shop
I have only used 1 toilet bomb, so far and smells gorgeous. I have put all my solutions in to the bottles and stuck the labels on ,so makes its easier to know what to use for the job. I have washed my floor the floor cleaning solution. Its foams up and smells fresh. I've still to try the other solutions. I am impressed so far.
6 December 2021
Unprompted review
Reply from EcoVibe
Hello Cheryl,
Thank you so much for your feedback. We're really glad you are satisfied with our products. I passed your feedback onto our Product Team. Thank you for your feedback and support.
Kind regards and have a lovely day
Marika
Absolutely fabulous
Absolutely fabulous. Super easy to set up regular deliveries through the mail. My laundry cupboard is not cluttered with a big bottle. I haven’t run out. And best of all no more mega plastic pots to wish cycle!!!
30 November 2021
Unprompted review
Reply from EcoVibe
Hello Kirsty,
Thank you so much for your feedback. We're really glad you are satisfied with our products. I passed your feedback onto our Product Team and Warehouse.Thank you for your feedback and support.
Kind regards and have a lovely day
Marika
Reply from EcoVibe
Hello Michelle,
Thank you so much for your feedback. We're really glad you are satisfied with our products. I passed your feedback onto our Product Team. Thank you for your feedback and support.
Kind regards and have a lovely day
Marika
Wonderful to deal with
Very nice website and such lovely products- so green.
26 November 2021
Unprompted review
Reply from EcoVibe
Hello Tony,
Thank you so much for your feedback. We're really glad you are satisfied with our products. I passed your feedback onto our Product Team. Thank you for your feedback and support.
Kind regards and have a lovely day
Marika
Ecoegg is cracking Used the ecoegg in a few washes at…
Used the ecoegg in a few washes at various temperatures, impressed with cleaning, glad I've changed to this
26 November 2021
Unprompted review
Great service
Great service, was really happy with most of the products I bought but one or two I wasn't so I emailed and they were fantastic about it. I will definitely buy again from Ecovibe, they are doing great things and we all need to get behind it.
20 November 2021
Unprompted review
Reply from EcoVibe
Hello Ava,
Thank you so much for your feedback. We're really glad you are satisfied with our products and customer service. I passed your feedback onto our Product Team. Thank you for your feedback and support.
Kind regards and have a lovely day
Marika
Eye make-up remover pads - fab
Really enjoying using the Eco eye make-up remover pads - they wash really well in warm water, ready to use the next day. Just wish I'd started using them sooner.
19 November 2021
Unprompted review
Reply from EcoVibe
Hello Margaret,
Thank you so much for your feedback. We're really glad you are satisfied with make up remover pads. I passed your feedback onto our Product Team. Thank you for your feedback and support.
Kind regards and have a lovely day
Marika
Goods ok, packing not good at
Although i am happy with the things I ordered they were not packed securely. I was lucky to get all of the items as they could easily have fallen out. I have complained about this directly.
19 November 2021
Unprompted review
Reply from EcoVibe
Hello Jo,
Thank you for taking the time to write this reviews and letting us know that your experience didn't match your expectations with the new packaging. I have raised this issue with our Warehouse to look into it. We really do appreciate your support and I hope that this goes at least someway towards reassuring you that we're working on the issues you've raised.
Thank you once again for your feedback and I hope you'll visit us again in the future.
Kind regards
Marika
The products are generally excellent
The products are generally excellent, the only complaint is that the scourer sheds it fibres. But this is a small issue and the products do function very well. Big relief not to be throwing away so much plastic. Great work.
17 November 2021
Unprompted review
Reply from EcoVibe
Hello Nick,
Thank you so much for your feedback. We're really glad you are satisfied with our products and regarding the issue with the scourer sheets I will pass it onto our Product Team to look into it. Thank you for your feedback and support.
Kind regards and have a lovely day
Marika
Great little sponges for the kitchen!
The sponge is good but have not used the scourers yet so cannot comment.
17 November 2021
Unprompted review
Reply from EcoVibe
Hello,
Thank you so much for your feedback. We're really glad you are satisfied with sponges. I passed your feedback onto our Product Team. Thank you for your feedback and support.
