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Eclipse Travel Reviews 

1,081
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally well-organised itineraries, perfectly situated accommodations, and seamless airport transfers that make complex international travel entirely stress-free. Travelers continually mention the knowledgeable and genuinely helpful staff who provide expert guidance, carefully handling every small detail from start to finish. However, some people mentioned issues with specific aspects of their journey, such as poorly structured itineraries or unexpected challenges with certain local tour guides. A few reviewers also noted occasional difficulties regarding early scheduling details or requiring clearer guidance provided during major international trips.

What people talk about most

Holidays

Reviewers highlight positive aspects of holidays, noting that complex multi-destination trips and cruises to... See more

Staff

Users describe positive interactions with staff, highlighting that team members are consistently helpful,... See more

Service

Clients share positive opinions on service, noting that travel consultants and local agents provide... See more

Location

Customers had positive experiences with location and appreciated the great accommodation spots and seamless... See more

Booking process

Reviewers mention positive feedback about booking_process, describing the system as smooth, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Eclipse Travel team ensured everything ran smoothly - flights, accommodation and tours. This meant we could focus on enjoying the wildlife, landscapes and cultures of the countries we visited. Wo... See more

Rated 5 out of 5 stars

Eclipse Travel curated a well-organised tour across three countries in southern africa. The local agents provided seamless connections throughout. All we had to do was turn up and enjoy the animals -... See more

Rated 5 out of 5 stars

Our agent Meike gives first class service from start to finish. Meike was great at the start, giving us many options to consider for our South American trip. Then after we booked Meike kept us infor... See more

Company replied

Rated 5 out of 5 stars

Blake at Eclipse was brilliant. He organised everything for my very first International trip keeping within my budget. I travelled solo to Antarctica, my #1 bucket list destination, a daunting prosp... See more

Company replied


Company details

  1. #10 of 23 best companies in Travel Agency
  2. #4 of 5 best companies in Cruise Agency
  3. #1 of 1 best companies in Cultural Tours Provider
  4. #6 of 11 best companies in Tour Operator

About Eclipse Travel

Written by the company

At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Latin America. As one of Australia’s leading travel experts, we’re passionate about delivering seamless, personalised adventures that reflect each traveller’s unique interests, dates, and budget.

Our team of seasoned travel professionals brings firsthand knowledge and deep expertise to every itinerary, ensuring exceptional value and unforgettable experiences. Whether it’s a wildlife-focused safari, a small ship expedition cruise, a romantic honeymoon, or a multigenerational family holiday, we design journeys that inspire wonder and foster meaningful connections with nature and culture.

We’re proud to champion responsible tourism, working with trusted local operators and promoting sustainable practices that protect the environments and communities we visit.

Let Eclipse Travel be your trusted companion in discovering the world’s most captivating corners. Are you ready for an adventure of a lifetime?

ECLIPSE TRAVEL

Written by the company

Australia’s leading tailormade travel experts
At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Central and South America. We aim to inspire and facilitate incredible journeys that cater to our clients' unique interests, travel dates, and budgets, all while promoting responsible tourism and a deep appreciation for the world's most stunning and unique environments. From wildlife-focused adventures to small ship expedition cruises, honeymoons to multigenerational family holidays, we pride ourselves on crafting personalised trips that capture the essence of each locale, providing unforgettable memories and exceptional value for money.
Our People
At Eclipse Travel, we love travel – and we think it shows in the way we run our company. Our travel specialists are endlessly enthusiastic, and have intimate, first-hand knowledge of the destinations we offer from years spent travelling to and living in those destinations. We pride ourselves on the first class, personal service you’ll receive from the moment you contact us until you touch down again, home from the trip of your lifetime. Everyone on our team will work hard to impress you, so that if you ever feel the urge to take off on another adventure, you’ll come back to us – or even recommend us to your friends and family!
Our Product
We’ve sourced the leading products and the best local operators to ensure your adventure is pure enjoyment, free of hassles. Our specialties include experience-filled adventures, safaris, small ship cruising, honeymoons, family trips, world-class treks, and luxury travel. We regularly revisit our regions to discover new offerings and perform quality checks on our trusted products. Whether you’re dreaming of exploring Antarctica, the Arctic, Africa, or Central and South America, simply let us know where you want to go, and we’ll take care of the rest!

