Eco Renewables Group Reviews 137

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the knowledgeable, professional, and polite staff. Many people found the pricing to be very reasonable and competitive, offering great value for money. The user experience, from initial inquiry to installation, is frequently described as smooth, efficient, and hassle-free. However, some customers also noted issues with product functionality shortly after installation, such as a Zappi charger stopping working or batteries not charging as expected. A few other people also felt that communication regarding remediation works was disorganized, leading to delays and a lack of resolution for defective equipment. There were also isolated concerns about the installation process and adherence to initial recommendations.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and... See more

Staff

People report positive experiences with staff. Customers consistently praise the team's professionalism,... See more

Product

Customers had ambiguous experiences with the product. Many reviewers found the solar panels and equipment to... See more

Price

Reviewers highlight positive aspects of price, consistently praising the competitive pricing and great value... See more

User experience

Customers consistently note positive experiences with the overall user experience. Many reviewers describe... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Installation excellent. The squad of guys did a super neat job of fitting panels and hiding cables. Despite biting cold and rain they fitted 22 panels, battery and inverter in 2 days.. just as they sa... See more

Company replied

Rated 5 out of 5 stars

Had great experience with Chris and team. The deal was decided in less than 10 mins of conversation as it was among one of the best I had received. There were nuances surfaced later at the time of ins... See more

Company replied

Rated 5 out of 5 stars

Particularly impressed with the initial costing process. Everything was quick and easy to understand. Pricing seemed very reasonable and installation took place very quickly. All queries were handl... See more

Rated 5 out of 5 stars

From start to finish, the team were absolutely superb. They installed 22x 510W Aiko panels, 2 Tesla Powerwall 3s, and a Zappi charger — all at a really competitive price and with great attenti... See more

Company replied


Company details

  1. Solar Energy Company

Written by the company

We are an MCS Certified installer of solar PV and battery storage solutions to the U.K. As a company, we pride ourselves on offering the best products, service, workmanship, all at the best prices! As well as being MCS certified, we are registered with RECC to offer consumers peace of mind that all installations and service adhere to the highest standards. For any enquiries, please contact via phone or email below: info@ecorenewablesgroup.co.uk 0800 069 8025 Many thanks, ERG team


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

137 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great service

Very quick response to my initial call, batteries ordered and fitted within a couple of weeks. One or two teething troubles quickly sorted, everything now working perfectly, many thanks Eco Renewables.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a system installed by eco…

I had a system installed by eco renewables over 2 years ago. The system was installed by the team who worked cleanly and politely throughput the entire process. For the past 2 years it has worked flawlessly. I recently needed to do some work in the roof, contacted them and they were more than happy to help. Big shout out to laura who at installation and during the recent ask a as superb.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Exceptional service

Exactly what you need!

I can't recommend Eco Renewables highly enough from start to finish, the experience was seamless and stress-free.

I spoke extensively with Carly, who was absolutely brilliant. She adapted my setup multiple times as I kept changing my mind after speaking to other companies she was so patient, understanding and never made me feel bad for changing things around.

I chose them based on a personal recommendation, their fantastic reviews and the fact they hold all the correct accreditations and every expectation I had was more than met. A huge plus point for me was that payment was only due on completion, which gave me complete peace of mind from the start.

Communication throughout the whole process was excellent and I always knew exactly what was happening and when. The installation was completed quickly, and the workmanship was neat, tidy and professional.

What really set them apart though? There was zero sales pressure. They didn't try to push particular brands or make unnecessary recommendations instead they gave me honest, expert advice and were completely reassuring every step of the way. That's such a rare thing to find these days!

They really deliver on their promises without no empty talk or "BS" and they always get back to you promptly. Their pricing is also extremely competitive, offering great value for money.

As someone who was really anxious about making this decision, I now have 100% confidence that I chose the right company. Thank you so much for a wonderful experience I couldn't be happier!

5 stars - well deserved!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Top job

Had my solar panels installed around year ago, and so far so good. The team done a good job installing it, very tidy job. Sales member Cary was very professional and helpful.
Thank you.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Eco…

I had a great experience with Eco Renewable Group from start to finish. Everything was exceptionally smooth, from the initial survey right through to the installation.

I did a lot of research beforehand, and choosing Eco Renewable Group turned out to be the right decision. They offered a really solid solar panel system at a competitive price, and the whole process felt well-organised and hassle-free.

The team was professional, efficient, and easy to deal with throughout, and Chris was amazing—really helpful and made the whole experience even better.