Kind regards and have a lovely day
Marika
Huge carbon footprint just got a little smaller. I can confirm that Marika at Ecovibe handled my concerns with great care and consideration. Royal Mail delivered today.
Unfortunately I haven't had a chance to use the products I ordered over 4 weeks ago. Although I selected Standard Delivery to avoid losing the order through Hermes, their warehouse sent it through Hermes anyway. After multiple emails with customer support, I was assured a new parcel would be sent through post or a different courier. Well, today I received yet another message from Hermes letting me know that they'd received my parcel but could not deliver it. Aside from my frustration that Ecovibe doesn't have real options for delivery, it cannot be very eco friendly to continue using a courier that wastes fuel driving around the countryside unable to deliver parcels. I can't imagine the carbon footprint.
16 November 2021
Unprompted review
Excellent product
14 November 2021
Unprompted review
Reply from EcoVibe
Hello,
Thank you so much for your feedback. We're really glad you are satisfied with our products. I passed your feedback onto our Product Team. Thank you for your feedback and support.
Kind regards and have a lovely day
Excellent service
Excellent service. Products are for Christmas presents so havent tried them but feel they are of good quality.
13 November 2021
Unprompted review
Reply from EcoVibe
Hello Kathleen,
Thank you so much for your feedback. We're really glad you are satisfied with our products. I passed your feedback onto our Product Team. Thank you for your feedback and support.
Kind regards and have a lovely day
Marika
Excellent range of products
Excellent range of products. Arrived promptly. Is a present so no product feedback yet. Good ethics.
13 November 2021
Unprompted review
Reply from EcoVibe
Hello Virginia,
Thank you so much for your feedback. We're really glad you are satisfied with our products. I passed your feedback onto our Product Team. Thank you for your feedback and support.
Kind regards and have a lovely day
Marika
So I’m trying the Eco egg with as…
So I’m trying the Eco egg which as around 70 washes before needing refill! l’ve done three machine washes and I’m happy at the moment with the product! Gentle fragrance clean washing!! Lovely!! Try it for yourself! I’m sure you’ll agree ☺️
12 November 2021
Unprompted review
Reply from EcoVibe
Hello Michael,
Thank you so much for your feedback. We're really glad you are satisfied with our products. I passed your feedback onto our Product Team. Thank you for your feedback and support.
Kind regards and have a lovely day
Marika
Really delighted with the performance…
Really delighted with the performance of the laundry strips.
I’m definitely a convert
8 November 2021
Unprompted review
Reply from EcoVibe
Hello Sharon,
Thank you so much for your feedback. We're really glad you are satisfied with our products. I passed your feedback onto our Product Team. Thank you for your feedback and support.
Kind regards and have a lovely day
Marika
Whilst I have no problem with Ecovibe
Whilst I have no problem with Ecovibe, I am not impressed with their caddy food waste bags. I searched for some time to find bags that don't leak every time you fill them up and thought I had found them. Sadly, they aren't any better than any of the others that don't claim to be leak proof. Wish I hadn't bought four rolls of them now! The only ones I have found that don't leak, are only available in Wales from a local council. Can't get hold of them. So now I've gone back to using two at a time to cut down the leakage, but even then they all do it. Quite disappointing, but the company is a good one.
4 November 2021
Unprompted review
Reply from EcoVibe
Hello Patrick,
Thank you for taking the time to write this reviews and letting us know that your experience didn't match your expectations. I have passed it onto our Product Team to look into it. We really do appreciate your support and I hope that this goes at least someway towards reassuring you that we're working on the issues you've raised.
Thank you once again for your feedback and I hope you'll visit us again in the future.
Kind regards
Marika
Trying to change one item a month away…
Trying to change one item a month away from plastic. EcoVibe. Ames it easier with their wide range of eco friendly products and great service
4 November 2021
Unprompted review
Reply from EcoVibe
Hello Pat,
Thank you so much for your feedback. We're really glad you are satisfied with our products. I passed your feedback onto our Product Team. Thank you for your feedback and support.
Kind regards and have a lovely day
Marika
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.