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,081)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

Eclipse organised a lovely holiday for…

Eclipse organised a lovely holiday for us and were very receptive to our requests. We were very please with the local guides that you put us in touch with

15 July 2025
Eclipse Travel logo

Reply from Eclipse Travel

Thank you for the kind words, Diana! We are glad to hear you had such a nice trip.

Rated 4 out of 5 stars

The complete tour was well organised in…

The complete tour was well organised in terms of hotel accommodation, guides, transport and itinerary. The road journeys were not too long and the laces visited were well sought out.
The Makutsi Safari Park was a good choice and provided an experience to remember.

26 June 2025
Rated 5 out of 5 stars

My husband and I just got back from an…

My husband and I just got back from an amazing trip to Chile and Peru, all organized by Eclipse Travel, and I honestly couldn’t be happier with how everything turned out. The whole journey—from Santiago and Valparaíso to Lima, Cusco, the Sacred Valley, Machu Picchu, Lake Titicaca, Arequipa, and the Colca Canyon—was packed with unforgettable experiences.
Eclipse took care of everything: flights, hotels, private and shared tours, transport, private and shared guides, even travel insurance and help with our visas. We had only one little hiccup with a pick up, but otherwise it all ran super smoothly, and we never had to stress about logistics—just enjoy the trip.
Huge shoutout to Matt, our travel designer, who was awesome to work with. He really listened to what we wanted, answered endless questions and made sure every detail was covered. The organization, attention to detail, and overall quality of the tours were top-notch.
If you’re thinking about a special and unusual trip and want it done right, I totally recommend Eclipse Travel. I’d book with them again in a heartbeat

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Eclipse Travel were excellent in every…

Eclipse Travel were excellent in every way from planning, communication, guidance and information. I would highly recommend. Our trip was far more enjoyable knowing everything was taken care of. Thanks team Eclipse

17 June 2025
Unprompted review
Rated 5 out of 5 stars

South America itinerary

The suggested South America itinerary ideas were very good and the way the travel was connected also excellent. We had pick ups with English speaking drivers/guides who were excellent.
Whilst on holiday I feel sick and Eclipse were very good in arranging flight, hotel, pickup changes quickly which was greatly appreciated.
Eclipse E-data was also very good and easy to work with.
5 out 5 for them.

29 June 2025
Rated 5 out of 5 stars

southern Africa

Hilary understood our needs and made a perfect trip for us. The team were helpful every step of the way abd lots of information was provided. Highly recommend.

19 June 2025
Rated 5 out of 5 stars

South America at last

This trip was a long time coming. Started planning pre covid for 2021. We all know what happened. 4 years later and many variations we were on our way.
Everything worked very streamlined. Local operators were very attentive. Very pleased we went with the upgraded internal flights to Premium Economy ( as suggested).
All our questions before and during travel were answered in a timely manner.

2 May 2025
Rated 4 out of 5 stars

My husband and I had a great trip to South America for the entire month of May 2025

My husband and I had a great trip in South America for 31 days in May 2025. We were able to visit many countries and see the varied landscape in each country and also had varied experiences.
Eclipse Travel deserves a five star rating and a big shout out to Meike, who was extremely helpful in planning the itinerary and great in communication especially regarding visa application process. The itinerary and various options of tours from Eclipse Travel are marvellous. We will happily refer friends and family to Eclipse Travel and will use Eclipse Travel for our future travel plans.
However, we will only give our experience a four star rating because there are experiences that affected the rating. The transfers and guides were mostly punctual, seamless in most places except in Macchu Picchu where more instructions should be given regarding the meeting.point of the guide when you alight from the train in Agua Calientes. There’s a massive crowd leaving and one can exit right or left. As a result we didn’t see the guide and had to make our own way to the hotel in the evening. Our other experience is a guide who woke up an hour later than his clients on the last day of Ulyuni tour and sitting in the very back seat of the Landcruiser for two days of unsealed roads and climbing in and out with the various stops can be trying especially for my husband.who is taller.
Despite these grievances, overall experience was great and it was an adventure that we would recommend .

