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Eclipse Travel Reviews 

1,079
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally well-organised itineraries, perfectly situated accommodations, and seamless airport transfers that make complex international travel entirely stress-free. Travelers continually mention the knowledgeable and genuinely helpful staff who provide expert guidance, carefully handling every small detail from start to finish. However, some people mentioned issues with specific aspects of their journey, such as poorly structured itineraries or unexpected challenges with certain local tour guides. A few reviewers also noted occasional difficulties regarding early scheduling details or requiring clearer guidance provided during major international trips.

What people talk about most

Holidays

Reviewers highlight positive aspects of holidays, noting that complex multi-destination trips and cruises to... See more

Staff

Users describe positive interactions with staff, highlighting that team members are consistently helpful,... See more

Service

Clients share positive opinions on service, noting that travel consultants and local agents provide... See more

Location

Customers had positive experiences with location and appreciated the great accommodation spots and seamless... See more

Booking process

Reviewers mention positive feedback about booking_process, describing the system as smooth, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Eclipse Travel team ensured everything ran smoothly - flights, accommodation and tours. This meant we could focus on enjoying the wildlife, landscapes and cultures of the countries we visited. Wo... See more

Rated 5 out of 5 stars

Eclipse Travel curated a well-organised tour across three countries in southern africa. The local agents provided seamless connections throughout. All we had to do was turn up and enjoy the animals -... See more

Rated 5 out of 5 stars

Our agent Meike gives first class service from start to finish. Meike was great at the start, giving us many options to consider for our South American trip. Then after we booked Meike kept us infor... See more

Company replied

Rated 5 out of 5 stars

Blake at Eclipse was brilliant. He organised everything for my very first International trip keeping within my budget. I travelled solo to Antarctica, my #1 bucket list destination, a daunting prosp... See more

Company replied


Company details

  1. #10 of 23 best companies in Travel Agency
  2. #4 of 5 best companies in Cruise Agency
  3. #1 of 1 best companies in Cultural Tours Provider
  4. #6 of 11 best companies in Tour Operator

About Eclipse Travel

Written by the company

At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Latin America. As one of Australia’s leading travel experts, we’re passionate about delivering seamless, personalised adventures that reflect each traveller’s unique interests, dates, and budget.

Our team of seasoned travel professionals brings firsthand knowledge and deep expertise to every itinerary, ensuring exceptional value and unforgettable experiences. Whether it’s a wildlife-focused safari, a small ship expedition cruise, a romantic honeymoon, or a multigenerational family holiday, we design journeys that inspire wonder and foster meaningful connections with nature and culture.

We’re proud to champion responsible tourism, working with trusted local operators and promoting sustainable practices that protect the environments and communities we visit.

Let Eclipse Travel be your trusted companion in discovering the world’s most captivating corners. Are you ready for an adventure of a lifetime?

ECLIPSE TRAVEL

Written by the company

Australia’s leading tailormade travel experts
At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Central and South America. We aim to inspire and facilitate incredible journeys that cater to our clients' unique interests, travel dates, and budgets, all while promoting responsible tourism and a deep appreciation for the world's most stunning and unique environments. From wildlife-focused adventures to small ship expedition cruises, honeymoons to multigenerational family holidays, we pride ourselves on crafting personalised trips that capture the essence of each locale, providing unforgettable memories and exceptional value for money.
Our People
At Eclipse Travel, we love travel – and we think it shows in the way we run our company. Our travel specialists are endlessly enthusiastic, and have intimate, first-hand knowledge of the destinations we offer from years spent travelling to and living in those destinations. We pride ourselves on the first class, personal service you’ll receive from the moment you contact us until you touch down again, home from the trip of your lifetime. Everyone on our team will work hard to impress you, so that if you ever feel the urge to take off on another adventure, you’ll come back to us – or even recommend us to your friends and family!
Our Product
We’ve sourced the leading products and the best local operators to ensure your adventure is pure enjoyment, free of hassles. Our specialties include experience-filled adventures, safaris, small ship cruising, honeymoons, family trips, world-class treks, and luxury travel. We regularly revisit our regions to discover new offerings and perform quality checks on our trusted products. Whether you’re dreaming of exploring Antarctica, the Arctic, Africa, or Central and South America, simply let us know where you want to go, and we’ll take care of the rest!

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,079)

165 reviews in the last 12 months

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Rated 5 out of 5 stars

Do ir, do it, do it!

We have just returned from 4+ weeks in South America with some of the most amazing memories.
The support and guidance provided by Matt and Ally from the initial enquiry, to the planning of the trip was second to none.
All of the hotels were in prime locations, the guides were knowledgeable and friendly, and the whole trip was stress free which allowed us to fully immerse in the experience.
We will thoroughly recommend Eclipse Travel to all of our friends and family and will definitely be in touch if we decide another South American adventure is on the cards.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

They make it easy

They make it easy . Very helpful suggestions and great expertise. The tour guides they recommended were , friendly, knew all the best places to eat and had great tricks for skipping queues at tourist spots.

