Ecohome Insulation Reviews 

1,313
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting its effectiveness in insulation for various spaces like conservatories and summerhouses, and its ease of use. The ordering process is frequently highlighted as simple and efficient, with many appreciating the helpful and knowledgeable staff who assist with selections and order processing. Reviewers also commend the prompt and reliable delivery service, often receiving their orders quickly and well-packaged. However, some customers experienced issues with delivery companies, including parcels being dropped at wrong addresses or significant delays. A few people also mentioned receiving incomplete orders or needing more detailed installation instructions for complex setups.

What people talk about most

Product

Customers consistently note positive experiences with product, often highlighting its excellent quality, ease... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and prompt delivery,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the product system itself is excellent and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the... See more

Service

Customers had positive experiences with service, often describing it as excellent, professional, and highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived next day within 24 hours well packaged. I found the 10m x 1.5m difficult to work with to begin with probably because of my age, I've got a 5x4m summerhouse so need a bit of help with the ceili... See more

Rated 5 out of 5 stars

Brilliant product was a bit dubious as to weather the roof insulation would make our conservatory warmer. Can confirm it works we can now have our conservatory door open between living room and conse... See more

Rated 5 out of 5 stars

I had a bit of a scare when the delivery company dropped my EcoHome Insulation parcel off at the wrong house. I reached out to EcoHome immediately, and I was honestly blown away when their customer... See more

Rated 5 out of 5 stars

Amazing Company to deal with, staff were knowledgeable plus very friendly Product was excellent GREAT! QUALITY ! LOFT INSULATION at at a very decent price product was as described I highly recomme... See more


Company details

  1. Insulation Materials Store

Written by the company

Leading distributor of reflective multifoil insulation products. All insulation products manufactured in the UK. Free next working day delivery nationwide. Find informative how-to guides and videos for all applications on our website. Ecohome Insulation supply top brands such as EcoQuilt Expert, EcoTec FloorFoam, YBS SuperQuilt, YBS BreatherQuilt, EcoLoft Non-Itch alongside the EcoTec and EcoPro range.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(1,313)

151 reviews in the last 12 months

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Rated 4 out of 5 stars

Great sales platform

Great sales platform which allows users to establish their size and quantity requirements easily.
Rapid delivery backed up with very good customer communication and support particularly from Joss. Installation is almost complete and has made a significant difference improving both the conservatory appearance and insulation characteristics.

22 February 2026
Ecohome Insulation logo

Reply from Ecohome Insulation

Thank you for your review, Gary. I’m really pleased to hear that you’re happy with the delivery, service, and the product supplied. It’s just a shame it didn’t quite make it to a 5-star review! 🙂

Rated 3 out of 5 stars

Insulation wasn't delivered on the requested day

The Insulation wasn't delivered the day requested (Friday), we received notification it would be delivered the following Monday but it turned up on Saturday morning - luckily somebody was in.

23 February 2026
Ecohome Insulation logo

Reply from Ecohome Insulation

Hi Tony, sorry to hear this wasnt delivered on your requested date. Unfortunately, despite our couriers being usually very reliable, sometimes run into an issue which slightly delays the parcel. Hope the installation of the Container Insulation Kit has gone smoothly and if you have any questions, please feel free to get in touch.

Rated 5 out of 5 stars

Safe and easy to work with in limited space

This is the first time we have used non itch PET insulation. It was very easy to tear to size (and remained straight) and does not irritate skin; we laid four layers, built the platform on loft legs and a 'coffin' round the hatch. It will be covered with breather membrane to keep it pristine. We were particularly interested in the fact that rats do not like this product as it can't be made into a nest. We had to completely clear and clean the attic and secure the openings with mesh lath, we are optimistic that we have cracked the problem. Ecohome delivered 10 packs to our door on a pallet which we ferried 3/4 at a time in the car to the job. We will order again as we have another cold loft to sort

18 February 2026
Ecohome Insulation logo

Reply from Ecohome Insulation

Hi Carol,

Thank you so much for your review! I’m glad to hear you found the EcoLoft Non-Itch Insulation easy to work with. 😊

Feel free to get in touch whenever you’re ready to re-order.

Rated 5 out of 5 stars

Delivered to Northern Ireland

It was great to be able to get this product in northern Ireland I had been trying for months with UK suppliers they were not delivering to NI
The company was very helpful when I spoke to them on the phone and the product was delivered in good time and well packaged

17 February 2026
Rated 5 out of 5 stars

Excellent insulation

Excellent insulation, just a shame the next working day delivery didn’t happen but that was nothing to do with Ecohome.

I had a question and on calling the person I spoke to was extremely knowledgeable and helpful.

Highly recommended this company.

20 February 2026
Rated 5 out of 5 stars

Great communication and very…

Great communication and very informative
Delivery to Ireland took a little longer but
Everything was delivered in perfect condition!
Definitely will use again and recommend!

12 February 2026
Rated 5 out of 5 stars

Easy to use and install

Much easier product to use that fibreglass or similar, will fit into any space. Can feel the difference it makes already in relation to heat retention in our dormer bedrooms.

16 February 2026
Rated 5 out of 5 stars

I'm not great at DIY

I'm not great at DIY, but insulating the ceiling of my conservatory couldn't have been easier. Clear instructions and all the materials I needed were delivered on time.
We have now reclaimed this room from the elements. Thank you.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Eco Insulation

Emailed me and let me know there was going to be an issue we delivery,
when we were out of postal delivery services for next day delivery.Got the delivery company to drop it for me when they said they couldn’t leave it in a safe place for us as we wouldn’t be in on delivery day when it was due. It was left in a safe place from the delivery company M&H carriers,
thanks to the driver who went above and beyond to make sure we got it in a dry and safe state and secured in our shed rather than just leaving around the back of our house. 👏
Also the insulation is easy to lay and use.
No itching with it. Big bonus.

18 January 2026
Rated 5 out of 5 stars

Fantastic customer service

I had a bit of a scare when the delivery company dropped my EcoHome Insulation parcel off at the wrong house. I reached out to EcoHome immediately, and I was honestly blown away when their customer service team got back to me on a Saturday.

They were incredibly reassuring and promised that the issue would be resolved first thing Monday morning. As it turned out, my neighbor was kind enough to bring the parcel over the very next day, but the peace of mind EcoHome provided was top-notch. It’s rare to find a company that stays that responsive over the weekend!

27 January 2026

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