I’d definitely recommend them to anyone considering going solar.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Ecorenewables are a great company to…

Ecorenewables are a great company to deal with. Our solar panels and equipment have been brilliant and needed little intervention since it was installed. Recently there has been an issue but a call to the company for advice resulted in support the day after. Superb service, very well informed, put you at ease immediately. Delighted to be dealing with this super local company!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

These guys installed my solar and…

These guys installed my solar and battery system in March 2020, literally the day before lock-down. They were well priced and efficient then and we've been very happy for the last 6 years.
Over the last couple of months we've had a couple of issues with our batteries, so today I gave them a call and was quickly called back by one of their engineers, who spent time on the phone helping me resolve the issue and helping me to understand how to use the inverter better and care for my batteries. All without charge.
They were kind and patient over the phone, which after 6 years made me very happy to have been their customer and gives me a good feeling for the future care of my system.
When I decide to upgrade in a few years, I'll strongly consider going back to these guys to do the installation.
Thank you again!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Solar Company

I’ve used Eco Renewables Group before for a previous property, where they installed solar panels and a battery system, and I had a great experience. So when I needed a system again, they were my first call.
I spoke to Carly, who remembered me straight away, and her enthusiasm and passion for her work are just as strong as ever. She was informative, helpful, and genuinely kind throughout the whole process.
Communication was excellent from start to finish, and she really made the experience feel easy and stress-free. The entire process was smooth, and the installation was completed to a very high standard.
I wouldn’t hesitate to recommend Eco Renewables Group—an absolutely brilliant company.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Very glad that Dave called me to quote…

Very glad that Dave called me to quote on solar panels and battery system back in January 2026. I had over a dozen quotes and calls and emails from other solar pv companies and Eco Renewables came in at #1 on my list on price per kwh and proposal for ROI. No extremely long sales talks and complicated steps, no pushy calls trying to get to sign straight away or the deals off. No patronising manner like some I had received. I have had solar panels before, and the process with Eco Renewables was simpler than before even though the system was more complex. The survey was quick and the installation was very quick and now the app shows that I made a good decision. Just waiting for my MCS certificate but the DNO check came back quickly. Am very happy with the tidy up and the upgrades. Highly appreciated. ECO Renewables is my recommendation for great service for self sustainable energy products.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Eco renewables.

Always found everybody polite and helpful to get best system. The fitters were very able and got on with the job. Very good would recommend .

17 April 2026
Unprompted review
Eco Renewables Group logo

Reply from Eco Renewables Group

Thanks Barrie!

Glad to hear that you were pleased with your install. We will pass on your feedback to our install team.

Many thanks

The ERG team

Rated 1 out of 5 stars

Had an inverter and batteries fitted…

Had an inverter and batteries fitted several years ago,
Now had problems with the inverter and batteries email several weeks ago ,told engineer would call still waiting ,emailed again and was told someone would call me no phone call weeks later ,all I wanted was advise but couldn't be bothered to phone me ,bombarded with phone calls when I asked for a quote several years back .now had a solar engineer out who has found that a cable was joined with insulation tape when installed
As nobody has touched this install
Since it was put in terrible service only interested is selling

18 April 2026
Unprompted review
Eco Renewables Group logo

Reply from Eco Renewables Group

Hi,

We are really sorry to read this, however we cannot find any record of your enquiry or previous contact with us.

We take feedback like this seriously, but it is important to note we have not received emails or calls relating to this issue. We have also noticed similar reviews left across other solar companies, which suggests there may be some confusion.

We would genuinely like to help and get to the bottom of this. Please contact me directly so I can investigate properly and resolve things for you.

chris.sycamore@ecorenewablesgroup.co.uk
07539 561 602

Many thanks,
Chris

Rated 5 out of 5 stars

Can’t recommend them enough exceptional….

Don’t hesitate to compare different solar quotes and share specifications—Eco Renewable are more than willing to match or beat competitive offers.

I found Carly to be exceptionally knowledgeable, helpful, and genuinely dedicated throughout my solar journey. Her support made a real difference, and I was impressed by how smooth the entire process was. From placing the order to finalising the system specification, the installation itself was completed within a few days.

The installation team were professional, polite, and clearly hardworking—everything was carried out efficiently and to a high standard.

Since the system went live, my electricity bill has dropped to just 57p per day, which speaks for itself.

A big thank you to everyone at Eco Renewable, and especially to Carly—you made the whole experience straightforward and genuinely enjoyable.

2 April 2026
Unprompted review
Eco Renewables Group logo

Reply from Eco Renewables Group

Thanks for your kind words Andrew!

We will pass on your appreciation to Carly and the installation team and make sure that they get the credit that they deserve.

Its great to hear that you are already seeing the benefits of your system and hopefully even more so as the summer sun approaches!

The Eco team

Rated 5 out of 5 stars

Roof Replacement and Solar Panel/Battery Storage Installation

I highly recommend Eco Renewables for any large-scale home energy project. They managed my full roof replacement and solar/battery installation with total professionalism. Not only was the craftsmanship top-notch, but the team’s communication and respect for my property made the whole process seamless and stress-free. A five-star experience from a very considerate team.
A special thank you goes to Andy of Heyes Roofing; his expertise and attention to detail during the roof replacement was exceptional.

15 April 2026
Unprompted review
Eco Renewables Group logo

Reply from Eco Renewables Group

Hi Adrian, Thanks for this feedback.