14 June 2025
Rated 5 out of 5 stars

Fantastic 1 month African safari adventure

Tiffany organised an incredible 1 month itinerary for our group of 6 friends across multiple countries and 5 game park stays. Everything went so smoothly, the accommodation was great and the wildlife viewings were mind blowing! This was our first visit to southern and eastern Africa and it exceeded all our expectations.

18 June 2025
Rated 5 out of 5 stars

At every step along our journey we were…

At every step along our journey we were supported. There were no unexpected surprises, we alsways felt safe and the arrangements made for an efficient and enjoyable time. The knowledge and backup of Eclipse staff and their organisation of all our needs meant our time was happily spent enjoying the experience, not losing sleep over details.

2 June 2025
Rated 5 out of 5 stars

Seamless and stress-free traveling

Seamless and stress-free traveling.
All the guides and drivers were warm, and accommodating. Safety was always prioritized. Even with unexpected schedule changes due to local issues, they were able to give us a good experience.

1 May 2025
Rated 5 out of 5 stars

A great holiday

A great holiday, everything was excellent.
All arrangements made (itinerary, hotels, tours, transfers) were of a very high standard.

4 June 2025
Rated 5 out of 5 stars

Our African Experience

From the day we left, to the day of our return from our African trip, this was an exceptional experience. Ours was a private tour to accommodate some mobility issues and the meticulous planning from Eclipse ensured that all of our needs were catered for without fuss. Our accommodation was more than comfortable and all of our pickups, transfers and internal flights plus our individual guides were excellent. We would highly recommend the services of Eclipse Travel, especially for their expertise in arranging African, Antarctic and South American trips, but really for any travel needs.

6 May 2025
Rated 5 out of 5 stars

My bucket list trip come true!

My recent trip to South America which was organized by Meike from Eclipse Travel was excellent. I was originally going to travel with my husband, but it ended up that I was a solo 66 year old female traveler. I must admit to feeling nervous about this venture on my own but I was determined to go. I was not disappointed and have returned home with many treasured memories. Apart from visiting some fascinating countries the itinerary and standard of accommodation were excellent. There were numerous transfers and flights which all unfolded as scheduled and everything was remarkably well coordinated. I did the Hummingbird small group tour for the first 3 weeks, then spent another 2 weeks travelling alone incorporating the Amazon jungle and the Galapagos Islands. The only part of the trip I did not really enjoy was being alone in the old city of Quito due to feeling unsafe. However, I was able to organize a local guided walking tour as well as a taxi to take me out into the country areas and I returned safely each day to my hotel. The Galapagos Islands tour was at the end of my 5 week trip and the highlight (as Meike suggested it might be). The group tour was however excellent and our guide Adrian from Journey Latin America was outstanding.

31 March 2025
Rated 5 out of 5 stars

Outstanding service

Matt and the team were excellent. We were well informed and taken care of throughout the entire booking process. Could not recommend more highly.

30 May 2025
Rated 3 out of 5 stars

A Ten Day Galapagos Tour

I believe it could have been better if we spent more time exploring the islands and waterways rather than listening to the guide who was very good, but spent too long time telling us about where we were and the flora and fauna rather then letting us explore where we were for longer. The guide could have used the nights before the activities to tell us about the flora, fauna and geology of what we were doing the next day. That would have meant that we could have had more time to explore when we got to the land or to snorkel or swim.

29 May 2025
Rated 5 out of 5 stars

Fabulous Six Weeks in South America!

This was our second trip with Eclipse Travel. A wonderful itinerary created for us. The ground operators employed by Eclipse were second to none! Everything went like clockwork. Majority of the accommodations were good and fit in with the level of comfort requested. Only one complaint and that was the date arranged for our tour of the Brazilian side of Iguazu Falls - Easter Sunday - not good! Enormous crowds and crush, which spoilt the day for us. This could easily have been avoided by our arranger holding off until the Monday, which was not a public holiday and therefore no crowds. Overall, a fabulous trip and highly recommend Eclipse.

28 March 2025

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