14 October 2025
Rated 4 out of 5 stars

South America trip was spectacular

Our south America trip was spectacular. We traveled to Peru, Ecuador, Brazil & Argentina. Blake from Eclipse Travel did a great job with our itinerary. The guides were first rate, with the exception of our Galapagos guide & the Galaxy cruise boat. Both were substandard & would not recommend them. The Amazon, Galapagos, Iguassu falls, Machu Pichu really had that wow factor. This is the third trip Eclipse Travel has arranged for us & it won't be the last, we could not recommend them highly enough. Many thanks to Blake & the team at Eclipse Travel.

10 October 2025
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Reply from Eclipse Travel

Thanks so much for your continued support, Martin! We're thrilled you had a spectacular trip and truly appreciate your feedback - we'll be sure to pass it on to Blake and the team.

Rated 5 out of 5 stars

Matt and Ally were great organising our…

Matt and Ally were great organising our trip to the Galapagos. Matt gave us options of the different boats and we chose The Monserrat. We had an exceptional guide in Javier and the trip was a dream come true. Thank you

9 October 2025
Unprompted review
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Reply from Eclipse Travel

Thank you for your lovely review, Tracey! Glad to hear you had a wonderful time.

Rated 5 out of 5 stars

Absolutely fantastic Peruvian adventure

Lara designed a fantastic holiday in Peru for us. Everything went exactly as planned and we had an amazing time. The companies and hotels used by Eclipse were excellent, particularly the wonderful guides who were very knowledgeable and experienced as well as being genuinely lovely people to spend time with. We loved every minute and highly recommend Eclipse Travel.

16 September 2025
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Reply from Eclipse Travel

Thanks Jo and Matt! We are delighted to hear you had an amazing time in Peru!

Rated 5 out of 5 stars

The tour was exceptional

The tour was exceptional. Accommodation, flight, transfers and the gorilla trek. Highly recommend booking with Eclipse Travel!

27 September 2025
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Reply from Eclipse Travel

Thank you for your recommendation, and so glad you had a fantastic trip!

Rated 3 out of 5 stars

Amazing animals but exhausting and expensive

Our group of 5 friends (in our 60’s) had a great time but ultimately decided we were glad to get on the plane home and wouldn’t do it again. We had problems with luggage as our plane bookings went from Sydney to Arusha and we were staying in Johannesburg overnight - it took 1 1/2 hours to get our bags at the airport. Flights from Australia to Johannesburg need to be separate from flights within Africa. On another flight Precision Air left some bags behind as they had paying freight loaded instead. We weren’t advised they had done this and just stood waiting at carousel, eventually went to office and were advised our bags would arrive the next day. Stone town in Zanzibar was great- fantastic mix of architecture and cultures. The Royal resort in Zanzibar told us there was a problem with our room, sent us to another resort nearby. Lovely resort but rooms were considerably cheaper. Food was either poor or extremely slow. When we checked trip advisor saw this had happened before.
Whilst on safari in the Serengeti, visited a Maasai village. Our group was broken up, leaving one female alone with a male Maasai guide. We were whisked off before we realised what was going on. We felt pressure to buy trinkets and were hugely ripped off. We laughed about it at the time but felt it was poor. Had no real desire to visit the village anyway as we knew it was all for the tourists. We should have said we didn’t want to go.
We visited Victoria Falls - magnificent but our guide gave us some information but was clearly uninterested and walked briskly ahead of us.
Tipping info given by Eclipse was vastly underestimated. Virtually everyday there were more tips, sometimes 4 lots, more than we expected. This meant we needed more cash than expected. Over 3 weeks I think tips came to more than $1000 Aus. Don’t know if this is average or not. Definitely not what we expected.
Our safari driver/guide with Hakims tours was exceptional. Safe, considerate and extremely knowledgeable. We were in the 4x4 safari truck from 8:00 til 16:00 - 17:00 each day with about an hour picnic lunch. Great for animal viewing but very tiring. On safari the tent lodges were great experiences with excellent fresh food. The resorts with magnificent grounds had some meals which were quite poor quality.

1 September 2025
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Reply from Eclipse Travel

Hi Helen,
Thank you for taking the time to share your experience. We’re glad to hear you enjoyed the wildlife and had some standout moments, especially with your safari guide. We understand that combining multiple regions across Africa can make for a very ambitious itinerary, and while it offers incredible diversity, it can also come with logistical challenges. Your feedback on flights, tipping expectations, and accommodation experiences is very much appreciated and will help us refine how we prepare and support our travellers. We’re always looking to improve and hope we can offer a smoother experience next time.
Warm regards,
The Eclipse Travel Team

Rated 5 out of 5 stars

I am very happy with the service and…

I am very happy with the service and follow ups from Eclipse. My check in with my ticket went smoothly, I had requested specific seating and it was all done for me by my consultant Ally. I must say I will definitely recommend Eclipse to my friends and family.

