Ecohome Insulation Reviews 

1,315
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its effectiveness in insulation, making spaces noticeably warmer and more comfortable, and highlight its ease of use. People consistently commend the efficient ordering process and the quick, reliable delivery service, often arriving next day. Many reviewers appreciate the knowledgeable and friendly staff, noting their helpfulness and excellent communication. However, some customers also noted issues with delivery, including parcels dropped at the wrong address, delays, or receiving incomplete orders. A few people mentioned late deliveries, uncommunicated separate packages, or rude drivers.

What people talk about most

Product

Customers consistently note positive experiences with product, often highlighting its excellent quality, ease... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and prompt delivery,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the product system itself is excellent and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the... See more

Service

Customers had positive experiences with service, often describing it as excellent, professional, and highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived next day within 24 hours well packaged. I found the 10m x 1.5m difficult to work with to begin with probably because of my age, I've got a 5x4m summerhouse so need a bit of help with the ceili... See more

Rated 5 out of 5 stars

Brilliant product was a bit dubious as to weather the roof insulation would make our conservatory warmer. Can confirm it works we can now have our conservatory door open between living room and conse... See more

Rated 5 out of 5 stars

I had a bit of a scare when the delivery company dropped my EcoHome Insulation parcel off at the wrong house. I reached out to EcoHome immediately, and I was honestly blown away when their customer... See more

Rated 5 out of 5 stars

Amazing Company to deal with, staff were knowledgeable plus very friendly Product was excellent GREAT! QUALITY ! LOFT INSULATION at at a very decent price product was as described I highly recomme... See more


Company details

  1. Insulation Materials Store

Written by the company

Leading distributor of reflective multifoil insulation products. All insulation products manufactured in the UK. Free next working day delivery nationwide. Find informative how-to guides and videos for all applications on our website. Ecohome Insulation supply top brands such as EcoQuilt Expert, EcoTec FloorFoam, YBS SuperQuilt, YBS BreatherQuilt, EcoLoft Non-Itch alongside the EcoTec and EcoPro range.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,315)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These guys are amazing

These guys are amazing, always to hand for help, or advice. always have a great experience with ecohome insulation. quick delivery and the best customer experience so thank you

15 December 2025
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. All items Fantastic. Only bad side was DPD delivery late. I lost a full weekend on a busy schedule due to this appalling company. Not the fault of ecohome though just shocking from DPD

27 November 2025
Rated 4 out of 5 stars

Late delivery

One delivery received but half missing. Apparently missing items went to the wrong depot but were delivered the following day.

8 December 2025
Rated 5 out of 5 stars

Great Product!

Easy ordering, picked the delivery day. The product arrived on time. It was easy to install and you could feel the difference immediate on your feet. The tape that comes with it is good. I'm no expert and laid this in a conservatory in an hour, the tape I cut into smaller pieces so I could handle it better.
Great product! Will definitely order and use again. Thank you!

24 November 2025
Rated 5 out of 5 stars

Excellent service and workmanship

Excellent service, clean workmanship and really friendly guys. They worked hard, long hours to get finished and left the house as clean as they could. Would highly recommend and use again

9 December 2024
Unprompted review
Rated 4 out of 5 stars

Added postage

I didn't realise that postage was added at the end. Apart from that it was a quick and easy transaction. The parcel arrived quickly and in good condition.

30 November 2025
Rated 5 out of 5 stars

Well priced product

Easy ordering system, good price and speedy delivery. Well packaged on arrival. Product looks good, have not yet put in place, but looks suitable for the job of covering concreted floor.

21 November 2025
Rated 1 out of 5 stars

The delivery process was a nightmare

The delivery process was a nightmare, involving lots of my time whilst site work was held up.
I had to go to the delivery company depot and pick up the load because of the failure to deliver.
The delivery company was obstructive and ultimately rude and inconsiderate.

28 November 2025
Rated 5 out of 5 stars

Warm conservatory

Relative easy way to insulate your conservatory, a bit fiddly at times and definitely a two person job when fitting the cladding, bit apart for that works well!

14 November 2025

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