We are so pleased to hear that the craftsmanship of your install was to our expected high standard and that the whole process went smoothly. We will ensure that this praise is passed on to the relevant people and thank you again for your kind words.

Many thanks

The ERG team

Rated 5 out of 5 stars

Additional Panels on the garage

Additional Panels on the garage - great team and installation - all as before and connected to Powerwall 3 on separate string to ensure both panel bank work perfectly - Eco Renewableare highly recommended

11 April 2026
Unprompted review
Eco Renewables Group logo

Reply from Eco Renewables Group

Hi Elliot,

Thank you very much for the recommendation!

Its great to hear that all is functioning as it should and hopefully you will begin to see the rewards building up very soon.

Many thanks

The ERG team

Rated 5 out of 5 stars

5-Star Experience with Eco Renewables Group, Highly Recommended

I recently had a full solar and battery system installed by Eco Renewables Group, including a Sigenergy system with 13 solar panels, a 6kW inverter, and a 9kW battery.

From start to finish, the experience was excellent. The installation was actually completed ahead of schedule and within the expected timeframe. There was a slight delay due to very strong winds on one of the days, but this was clearly for safety reasons, which I fully appreciated. The only minor delay was the removal of the scaffolding, but Chris was extremely supportive throughout and made sure everything was followed up quickly after a couple of calls.

Chris was in constant contact and always very responsive, handling all my questions and requests promptly. I originally had doubts about the Sigenergy system after reading mixed reviews from another company, but Chris took the time to explain everything clearly and convinced me to go ahead with Eco Renewables Group, and I honestly couldn’t be happier with that decision.

The system itself is fantastic. The app is brilliant, especially for someone like me who enjoys data and statistics. I find myself checking it constantly like a kid, watching all the live performance data.

There was a small issue during the first week after installation, but Chris personally came out within 24 hours and resolved it immediately. Since then, everything has worked perfectly.

Overall, a 5-star experience. I would definitely recommend Eco Renewables Group and the Sigenergy system to anyone considering solar and battery storage.

10 April 2026
Unprompted review
Eco Renewables Group logo

Reply from Eco Renewables Group

Hi Ivan,

It was a pleasure to help you through the process and its great to see people enjoying their systems!

Any queries or questions you may have in the future please don't hesitate to get in touch.

Many thanks

The ERG team

Rated 5 out of 5 stars

Had my system in for 3 years now

Had my system in for 3 years now. At the time, the install was easy and Chris and the team were a delight to deal with. Over the years I’ve had to ring Chris a few times — sometimes even just for a bit of advice — and he’s always been helpful.
Chris has just been out to sort a fault, which we think was caused by a different electrician disturbing one of the sensors. I called Chris yesterday and he was out the following afternoon. Yet again, great service. Thanks, Chris.

8 April 2026
Unprompted review
Eco Renewables Group logo

Reply from Eco Renewables Group

Hi Peter, Its great to hear that we can still be of service even after a few years! We are always at the end of the phone for any advice or questions you may have.

Many thanks

The Eco Team

Rated 5 out of 5 stars

Tesla batteries and solar panels

From initial enquiry to the completed job, nothing was too much trouble.
Whilst the initial quotation was very competitive I was always very confident that the job would be done well, I wasn't disappointed.
Very tidy workers and the reassurance that they will be there if ever needed in the future.
I would definitely recommend them.

30 March 2026
Unprompted review
Eco Renewables Group logo

Reply from Eco Renewables Group

Hi Michael, Thank you for the feedback. Im so pleased that all went well with the install and that you would recommend to a friend.

Be sure to get in touch with any issues or just a bit of advice.

The ERG Team

Rated 3 out of 5 stars

Currently feeling let down by Eco…

Currently feeling let down by Eco Renewables, I purchased and had fitted 1 week ago 15 solar panels, a Tesla powerwall 3 and also a Tesla Gateway. On Monday my electric tripped and the Gateway never kicked in. For roughly 1 hour I had no electric at all. In all fairness Eco Renewables where fast to tell me what to do and help me get a temporary fix so that I have electric again. Unfortunately since Monday I’m now having 100% of my electric supplied from the grid costing me money and 0% electric from my solar panels, battery or gateway. I just paid £11995 for a system that currently doesn’t work. I was informed someone will come round this week which now hasn’t happened and have been told that I have to wait till Tuesday next week. I was going to purchase through them an electric car charger but now contemplating going through another company as I am very disappointed that I spent all that money for a system that currently doesn’t work. Also scaffolding is still up, despite asking twice for it to be removed. Also during fitting the solar panels, at least one of the workmen was smoking and just throwing his cigarette butts on my driveway. This I also find unacceptable!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Smooth Installation

Particularly impressed with the initial costing process. Everything was quick and easy to understand.
Pricing seemed very reasonable and installation took place very quickly.
All queries were handled promptly including a small issue with a damaged tile.
All of the tradesmen involved were polite and tidy.

18 March 2026
Unprompted review

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