9 October 2025
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Reply from Eclipse Travel

Wonderful to hear, thank you Joan!

Rated 5 out of 5 stars

Peru Discovery

The itinerary was well planned and executed. The guides at all locations were very knowledgeable and helpful.

2 September 2025
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Reply from Eclipse Travel

We are glad to hear you had a wonderful trip to Peru, thank you for taking the time to write a review!

Rated 5 out of 5 stars

Amazing trip to Brazil including the Route of Emotions and the Amazon

Just came back from my second trip organised with Eclipse. This time we went to the Amazon and the Route of Emotions in the NE of Brazil. Everything was very well organised, always on time, professional, safe and fun. Can't recommend enough. Accomodation was perfect for our needs and good value.

1 October 2025
Unprompted review
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Reply from Eclipse Travel

Thanks so much for your wonderful feedback, Ivan. We’re thrilled to hear your Brazil adventure was such a success!

Rated 5 out of 5 stars

A very memorable holiday…

Everything was smooth and extremely well coordinated- no hiccups and a very memorable holiday indeed!

17 August 2025
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Reply from Eclipse Travel

Thank you, Anne-Marie! Very glad to hear your trip was so memorable.

Rated 5 out of 5 stars

A huge thank you to Daniel at Eclipse…

A huge thank you to Daniel at Eclipse Travel for your planning, preparation and ongoing support throughout my trekking trip to Peru. Your organisation of flights, accommodation, connections and tours was spot on and everything ran incredibly smoothly. Acclimatization and rest days were spaced correctly and the suggestion of the Salkantay Trek with the upgraded accommodation was excellent. Can I also thank you for the extra information that you were able to supply me because of your local knowledge of Peru trekking in general. It made the second half of my trip so much more enjoyable. To have an advisor who had been there on the ground made such a difference and your advice was invaluable. So thank you!

18 September 2025
Unprompted review
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Reply from Eclipse Travel

Thanks so much, Murray. We’re thrilled to hear your Peru trek went so smoothly and that Dan's firsthand knowledge made a real difference. We’ll be sure to pass on your kind words!

Rated 5 out of 5 stars

It was a flawless itinerary

It was a flawless itinerary, hotel choices were subject to debate with eclipse but were great.
The agents associated with eclipse in Chile, Ecuador and Peru were professional and very supportive - no task was difficult

14 September 2025
Unprompted review
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Reply from Eclipse Travel

Thank you John! We’re delighted that your itinerary worked out so well and that our local partners provided great support throughout your journey.

Rated 5 out of 5 stars

Amazing Botswana experience

We had an amazing adventure in Botswana. The Eclipse team were great at designing a tour appropriate for our needs and giving advice. They were absolutely spot on with the variety of experiences. All went smoothly when we were aways too. Big thank you to Luke who designed our itinerary!

28 July 2025
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Reply from Eclipse Travel

We’re so glad you had an amazing time in Botswana, Jen! We will pass on your kind words to Luke.

Rated 5 out of 5 stars

Botswana and Okavango holiday - magic…

Blake did a fantastic job understanding what we were looking for and arranging an itinerary to match.

The Victoria Falls, Chobe, Khwai, Okavango itinerary was diverse in style and lodging, as we had hoped. The guides, food and accommodation were perfect from our point view. It goes without saying that the wildlife was spectacular, plentiful and marvelous.

Thank you Blake and Eclipse.

15 September 2025
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Reply from Eclipse Travel

Thank you for taking the time to write a review, Michael! We’re delighted to hear Blake created the perfect itinerary for you.

Rated 4 out of 5 stars

Great itinerary

Great itinerary and follow up information, with flexible payment options. Happy overall and would use again

8 September 2025
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Reply from Eclipse Travel

Thank you Rosalie!

Rated 5 out of 5 stars

An amazing holiday

The package - the mix of game lodges meant we could really experience Botswana/Okavango in its full array. The accommodation was top notch, the guides amazing, and the connections seamless. I went desperately hoping for a leopard sighting. I got 7. Good luck, yes, but good guides too.
This is the second time we have travelled with Eclipse and we will go again.

13 September 2025
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Reply from Eclipse Travel

Thanks so much, Fran! We’re thrilled your Botswana adventure delivered everything you hoped for (especially those leopard sightings!) and we’re honoured to be part of your travel journey again.

Rated 5 out of 5 stars

Blake & the team nailed the brief

Blake & the team nailed the brief. We could chat about what works & what doesn’t. Honesty so that our travel plans ran smoothly. The service & attention to detail we received at every destination in Africa was outstanding. Already planning the next adventure

13 September 2025
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Reply from Eclipse Travel

Thank you Louise! So glad to hear that Blake delivered exactly what you were after. We’re excited to help plan your next adventure!

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